Intercom, every mention
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every year anyone Nathan Latka 108Spencer Kuhn 13Xenia Muntean 6Jon Darbyshire 4Pep Laja 3Mark Smookler 3Julian Martinez 3Jose Cayasso 3Harshal Khatri 3Francois Mommens 3
Verbatim, from the transcripts: the passages where Intercom comes up
1358 He's Put in $450k Before Turning on Paywall, Smart or Not?
- ▶ 4:54 Drew Sheehan And so, my point is, in reference to the intercoms and the drifts of the world who do a wonderful job of building just a phenomenal product, I think for most small businesses, the challenge they have is, 2 times in the scene
- ▶ 9:11 Nathan Latka Are they paying you more or less typically than they pay intercom or drift?
- ▶ 10:48 Nathan Latka Um, you know, Intercom is known for its kind of thing. 2 times in the scene
- ▶ 18:57 Nathan Latka He's put 400,000 dollars of his own money in, got that money from his past sale of his past company, today burning 10 grand per month, pre-revenue, competing with Drift, Intercom, and other conversational marketing platforms, hoping to…
1349 Blogger Mentions Tool, Now $100k in ARR and CEO Doubling Down
- ▶ 15:21 Francois Mommens Uh, intercom. 3 times in the scene
1347 "Our minimum is $500m" Says Ecommerce Tool CEO
- ▶ 16:56 Chad Rubin We're using Intercom, which actually we're looking to deploy even further after talking to them at Saster.
1335 Real Estate Tech Goes from $400k to $4m in ARR in Under 6 Months, Bootstrapped
1318 He's flat, cash flow positive, moving freemium, will his tests turn the ship?
- ▶ 28:13 Jose Cayasso Uh, Intercom. 3 times in the scene
1310 After GoDaddy Acquisition, He Built Support Version of Intercom, Now $1.5m in ARR, 100% yoy growth
- ▶ 0:12 Nathan Latka Really, you can think of them almost like a fun app or intercom, but dedicated exclusively to the support function, not just kind of outreach on a website or things of that nature.
- ▶ 4:13 Nathan Latka I think like intercom, right?
- ▶ 14:54 Nathan Latka You saw, you know, Intercom is raising like crazy well.
- ▶ 20:08 Nathan Latka Really, you can think of him almost like a front app or intercom, but dedicated exclusively to the support function, not just kind of outreach on a website or things of that nature.
1291 This Podcast Hosting Company Just Broke $300k in MRR
- ▶ 14:37 Sharon Taylor Intercom is something that we live and breathe, like it's, it's, it's pretty important to us.
1279 He Does $6m in Event Revenue Annually, now SaaS
- ▶ 5:47 Dale Beaumont Um, so having intercom built into obviously the website, but also the app as well, having lots of kind of conversations with, with people like a concierge service.
- ▶ 18:00 Dale Beaumont It would be Intercom. 2 times in the scene
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews
- ▶ 20:22 Ben Jabbawy Um, intercom.
1271 This HR Tech Company Incentivizes Your Current Team to Recruit
- ▶ 17:46 Christian Christensen Um, I'd say intercom, Facebook Messenger, there's a lot of cool stuff happening with those right now as well.
1245 He Used These 3 Channels To Hit $50k in MRR in 7 Months
- ▶ 9:29 Chris Ronzio So we do have intercom.
1226 How GrowSumo is Covering Base Expenses While Growing Performance Based Revenue
- ▶ 20:58 Luke Swanick Um, I think Outreach.io is really powerful, um, for a lot of the automation, and of course, intercom's a go-to.
1223 Just $1m Raised and $1m+ in MRR as Formstack Grows in Indianapolis
- ▶ 9:55 Nathan Latka We've all heard of Drift and Intercom and these other messaging companies that are reaching multi-billion dollar valuations and raising hundreds of millions of dollars.
1219 Will Prosperworks and it's 10,000 Paying Customers Win CRM Wars?
1217 We've increased employee retention 30% at call centers
- ▶ 8:05 Nathan Latka We've all heard of drift and intercom and these other messaging companies that are reaching multi-billion dollar valuations and raising hundreds of millions of dollars.
1214 $3.5m ARR Any.do focused on doing your tasks for you
- ▶ 21:46 Omar Perchik Um, probably intercom recently became a very favorable tool. 2 times in the scene
1213 Kabbage CEO: We've lent $5b to 150,000 SMB's, Will Pass $300m in 2018 Revenue
- ▶ 10:49 Nathan Latka We've all heard of Drift and Intercom and these other messaging companies that are reaching multi-billion dollar valuations and raising hundreds of millions of dollars.
