email

“And email is one of the most powerful and habit forming products I think that we've seen in the past like two decades.”

“And oftentimes people think that you can just build a good product and a good experience. But I believe product wouldn't be successful without email and without Twitter because people would come to the site and they wouldn't remember.”

“When we hired the first employees, the number five at the company through to the 45th employee, everyone got an IRC, everyone started using it, and we didn't use email at all”

“But I think if you use email as your primary means of communication internally for the kinds of knowledge worker, for lack of a better term, teams that use Slack, that's, you're foolish. I mean, and it's such a big disadvantage that you will eventually be made…”

“This is, by the way, what I'm thinking is probably gonna happen with Facebook at work, too. It wasn't quite sufficient to replace email usage internally, or it wasn't quite sufficient to replace use of messaging internally, or whatever it is.”

“And I want to just stress, because we get this in headlines quite a bit, that we want to be an email killer. Not going away. We've got, you know, at least three or four decades left of heavy email uses because it is lowest common denominator, and I mean that i…”

“Email crosses organizational boundaries very well. It's how we set up this conversation. It's how people like us will set up conversations like this 10 years from now in the future. And internet, I mean, sorry, email will probably be around You know, three, fo…”

“And we knew that discord was going to be really useful for us because we could engage directly with them and be able to tap in to that audience and much better way than we could through any other social channel that was currently out there or through email.”

“A lot of emails that get sent from here and out are going to be written by a bot, and so you might as well have a bot that can read them, right, and then in the future, like, all email will be, like, between bots.”

“To get a real time collaborative system to work, people have to be online at the same time. Yeah. Right. And so you and I are, we're collaborating. We have to be online at the same time and we might be in totally different time zones. And you know, like it's j…”