ChatGPT

“We did. It was still a year when the topics of the day were crypto and metaverse. So, twenty-twenty-two was still a year where, like, everybody was obsessed about those two. So, it was a perfect time because we could actually focus and build on a lot on the AI…”

“We actually have, and they have a feature called that, make my trip. You can bring in your brand and you can have your own native experience. We are not getting too much traffic coming in from there.”

“In that first week after that all hands I mean, I can't even tell you just the outpour of love for GrokBot from people that maybe you wouldn't expect or from groups of the company that maybe you wouldn't expect. People who, you know, were daily driving ChatGPT…”

“We're now well over a billion users every week”

“That the market share of chat GPT is starting to climb once again, because we've been investing so hard in In so many use cases that are important for people in education and health and a variety of other areas.”

“If you look at how many people use Chat for Health, three hundred million people every single week. With health queries, right?”

“We've sometimes highlighted esoteric use cases, something that appeals to someone in particular, and it's amazing for that person, but people don't then say, oh, because it's this powerful, I can also do this other powerful thing I've been waiting on. Like tha…”

“Do you know what, to me, what actually the greatest danger in the world to open AI is, is to say AGI is here. And then everyone goes to ChatGPT, types in something, and gets a lukewarm response that isn't quite right. And then suddenly, I actually think that i…”

“I mean, you know, look, it's a blue ocean market, right? You gotta understand. Like I never, when we go to most customers, they've not heard of anything. It's blue ocean because people, people are using ChatGPT as a Google enhancer. Like that's the market.”

“The payment rate for us on acquisition is like more than 15% of users who try the product end up paying for it, which is extremely high for PLG, because the value delivered relative to what they were getting out of ChatGPT is just huge.”

“I think their suggestions are, I think their suggestions are just like plain bad, to be honest, but they didn't even have suggestions until a few months ago.”

“If you use voice AI from ChatGPT right now, It sucks. It's too slow. The LLM is much dumber than the core LLM. The escalation to the higher quality LLM is pretty weak.”

“What happened was the LLM user showed severe deficits, quote, in memory and essay ownership, with 83% being unable to quote from the essays they had just written.”

“So like, I've tried to get both, both Fable and ChatGPT, 5.6 Sol, I guess, to do some kind of theory building, and it's like, they're not, they definitely are not good at it autonomously, at least with, like, whatever scaffolding I've set up. But with some hin…”

“One thing is that ChatGPD got better at math earlier. Yes. So, like, for a long time the Claude models were just, like, not useful for research math. And then I think maybe around Opus 4.5 or Opus 4.6, they, like, more or less caught up.”

“Like, sometimes, you know, we've seen examples where, like, three or four or five papers with the exact same proof of the exact same theorem have come out in, within a couple days of each other, which is clearly, you know, some situation where someone's playin…”

“I don't want to say it's a complete non-event, but you could already do this in Salesforce and Claude. At Rider, where I work, people connect to Salesforce and run all types of queries. It's actually one of the most valuable things I've found for my day-to-day…”

“The problem it's going to be solving is that most people use AI in these random chats. So they'll open up a ChatGPT or Claude, Gemini, they'll ask for 10 posts, and maybe they'll copy and, you know, copy one into a doc that they like, and then the work just di…”

“Like, I use ChatGPT for most of my medical queries now, and it prevents me from seeing a lot of doctors.”

“Our north star here is that users do not need to make decisions between picking between all these different options. Ideally, there is no toggle here that you go to the box, you type in your tasks. Like I would like to build a really awesome app that I don't k…”

“In work mode, that's where under the covers, this is codex. We've removed some of like the coding UI, like you don't, you're not going to see a work tree pop up all of a sudden in, in work mode, but it is the same power to get things done”

“One of the goals of launching work in ChatGPT web and launching it in the desktop app and bringing these things together was to look at those billion people who are using ChatGPT and bring them more and more of the agent's power.”

“Coding is so output oriented that when you ask it to do a coding task, you can verify whether it did the task correctly or well via tests. You can try it out and see if it works. Like there is a way to validate it based on the output. But knowledge work is dif…”

“A lot of work that we have done and have to continue to do is continue to adapt the product to knowledge work, which means way more focus on Making ChatGPT your collaborator, allowing you to see all the in-progress work, see its citations and inputs, help you …”

“Then there is ads that ChatGPT will launch, and we don't know if there is some play there.”

“The software companies are too hard to understand today with AI. I have no idea if you're solving for something that couldn't be solved now by just putting into chat GBT, right? Like so, and we're not going to spend the time to differentiate that. So, you know…”

“ChatGPT has only been out, like, less than four years. A billion people use it.”

“We just merged ChatGPT and Codex together.”