1211 Finally an easy way for teams to edit videos, creative, doing $40k in MRR
- ▶ 14:55 Nicholas Dorn Um, intercom.
1206 He Helps B2B SaaS CEO's Launch User Conferences
- ▶ 8:46 Nathan Latka We've all heard of Drift and Intercom and these other messaging companies that are reaching multi-billion dollar valuations and raising hundreds of millions of dollars.
1197 Sell your video content directly to your audience, $4.5m invested so far
- ▶ 9:14 Nathan Latka We've all heard of Drift and Intercom and these other messaging companies that are reaching multi-billion dollar valuations and raising hundreds of millions of dollars.
1194 Screenrecord Testing Tool Hits $1m+ in ARR, Under 2% Logo Churn Monthly
- ▶ 16:31 Florian Dorfbauer The most used is, uh, unfortunately Intercom.
1165 Coveo CEO: "We'll pass $100m ARR imminently" on $150m raised for AI powered search
- ▶ 9:57 Nathan Latka We've all heard of Drift and Intercom and these other messaging companies that are reaching multi-billion dollar valuations and raising hundreds of millions of dollars.
1162 Pittsburg Placed Niche.com Passes 10m Uniques/Mo, $3m in SaaS Revenue
- ▶ 12:03 Nathan Latka We've all heard of Drift and Intercom and these other messaging companies that are reaching multi-billion dollar valuations and raising hundreds of millions of dollars.
1155 How He's Used Stories to Build a $20m+ SaaS Platform for Scaling Content
- ▶ 12:43 Nathan Latka We've all heard of Drift and Intercom and these other messaging companies that are reaching multi-billion dollar valuations and raising hundreds of millions of dollars.
1154 How we hit net churn of -5% in Loyalty Program space
- ▶ 7:14 Nathan Latka We've all heard of Drift and Intercom and these other messaging companies that are reaching multi-billion dollar valuations and raising hundreds of millions of dollars.
1143 Eloqua Founders Launch New Relationship Tool, $600k ARR first 5 Months, $7m Raised
- ▶ 18:15 Paul Teshima Well, Intercom, Intercom.
1115 How Pendo CEO Uses War Chest to Acquire Companies, Integrate
- ▶ 7:20 Nathan Latka So Todd, when do you take on Intercom directly? 6 times in the scene
1089 Workato CEO: "We're Enterprise Version" of Zapier, Segment, Elastoic
- ▶ 24:40 Vijay Tella For growing the business, uh, you know, we, uh, we use a lot of, uh, you know, we are big consumers of technology here from Salesforce to, you know, Intercom to all kinds of tools.
1087 Yeah I'd sell (Live negotiation)
- ▶ 14:25 James Kappen Intercom.
1078 How agile content marketing solution Turtl hit $125k/mo
- ▶ 14:31 Nick Mason Uh, at the moment, um, given the customer success focus, I really like intercom.
1041 From Sake to $1m ARR SaaS
- ▶ 22:37 Mark Smookler Um, so looking at a lot of the data, um, I use Intercom a lot. 3 times in the scene
1038 How Prezly Bootstrapped To $1.6m+ in ARR
- ▶ 13:34 Gijs Nelissen I tried to follow a few, but like, I'm, I'm really intrigued by this trainer, like at intercom. 2 times in the scene
1029 The Right Way to 18x Your Price Point With $1.2m MRR Pendo CEO
- ▶ 8:06 Nathan Latka Intercom, you could argue, is onboarding as well.
1012 SquareSpace CEO Tried Acquiring First, Now King of SMB Data
- ▶ 20:12 Dane Atkinson Oh crap, um, I'm really impressed with Intercom these days.
1011 How He Drove $1.4m in ChatBot PreSales
- ▶ 13:42 unnamed speaker We use, um, I'm sure you're familiar with intercom, obviously. 2 times in the scene
1007 How Outbound.io Grew to $30k MRR Before Exiting to ZenDesk
- ▶ 2:12 Josh Weisberg Intercom does some of this.
1005 How She's Managing 4+ Business Models at Once
991 He's Built 400+ Chatbots Making $800k in The Process
- ▶ 18:14 Nathan Latka The world of, you know, the intercoms and the drift and the HubSpot live chat, you know, the website live chat with the kind of social chat bot, they have, I, I, they have to collide. 4 times in the scene
988 Livechat on Website Wars
- ▶ 5:52 Nathan Latka I mean, you know, the play, Drift, HubSpot, Intercom, Facebook Messenger embedding on the site.
