Richard Miles

Co-Founder and CEO, CLOSEM · 1 appearance on the record.

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founderexecutiveauthorclosem.ai ↗

Richard Miles is a serial entrepreneur and the co-founder and CEO of CLOSEM, an automated sales follow-up SaaS platform. He previously ran a sales and marketing consultancy advising multinationals and authored the Official US Software Channel Sales Guidebook.

12statements → 7claims → 1claims resolved → 3.92/5average certainty → 1.5/5average debate potential →

1 supported 0 partly supported 0 contradicted 6 not checkable as stated how the 7 claims stand · each chip opens the sources

7 assertions · 1 insight · 4 disclosures · every statement was checked. The predictions and assertions are the 7 claims: statements the public record can support or contradict. 1 is resolved, and 6 name no date, number or outcome precise enough to check. Everything else (opinions, insights, what ifs, disclosures) can never be settled by the record, so it carries no assessment.

The record, in short

What the tape says about how Richard argues and how the claims held up. Everything they said, and everything said about them, is in the tabs below.

Their most notable supported claim

Assertion Supported
Miles: The average lifespan of an email is 17 seconds
“So the average lifespan of an email is 17 seconds.”
Richard Miles Sep 9, 2022 ▶ 3:34 $30k in MRR but wouldn't sell for $750k, would you?

How they sound: not measured why? →

We measure speaking style by listening to the audio itself, and a fair number needs at least 2,000 words from one person on tape we have measured. There is too little of Richard Miles on measured tape to publish a rate. This says nothing about how they speak.

Everything Richard Miles said on Top Founders that made the record, most notable first. Filter by type, assessment or year in the ledger →

Assertion Supported
Miles: The average lifespan of an email is 17 seconds
“So the average lifespan of an email is 17 seconds.”
Richard Miles Sep 9, 2022 ▶ 3:34 $30k in MRR but wouldn't sell for $750k, would you?
Assertion Not checkable as stated
Miles: Closem lifetime deal users generate revenue via in-app purchases
“They do pay us because we have other, other product, other products. In, in app purchases that they buy.”
Richard Miles Sep 9, 2022 ▶ 7:07 $30k in MRR but wouldn't sell for $750k, would you?
Insight
Miles: AppSumo launch provided rapid feedback that accelerated product iteration
“It was a good launch strategy for us because it gave us a lot of really good, very quick, hard feedback about, hey, it ought to do this and it ought to do this and it ought to do this. That really helped us iterate and get to the state that we're in today.”
Richard Miles Sep 9, 2022 ▶ 7:27 $30k in MRR but wouldn't sell for $750k, would you?
Disclosure
Closem relies on Zapier and third-party tools for most software integrations
“That's via Zapier. Connect to Zapier. Yeah, or Connectly, or ConnectZit, or Pavly. So there's a whole bunch of folks who have been building integrations for our product and, you know, you can hook it up to anything.”
Richard Miles Sep 9, 2022 ▶ 15:11 $30k in MRR but wouldn't sell for $750k, would you?
Assertion Not checkable as stated
Miles: Many users switch to Closem from HubSpot over cost and complexity
“A lot of our users come to us from HubSpot because it's too complicated and too expensive.”
Richard Miles Sep 9, 2022 ▶ 18:21 $30k in MRR but wouldn't sell for $750k, would you?
Assertion Not checkable as stated
Miles: Closem soft launch generated $25k to $30k in sales
“I think we generated about I don't know somewhere around 25, 30,000 dollars in sales.”
Richard Miles Sep 9, 2022 ▶ 6:27 $30k in MRR but wouldn't sell for $750k, would you?
Assertion Not checkable as stated
Miles: Closem has over 1,200 customers
“Over 1200.”
Richard Miles Sep 9, 2022 ▶ 6:45 $30k in MRR but wouldn't sell for $750k, would you?
Disclosure
Miles: Closem offered unlimited lifetime deals without tiered upsell caps
“We offered it as with unlimited and we didn't have this sort of like tier that was like, yeah, here's this really great lifetime deal, but it really kind of sucks and you got to pay us more money to get it.”
Richard Miles Sep 9, 2022 ▶ 10:20 $30k in MRR but wouldn't sell for $750k, would you?
Assertion Not checkable as stated
Miles: Closem is growing 227% year-over-year
“So we're about 227% ahead of last year.”
Richard Miles Sep 9, 2022 ▶ 13:03 $30k in MRR but wouldn't sell for $750k, would you?
Assertion Not checkable as stated
Miles: Closem costs customers an average of $99 per month
“It's a 99 bucks a month.”
Richard Miles Sep 9, 2022 ▶ 2:17 $30k in MRR but wouldn't sell for $750k, would you?
Disclosure
Closem has stopped selling lifetime deals on AppSumo
“We're not on that platform. We don't do lifetime deals anymore.”
Richard Miles Sep 9, 2022 ▶ 7:44 $30k in MRR but wouldn't sell for $750k, would you?
Disclosure
Closem operates with five staff and two full-time engineers
“We have four or five, five and a half people. Neither my partner or I are technical. We have two, two great developers. yeah, those are full time.”
Richard Miles Sep 9, 2022 ▶ 13:27 $30k in MRR but wouldn't sell for $750k, would you?

Appearances (1)

EpisodeDateSpeaking time
$30k in MRR but wouldn't sell for $750k, would you? Sep 9, 2022 9m
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