Opinion
Kuhn: Intercom chat messages get ignored due to bot overload
“But the problem is that if you send a message on intercoms chat badge, you know, that typical icon bottom, right? Those messages just like get ignored because people are so inundated with automated messages from bots. It's hard to get user attention in that wa…”
Assertion Not checkable as stated
Kuhn: Beamer converted 10% to 15% of AppSumo buyers to recurring plans
“Yeah, probably something like 10%. 15%. Not, not super significant. I mean, the vast majority of our current MRR is not from those AppSumer customers, but I do think that was important.”
Assertion Not checkable as stated
Kuhn: Beamer earns $54K MRR on $24K monthly expenses
“No, we're extremely profitable. I mean, so we only spend to get that like 54 K of MRR right now. We only spend about 24 K a month.”
Disclosure
Kuhn: Beamer issues dividends rather than force low-ROI growth spending
“We don't want to spend on anything that we're not confident we're going to get a high ROI on. So until we find those other channels, we'd prefer just to, yeah, let that accumulate up, issue dividends to our shareholders.”
Insight
Latin America offers startups low competition and talent at competitive costs
“Latin America is a great place to get started because it's much less competitive than other more mature markets like, you know, North America or Europe. And it's also like very easy to acquire high quality talent at very competitive costs.”
Insight
Unconverted past signups represent low-hanging fruit for marketing reactivation campaigns
“Cause these are the best people to target and people that were interested in your products at one point and didn't convert. You know, that's a low hanging fruit.”
Assertion Not checkable as stated
Kuhn: Beamer acquired 500 companies from one two-week AppSumo campaign
“I think we got it being used by about 500 companies just from that one absolute promo, which just lasts like two weeks.”
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Kuhn: Beamer has about 550 recurring paying customers
“So today we have about 550 paying customers.”
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Kuhn: 75% of Beamer's paying customers come from organic channels
“So in terms of like how we generate our paying customers, about 75% comes from organic.”
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Kuhn: Beamer 3x'd MRR year-over-year and grows 10% monthly
“And I think the barometer for us too is like we three X revenue or MRR in the last year, and we're still growing at like 10% a month.”
Assertion Not checkable as stated
Kuhn: Beamer maintains a monthly churn rate of about 2%
“About two percent for us.”
Disclosure
Highbox plans to raise a 1 million euro Series A in Europe
“Yeah, but actually we're talking right now to a few VCs here in Spain, and we are planning on raising one million euro you know, sort of series A type, type size round for Europe in the next three to six months.”
Assertion Not checkable as stated
Highbox claims over 10,000 company sign-ups and 35,000 active users
“So I've had over 10,000 companies to sign up, and we have 35,000 active users.”
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Highbox has converted over 300 companies into paying customers
“There's over 300 companies that are paying for high box.”
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Highbox experiences a gross monthly churn rate of 6.2 percent
“Our monthly term right now is 6.2% monthly.”
Disclosure
Highbox will launch in-app changelog product Beamer within two weeks
“So we're about to launch in the next Two weeks, a product called Beamer that lets you essentially notify product changes to your user base from within your product by just plugging in a super easy script to essentially like a change log as a service.”
Assertion Not checkable as stated
Highbox pays a customer acquisition cost of $230 per paying customer
“So we're paying around 230 dollars. That's our cost of acquisition per paying customer.”
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Highbox reached $10,000 in monthly recurring revenue by October 2017
“If we're just going to focus on the high box part which is a 10 right now, if we could triple that by the end of the year, we'd be jumping for joy.”
Assertion Not checkable as stated
Kuhn: Beamer's average customer pays $100 per month
“About a hundred bucks a month. We have three different plans, but the average customer is at a hundred dollars a month.”
Assertion Not checkable as stated
Average Highbox customer pays $32 monthly for seven to eight seats
“The average customer is paying us around 32 dollars a month. That's our so our average account has around eight people seven to eight people in the account, most people are on our pro plan.”
Disclosure
Highbox raised two $500,000 seed rounds over the past three years
“We were able to raise two, two rounds of around 500 K a piece over the last three years.”
Assertion Not checkable as stated
Highbox spent approximately $3,000 on paid advertising in the previous month
“On paid advertising, we probably spent Around three K.”