970 28 Year Old Turns Down $12m Acquisition Offer, Doing $65k in MRR in CoBrowsing, Live Chat Space
- ▶ 12:26 Nathan Latka Intercom is going aggressively here. 3 times in the scene
956 How Does He Find Sharp People At $900/mo For BI Tool Doing $75k in MRR?
- ▶ 14:17 Mohit Bhakuni Okay, I would say it's Intercom.
950 How Clickfunnels Grew From $14m to $60m in ARR in 18 Months
- ▶ 20:37 Todd Dickerson Um, intercom. 2 times in the scene
948 How Barcelona Company Grew Past 600,000 Users With Email Open Tracking
- ▶ 16:30 Eduardo Manchón And then there are a bunch of small ones like Intercom IO that it's a wonderful tool.
- ▶ 16:41 Nathan Latka Do you do any kind of life cycle email marketing via Intercom to get your free users to convert to paid? 6 times in the scene
905 Went Public, $650m Market Cap, Crashed, Now $10m ARR But Only $1.8m Market Cap, Why?
- ▶ 6:21 Nathan Latka Do you touch anything of what, like, an intercom or a drift does with conversations on websites, or you only do the conversations on social?
886 SaaS: 27 Year Old Breaks $240m in Annual Revenue, Piping of the Internet
- ▶ 3:11 Nathan Latka So let me just paint a story here just to make sure we're dead on and the audience understands if you're using intercom right now on your site, uh, and you ask for people to put, you know, their email and first name in on your site, but… 2 times in the scene
876 SaaS: Selling Discounted "Lifetime Subscriptions" For One Flat Fee is Huge Risk
- ▶ 24:05 Daniel Kempe I've got to say intercom. 2 times in the scene
868 SaaS: The Argument for Spending 100% LTV on CAC
- ▶ 15:21 Jan Lugacci Um, I would say Intercom.
867 SaaS: 80% yoy Growth, Badger Maps Passes $180k MRR
- ▶ 17:59 Nathan Latka Like, is that part of your salesperson script when they reach out as an automated intercom pop-up in the app?
861 SaaS: Started at 15 Years Old, Can They Beat Intercom, Hotjar?
- ▶ 1:58 Nathan Latka Now, how are you, I'm like, my research team kind of put a thing in here, like, are you more like Intercom or more like Hotjar or Mixpanel? 2 times in the scene
860 10% Churn: When SaaS Pricing Gets Attached to Campaign Driven Product
- ▶ 3:40 Rod Fuentes Um, sort of a bit like intercom, but very focused on feedback collection as opposed to just communication.
815: SaaS: He's Replacing the iClicker Growing From $800k ARR to $1.5m ARR in 6 months
- ▶ 22:13 Johnny Warstrom Uh, I love Intercom. 2 times in the scene
803: SaaS: Email He Used To Get From $0 to $10k MRR
- ▶ 15:34 Nathan Latka I mean, it sounds like intercom. 4 times in the scene
- ▶ 21:19 Spencer Kuhn Uh, I actually really do like intercom. 3 times in the scene
739: How Has She Has 3x'd Revenue to $700k MRR in Just 11 Months?
- ▶ 10:03 Nathan Latka Um, why would somebody choose front over intercom? 7 times in the scene
699: The Fired ConvertKit Co-Founder You've Never Heard Of, Father Made Me Feel "Not Worth Enough"
- ▶ 24:31 Dan Gamito I love what Intercom has done to, uh, evangelize jobs to be done.
693: How to 3x SaaS Revenue in 8 Months from $25k to $85k
- ▶ 19:20 Victor Levitin Um, intercom.
680: How to Start SaaS Company with Very little Savings, with Reply.io CEO Oleg Campbell
- ▶ 19:25 Oleg Campbell Uh, I would say Jason Lemkin, and as well, I love Intercom founder.
EP 620: ConversionXL Doing $200k+/Mo With 3 Products, Live Masterclass, Agency, and Self-Serve with CEO Peep Leja
EP 614: Pendo Raises $31M Helping 200 Customers With In App Messaging To Drive Usage with CEO Todd Olson
- ▶ 3:27 Nathan Latka And what is the, I mean, should people, I think, I mean, should people think about intercom? 3 times in the scene
EP 602: Findo Raises $7M, Passes 80k Users, 700 Pay $10 to Use AI to Find Their Files Quickly with CEO Gary Fowler
- ▶ 19:28 Gary Fowler Um, so we use, uh, intercom.
