Chad Rubin

2 appearances on the record.

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founderexecutiveoperatorauthor@ecommrenegade ↗LinkedIn ↗chadrubin.com ↗

After scaling direct-to-consumer brand Think Crucial, he co-founded the e-commerce operations platform Skubana, which was acquired by 3PL Central in 2021. He later founded dynamic pricing platform Profasee, co-founded the Prosper Show conference, and co-authored the book Cheaper, Easier, Direct.

27statements → 11claims → 1claims resolved → 3.81/5average certainty → 1.3/5average debate potential → 4said about them ↓

1 supported 0 partly supported 0 contradicted 1 not yet assessed 9 not checkable as stated how the 11 claims stand · each chip opens the sources

11 assertions · 1 opinion · 15 disclosures · every statement was checked. The predictions and assertions are the 11 claims: statements the public record can support or contradict. 1 is resolved, 1 is not yet assessed, and 9 name no date, number or outcome precise enough to check. Everything else (opinions, insights, what ifs, disclosures) can never be settled by the record, so it carries no assessment.

The record, in short

What the tape says about how Chad argues and how the claims held up. Everything they said, and everything said about them, is in the tabs below.

Their most notable supported claim

Assertion Supported
Rubin: Landmark client Death Wish Coffee is a top Shopify merchant
“December first, I have death wish coffee, which is one of our sort of landmark customers. They're one of the biggest Shopify customers on the platform. And so we're doing a webinar December first.”
Chad Rubin Dec 21, 2016 ▶ 18:09 EP 515: 0 to $300k MRR in 16 Months Helping 300 ECommerce Brands Streamline with Skubana CEO Chad Rubin

How they sound: not measured why? →

We measure speaking style by listening to the audio itself, and a fair number needs at least 2,000 words from one person on tape we have measured. There is too little of Chad Rubin on measured tape to publish a rate. This says nothing about how they speak.

Everything Chad Rubin said on Top Founders that made the record, most notable first. Filter by type, assessment or year in the ledger →

