Email

“So right now, the data you have in your AI chats doesn't even reach the same level of protection as email. So in most contexts, if the government wants to get your emails, they would have to get a search warrant, and they'd have to prove probable cause in a co…”

“The email agent thing, I was on with an entrepreneur, actually two in the last week, and he's like, well, I have, like, the, I call the agent, and I text the agent, and I was like, yeah, but email's by far the best, and he's like, yeah, it is. Email's sick. Th…”

“It's kind of like early days of internet. If we say, what is it, what is the ROI for email? Well, show me, you know, I mean, there are companies that say, prove me ROI before you use it. You know, am I typing an email? Should I try to figure out what the ROI o…”

“I think that we will be reading way more AI-generated writing in documents and emails, and we will like it.”

“Discovery platforms are anything with an algorithm where there's like inherent mechanism for connecting new consumers to content. And in relationship platforms, there is no mechanism. It's decentralized. So on the relationship side, there's only a few, and I a…”

“You save time by being fast. So this sounds a bit strange, but you know, if you answer, if I send you an email and you answer within one minute, how long does that email need to be? Two, two words, right? And I'm impressed because you answer really quickly. If…”

“I don't, we don't use email inside our company. We use Basecamp. But for the outside world, we use email.”

“Email's still our number one channel.”

“Actually, the number one system of record for most organizational data is email. And Slack. So, but email and Slack just captures data.”

“What people don't see is the 10 years of relationship building before that, but the most important lesson from that, actually, is I always want people off email. Get people off email. People want to work with people who they like”

“I think emails are great, but discord is 10 times better in terms of building a relationship with your users.”

“Email should be a very straightforward. It's just, it's mostly text. It's very structured. There's subject lines and like, it's something LLMs should be able to do a very good job of handling. There's a lot of context.”

“Like this is, remember when email was new and then all of a sudden like every lawsuit was like just a treasure trove of emails because people didn't realize that email was like forever. I think the same thing's gonna happen with this AI stuff. Like, it's just …”

“Every single enterprise deal I have done, The deal is done. The deal is closed and pretty much done through text. It's not on email anymore.”

“And then I do think eventually the way that it plays out is that then you have AI reading those emails on the other end and sort of, it ends up these bots sort of writing to other bots and then sending you like a to do list of whatever needs the action items n…”

“We just have learned in business to business or in e-commerce, especially those two, email is still the killer communication channel, full stop.”

“If you think about what happens with email when every single person is using an AI agent to send hyper-personalized Emails to your inbox every single day. People are not going to check their emails anymore. I actually think email is going to be a thing of the …”

“That's why we're also working on an email product right now.”

“And if you actually think about how the UI for professional services is just email, like that's it.”

“I, one of the reasons I didn't reply to your email is that I don't use email”

“Like I find that YouTube converts second best only to email when it comes to selling to a product, when it comes to selling or promoting a service. I find YouTube converts really, really well compared to other platforms and at least at a per user basis.”

“It's funny when you think about email, like it's not kind of like your go to, you can like startup if you're trying to think about starting a business feels like such a consolidated market.”

“Because in the U.S., for e-commerce companies, 20 to 40% revenue is coming from email.”

“So if you think about it, email WhatsApp, and RCS, they are transforming the one-way push channels into basically becoming two-way endpoints for conversion.”

“Cold calling, I never used to do this. It is one of the most the interest rates on cold calling are a lot higher than email in many cases.”

“No email, unless you're dealing with somebody external and now it's mostly Slack Connect anyway.”

“Anytime you increase the number of notifications or emails you send, in the short term, it's like the sugar high. It's going to lead to a short-term pop in your metrics, but if you do that too many times, you kill the channel.”

“Like what I'm being told, and again, I don't do it, but the feedback I get is emails, LinkedIn simply doesn't work. It just, it, there's too much of it.”

“Overall, email is at risk, because we saw the charts with, like, the cost going down, right? That only means one thing. Everyone here in this room and elsewhere is going after, like, outbound AI-based email. Volumes are gonna go up. People will be desensitized…”

“To get a real time collaborative system to work, people have to be online at the same time. Yeah. Right. And so you and I are, we're collaborating. We have to be online at the same time and we might be in totally different time zones. And you know, like it's j…”

“It means that you can no longer like email a VC, even with like any personal information and expect them to respond because you're just like, this is probably a bot. I'm not going to respond.”