EP 587: Revue Raises $350k, Helping 1000 Customers Send Personal Newsletters with CEO Martijn De Kuijper
- ▶ 16:58 Martijn de Kuijper I like intercom. 2 times in the scene
EP 558: 2 yr Old HotJar Passes $500k MRR Helping 10,000 Customers See What Website Visitors Are Doing with CEO David Darmanin
- ▶ 21:34 David Darmanin I would have to say Intercom.
EP 557: Appointlet Hits $35k MRR, Co-Founders Because of Reddit Helping 1100 Customers Schedule with Rami El Chamaa
- ▶ 19:18 Rami Shama I mean, intercom.
EP 516: SalesHacker $2.5m 2015 Revenue Helping Sales Reps Get Smarter with CEO Max Altshculer
- ▶ 7:15 Max Altshuler So for example, if you're doing, um, customer experience type stuff, well then you're looking at like the intercoms world, and that opens up a whole other market or list that you'll want to go out and build and target early on.
EP 508: Siftery $4M Raised, 25,000 Users to Help You Find Software Tools with CMO Gerry Golyer
- ▶ 16:01 Jerry Collier I'm on intercom, uh, frequently as well, and, and yeah, we'd love to help you guys out.
EP 436: $4.5m on Ebay, Now SaaS Hits $25kMRR to Help Sellers Sell on Ebay with Crazylister CEO Victor Levitin
- ▶ 19:30 Victor Levitin Uh, it's Intercom.
EP 414: $70M Raised, $30k ACV, SaaS Success VidYard
- ▶ 13:12 Michael Litt So something that's like really focused on an SMB or a consumer, like an intercom, you know, I imagine intercom has like pretty high churn rates, but also like really high growth rates. 2 times in the scene
EP 413: SaaS, $242k MRR, $13 Million Raised to Re-Invent Business Email with Mathilde Collin of FrontApp
- ▶ 6:19 Mathilde Collin Why is for the person we raised with, so we raised with Social Capital and Mamoun from Social Capital, who was a serious investor in Slack, in Box, in Intercom, like a lot of messaging or collaboration products, uh, that have been super…
EP 403: $650k Raised, Finland SaaS Copmany, 600 Customers with PromoRepublic.com
- ▶ 13:32 Max Pecherskyi Yeah, actually, I'm reading those books from Intercom at the moment, and I think they are pretty, uh, most important for us at the moment.
EP 339: The $10M Website Seller Empire Flippers
- ▶ 8:06 Nathan Latka So when I go on here and the little intercom bubble pops up, that's one of your team members from the Philippines.
Your $250 Ticket to Luxury Did $700,000 in 2015, EP 292: Carlo Cisco
- ▶ 19:25 Carlo Cisco So I love intercom for CRM.
28 Year Old Female Entrepreneur Making 100k's Product Images Better for $2 Each, EP 270: Holly Cardew
- ▶ 16:45 Holly Cardew Uh, my favorite is definitely intercom.io.
He Sells Craft Beer On Demand, $250k in 2015, $2m in 2016, EP 259: Charlie Mulligan
- ▶ 16:07 Charlie Mulligan I'm gonna give a shout out to, um, our fellow 500, uh, family, 500 Stardust family member, Intercom. 3 times in the scene
Is It Possible To Launch a Startup And a Baby At The Same Time? EP 257: Arry Yu
Will Bernie Sanders Favorite App Kill GoToWebinar? EP 255: Julian Martinez
- ▶ 15:26 Julian Martinez Uh, CEO that I'm following or studying right now is, uh, I forget the guy's name, but the, uh, the, the guy that runs intercom. 3 times in the scene
Freelance Marketplace AwesomeWeb Hits 1100 Active Freelancers With Nick Tart Episode 198
- ▶ 10:39 Nick Tartt So go to AwesomeWeb.com and there's a little, the intercom chat symbol in the bottom right.
The Art of Building Something From Scratch with Shahar Gilad
- ▶ 14:45 unnamed speaker Everybody else uses intercom for customer support and, you know, Trello for, uh, task management and things like that.
How To Quickly Build Million Dollar SaaS Company with Jonathon Ende of Seamless Docs
- ▶ 17:07 Jonathan Endy We use pretty, um, it essentially allows you to monitor how your users are using your platform and then message them accordingly.
How to Sell For $100m+
- ▶ 1:01 Nathan Latka His name is Hampus Jacobson, and he is the founder of Brisk, a sales process acceleration tool, and he has customers such as Hootsuite, Intercom, and Evernote.
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