email

“Stop using email. Email is where deals go to die. Text message is where deals get done. And so this notion that, like, I'm going to e-entry over email and that's how we connect is just far worse than the thing that I would really recommend”

“The real power of it is in changing like my own, our own expectations about what we are going to do and what we are expected to do. Most of the stress comes internally from our feeling that if we don't get back to people right away, we're not enough.”

“If you respond to emails really fast, you respond to messages really fast. So people respond back to you and then there's more to respond to. And if you slow down that, you know, that little hamster wheel, it slows down.”

“No email, unless you're dealing with somebody external and now it's mostly Slack Connect anyway.”

“Cold calling, I never used to do this. It is one of the most the interest rates on cold calling are a lot higher than email in many cases.”

“That's why we're also working on an email product right now.”

“Every single enterprise deal I have done, The deal is done. The deal is closed and pretty much done through text. It's not on email anymore.”

“I think that we will be reading way more AI-generated writing in documents and emails, and we will like it.”