“Do SEO, paid ads, and email in that order. If your CMO tells you to do anything different, they don't know what they're talking about.”

“The real power of it is in changing like my own, our own expectations about what we are going to do and what we are expected to do. Most of the stress comes internally from our feeling that if we don't get back to people right away, we're not enough.”

“If you respond to emails really fast, you respond to messages really fast. So people respond back to you and then there's more to respond to. And if you slow down that, you know, that little hamster wheel, it slows down.”

“There's another thing I would say about prioritizing, Harry, is I think too many people run their life through Slack and through their email, and that's everyone else's priority list imposed on you, and so you're really just spending your whole time working on…”

“So basically what I realized is that rich people and busy people treat email like texting. So their email is like lowercase on their phone, one line, totally fine. That's like their normal way of emailing. And then Mega rich people treat email like it's letter…”

“A lot of emails that get sent from here and out are going to be written by a bot, and so you might as well have a bot that can read them, right, and then in the future, like, all email will be, like, between bots.”

“The conversion rate of grabbing somebody's phone number is You know, probably half, if not lower for most brands than what it is to grab email.”

“The best way to find potential deals is email people, reach out.”

“And finally, meetings are not for status updates. Those should be sent via email.”

“Slack channels are default public. And so just by making them default public, there are millions of conversations in the world happening that would have been private in email otherwise.”

“Email is a medium where you want to be seen as reliable, right? We have this innate desire, but anybody can just email you and usurp your time without your permission.”

“I just saw a stat, I think, 87 and a half percent of people in the US use email as their number one form of communication.”

“I think the same, right? I mean, I probably heard seven years ago at this point, maybe five years ago, Slack was going to take over email. I think if anything, Slack is just incremental. And if anything, it actually clears your inbox for email, right? Because …”

“Stop using email. Email is where deals go to die. Text message is where deals get done. And so this notion that, like, I'm going to e-entry over email and that's how we connect is just far worse than the thing that I would really recommend”

“So the average lifespan of an email is 17 seconds.”

“Most people want to text these days. They don't want an email. They aren't going to open their emails anymore.”

“Scheduling is like email. It's one of those core foundational things that runs businesses, runs the web and the point is, is that means that people from time to time have like complex use cases and things like that, like telehealth or hiring marketplaces, or, …”

“In email or the calendaring, you can't actually change the primitives. All you can do is change the client. Whereas, but the client can't do change very much because the primitives are still the same.”

“And from engaging with their customers actually in product, in the application, they see three to four times the engagement rate of email.”

“I think that email will be completely redundant. This whole idea of a database and having outreach will be a very archaic method.”

“Because the average response rate to a cold LinkedIn DM is something like 15%, while the average response rate to a cold email is something like two percent.”

“Now, the reality, I suspect, is actually it's just email in a different form, a slightly different form for a lot of people.”

“And every time you email something, every time you save a file, you're kind of flattening out all of that context and that history and the structure data to it and turning it back into a PDF. It's like the lowest common denominator.”

“Surprisingly, open plan offices actually make people really socially withdraw, maybe not that surprisingly, so panopticon so noisy, people tend to withdraw, communicate more on email.”

“The most beautiful thing about sending someone an email at five in the morning they don't respond. There is not that rabid fire. There's not that jab, jab. You send an email to someone, they write back, they do this, they do that. As you said, there is a sense…”

“I do think that within five to 10 years, in addition to email and text message, your ENS name will become probably the, ENS name, or let's say crypto name, will become the third most popular communication channel.”

“Internally, I get almost zero email. So inside the company, we basically don't use email. Maybe like some HR stuff or something you might get via email if it's truly private, but everything else happens on the blogs.”

“Every time you spend a keystroke on an email, that's a keystroke that is only being sent to one person that if you had chosen to use that keystroke, writing a book or writing a tweet or writing an article, you could have reached 10,000 or a 100,000 or a millio…”

“Problem, I have too much email. Solution, we'll move to Slack. Problem, I have too much Slack. I have too many Slacks. I will, like, that's not a software problem, that's something else.”