Disclosure
Chad Rubin's minimum acquisition price for Skubana is $500 million
“My min is five hundred million, firstly.”
Chad Rubin Apr 2, 2019 ▶ 15:42 1347 "Our minimum is $500m" Says Ecommerce Tool CEO
Opinion
Rubin: Jet.com acquisition won't fix Walmart's customer churn problem
“Well, I think the biggest issue with Walmart and jet is churn, right? Repeat customers. And so buying jet doesn't help the issue of churn because most of those buyers on jet are just looking for a deal and are one-time buyers.”
Chad Rubin Dec 21, 2016 ▶ 3:45 EP 515: 0 to $300k MRR in 16 Months Helping 300 ECommerce Brands Streamline with Skubana CEO Chad Rubin
Disclosure
Skubana's addressable annual logo churn is 3% to 5%
“I think we're right at the, right now, if you look at our addressable churn, we're right at the average, three to five percent.”
Chad Rubin Apr 2, 2019 ▶ 11:48 1347 "Our minimum is $500m" Says Ecommerce Tool CEO
Assertion Not checkable as stated
Rubin: Skubana has lost only one customer paying over $1,000 monthly
“So we've lost one customer that's been paying over a thousand dollars a month in the history of our company.”
Chad Rubin Dec 21, 2016 ▶ 13:10 EP 515: 0 to $300k MRR in 16 Months Helping 300 ECommerce Brands Streamline with Skubana CEO Chad Rubin
Disclosure
Rubin: Skubana drives most ARPU and MRR growth with zero ad spend
“So we're not even spending a dollar. So the answer to your question is most of that ARPU, most of our ARPU growth and our MRR growth is coming from net new customers.”
Chad Rubin Dec 21, 2016 ▶ 14:07 EP 515: 0 to $300k MRR in 16 Months Helping 300 ECommerce Brands Streamline with Skubana CEO Chad Rubin
Assertion Not checkable as stated
Skubana is approaching 1,000 customers
“We're approaching quadruple digits.”
Chad Rubin Apr 2, 2019 ▶ 4:19 1347 "Our minimum is $500m" Says Ecommerce Tool CEO
Assertion Not publicly verifiable
Skubana's minimum entry price is $1,400 per month
“Now our min is 1400 dollars.”
Chad Rubin Apr 2, 2019 ▶ 5:18 1347 "Our minimum is $500m" Says Ecommerce Tool CEO
Disclosure
Skubana shifted hiring to NYC due to New Jersey talent scarcity
“So we used to be only devs, only engineering team in New York City, and then the rest of the team was in Jersey in our other office, and now we've actually started building our team in New York City just because it's been very, very difficult to find talent in…”
Chad Rubin Apr 2, 2019 ▶ 10:08 1347 "Our minimum is $500m" Says Ecommerce Tool CEO
Disclosure
Skubana does zero paid advertising, relying on two sales reps
“No direct paid spend. Outside of, we do have an inbound salesperson, right, that manages all the inbound leads that come our way, and then we also have one outbound that we just activated in September of last year, so you could technically count that as, you k…”
Chad Rubin Apr 2, 2019 ▶ 13:50 1347 "Our minimum is $500m" Says Ecommerce Tool CEO
Assertion Not checkable as stated
Rubin: Skubana software cut his e-commerce brand's staff from 26 to two
“I had 20 warehouse employees with another five or six office employees. I'm down to two employees in the vacuum business.”
Chad Rubin Dec 21, 2016 ▶ 5:10 EP 515: 0 to $300k MRR in 16 Months Helping 300 ECommerce Brands Streamline with Skubana CEO Chad Rubin
Disclosure
Rubin: Skubana has approximately 300 paying customers
“So we're not a thousand, but we're certainly not a hundred. So we're somewhere in the middle. We don't typically publicly reveal it, but you're right around where, where our sweet spot is.”
Chad Rubin Dec 21, 2016 ▶ 6:13 EP 515: 0 to $300k MRR in 16 Months Helping 300 ECommerce Brands Streamline with Skubana CEO Chad Rubin
Disclosure
Rubin: Skubana raised its minimum monthly pricing from $9 to $999
“So when we first started out, we were nine dollars a month and then the greater of the usage to order transactions coming through our platform. Then we bumped up our mint to two 50, then to 500. Now our mint is nine 99 to even get in the door.”
Chad Rubin Dec 21, 2016 ▶ 6:52 EP 515: 0 to $300k MRR in 16 Months Helping 300 ECommerce Brands Streamline with Skubana CEO Chad Rubin
Disclosure
Rubin: Skubana's average revenue per user exceeds $1,000 per month
“Right now our ARPU is above a thousand dollars.”
Chad Rubin Dec 21, 2016 ▶ 7:38 EP 515: 0 to $300k MRR in 16 Months Helping 300 ECommerce Brands Streamline with Skubana CEO Chad Rubin
Disclosure
Rubin: Brian Lee and James Thompson anchored Skubana's seed round
“Brian Lee from Lidl Zoom, Honest Company, Shoe Dazzle, Came in as our only institutional investor. And then we had a guy by the name James Thompson, who really was at the early stages of Amazon, came in as our biggest investor.”
Chad Rubin Dec 21, 2016 ▶ 8:22 EP 515: 0 to $300k MRR in 16 Months Helping 300 ECommerce Brands Streamline with Skubana CEO Chad Rubin
Disclosure
Rubin: Skubana raised $880K seed alongside $1M in founder capital
“In our first seed round, it was 880,000. And then I put in my own million dollars.”
Chad Rubin Dec 21, 2016 ▶ 8:39 EP 515: 0 to $300k MRR in 16 Months Helping 300 ECommerce Brands Streamline with Skubana CEO Chad Rubin
Disclosure
Rubin: Skubana spent up to $500K before generating first revenue
“No, no. We spent probably 500,000 of it. 400,000.”
Chad Rubin Dec 21, 2016 ▶ 10:36 EP 515: 0 to $300k MRR in 16 Months Helping 300 ECommerce Brands Streamline with Skubana CEO Chad Rubin
Assertion Not checkable as stated
Rubin: Skubana has increased ARPU 3.5x since late 2015
“Over the, over time, like we've probably 3.5 times our ARPU since 2000, since like at the end of 2015.”
Chad Rubin Dec 21, 2016 ▶ 11:53 EP 515: 0 to $300k MRR in 16 Months Helping 300 ECommerce Brands Streamline with Skubana CEO Chad Rubin
Assertion Supported
Rubin: Landmark client Death Wish Coffee is a top Shopify merchant
“December first, I have death wish coffee, which is one of our sort of landmark customers. They're one of the biggest Shopify customers on the platform. And so we're doing a webinar December first.”
Chad Rubin Dec 21, 2016 ▶ 18:09 EP 515: 0 to $300k MRR in 16 Months Helping 300 ECommerce Brands Streamline with Skubana CEO Chad Rubin
Assertion Not checkable as stated
Rubin: Skubana operates with 12 full-time employees, including seven developers
“The biggest cost come from our development team. We have seven developers. We have two account managers, one person in sales, one person operations and myself.”
Chad Rubin Dec 21, 2016 ▶ 21:18 EP 515: 0 to $300k MRR in 16 Months Helping 300 ECommerce Brands Streamline with Skubana CEO Chad Rubin
Assertion Not checkable as stated
Rubin: Skubana's monthly overhead and headcount costs total $100K to $120K
“Total headcount expenses of total overhead costs or say, let's just say a hundred and 120,000.”
Chad Rubin Dec 21, 2016 ▶ 21:41 EP 515: 0 to $300k MRR in 16 Months Helping 300 ECommerce Brands Streamline with Skubana CEO Chad Rubin
Disclosure
Rubin: Skubana is currently seeking to raise approximately $1M
“I'd like to raise about a million dollars, which is not a lot in the grand scheme of things.”
Chad Rubin Dec 21, 2016 ▶ 22:27 EP 515: 0 to $300k MRR in 16 Months Helping 300 ECommerce Brands Streamline with Skubana CEO Chad Rubin
Disclosure
Skubana is a pure-play SaaS platform with annual commitments
“Subana is a pure play SaaS model. We're one year commitments build monthly for our clients, really focusing on advanced sellers and we're an operation platform.”
Chad Rubin Apr 2, 2019 ▶ 3:16 1347 "Our minimum is $500m" Says Ecommerce Tool CEO
Assertion Not checkable as stated
Skubana has 27 employees
“27 employees right now.”
Chad Rubin Apr 2, 2019 ▶ 4:29 1347 "Our minimum is $500m" Says Ecommerce Tool CEO
Disclosure
Skubana raised only $880,000 in outside capital
“Nope. And only 880,000 of that was actually, and you can see it's on crunch base, was actual like investors outside of myself.”
Chad Rubin Apr 2, 2019 ▶ 7:23 1347 "Our minimum is $500m" Says Ecommerce Tool CEO

Show 3statements(3 left)

The other half of the tape: Chad Rubin's own voice is left out of every number here. Other people bring the name up 4 times in 3 episodes on Top Founders. every mention, with the transcript →

Who brings them up most Nathan Latka 4

Every mention by year

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Appearances (2)

EpisodeDateSpeaking time
1347 "Our minimum is $500m" Says Ecommerce Tool CEO Apr 2, 2019 8m
EP 515: 0 to $300k MRR in 16 Months Helping 300 ECommerce Brands Streamline with Skubana C Dec 21, 2016 12m
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