“I don't even think I asked him before we launched HGPT, like, Hey, do you think we should launch this thing? But I knew what he would say. I knew it was still early. I knew it was still embarrassing. And I knew the right thing was to like, get it out and get i…”

“Color and shape is all the human brain needs to differentiate something. So you can easily recognize all your different little teammates here versus like a grade, just like a gray thread in chat GPT or Claude. It's just, I find this tool saves you so much on s…”

“In an AI world, we actually need directories more than ever because there's just too much information. So when it's curated it's helpful. Also the whole like SEO game is changing right now. Like what's being, you know, like People are going to chat GPT, and th…”

“There's a bit where had they leaned into advertising immediately as soon as ChatGPT was a hit, I think they would have a killer ad product right now. I think that Google would be in much bigger trouble. I think Meta would be in much bigger trouble”

“Step one was give everybody co-pilot, and that didn't work too well, because it's kind of, or Claude or ChatGPT, because it's kind of like being in 1997 and giving everybody a web browser. Okay, this is the future, but it's not, that's not, what was the produc…”

“You know, like we're thinking a lot about how we should evolve. Sort of really think about ChatGPT becoming like deeply embedded in a per, like your personal life and how, how should the app feel? That's something that we're not going to necessarily design and…”

“Generally what we've seen is that we believe in this idea of this sort of capability overhang where the product you know, like vast majority of the people are getting a sliver of the true value that they could out of the bottle.”

“And eventually what we want, what we know, and we think about this a lot in design is like, it will true, like, Things will truly become like for billions of users when they don't have to like think about a switch or a mode or anything like that. And so we kno…”

“I think proactivity is a big untapped kind of part of the experience that we're really excited to think about. You know, we're starting to see this with ChatGPD work now where it actually has pretty good suggestions based on, you know, your calendar or your Sl…”

“When we think of the super app, I think eventually we really think of the idea of, especially for our broad consumer base, we do think that there should be sort of this one universal input that you can ask that Knows when it needs to answer, like, really quick…”

“YouTube reviews, because they're long form, and they rank long tail. They'll essentially beep, they're one of the main things that get picked up by the answer engine. So you'll have your website, PR, external sources talking about you, and one of the biggest, …”

“And then chat GPT happened and then everyone realized actually customer service is going to be the biggest market for AI. And they've been on the journey since then. You know, I think in customer experience in customer service, Sierra, Decagon, everything happ…”

“The era of no code, of things that we can, humans can do without engineering resources, it's slowly winding down. And if it's in chat, GBT, man, I'm just worried.”

“I just interviewed the president of Uber. What is his single biggest fear? It's actually the disaggregation of UI or the removal of UI where you say, I want a car, and ChatGPT automatically routes you to Lyft, Uber or another provider based on price.”

“They will go public because this is peak brass ring moment, and you know, you could argue the trends in 27 are tougher. You've pulled ahead of ChatGPT, so just put a nail in the entropic pit, right? You've pulled ahead of ChatGPT comfortably, OpenAI, to a poin…”

“There was a case where someone, they were asking ChatGPT, I think, legal questions, and saying like, well, if I did this, you know, what would the outcome be? And then when it got subpoenaed, he said, well, I was treating it like my attorney, so there's, Clien…”

“I used early ChatGPT for data, and I was sort of like, this is not that great. It's not very interesting. I'm not going to use this. And so I'd say for six months, I was just completely unconvinced”

“The first, and this is where I think many companies are stuck right now, is the first instinct is, okay, let's adopt AI. And you basically leave your structure as it is and just give ChatGPT or Claude to your team. And then there's no efficiencies. Your custom…”

“They obviously had effectively a version of ChatGPT internally. They didn't ship it.”

“Charles was hired at OpenAI from Instagram to like help build creator sort of love for OpenAI products, ChatGPT.”

“The closest model may be in a way subsidized right now, like the amount, the number of token you get for your 20 dollar chat GPT or cloud subscription might not be the full price that they actually pay for your token.”

“You should not be paying Anthropic. You should not be paying Chad CPT to do an API call. You should be paying them to make the software that uses CPU to do the API call. Why are you paying this tax on tokens every time that you're trying to do this marketing a…”

“Part of why I think Meta and Google are so all in AI is their businesses are the most at risk from AI. Like if we all move to ChatGPT, if we all move, if our time eyeballs move to these other interfaces, Then these ad driven businesses have a lot of questions.”

“This whole thing started when yeah, when we started helping OpenAI you know, A little over about four years ago, like, since from early 20, 20 to long before chat GPT launched and the that is how we got started in this particular area.”

“In my opinion, that's kind of boring. It's pretty straightforward. Like you could chat GPT into how that works. You could do it for your own product right now, but it's probably not going to actually drive revenue for you because you don't have these two thing…”

“So over the weekend, I took like, 30 photos and just threw it into ChatGPT. 1.7 billion tokens later, out comes this site with a fully playable thing with three D block placement and everything because it requires physical blocks and I needed friends to train …”

“There's another, you know, iteration of this where like you can see exactly what they're doing and things like that, which I think is like, you know, could verge on like overwhelming with information. And so this is like the deliberate trade-off that we've mad…”

“It's not 20 years. I would say we get the ChatGPT moment for robotics in the next, like, two or three years.”

“In fact, it was originally gonna be called chat with GPT 3.5. And we didn't plan to be product. Didn't think it'd be a huge ship, but did think it would get people The world to like catch up with this and realize something was going on. And we mercifully renam…”

“I think codex mostly Is winning because it's the best product and the best model. We do get some advantage from ChatGPT bundling, but very, very tiny. That is mostly not what it's been about.”

“All the benchmarks you could see that they were kind of better or at the same level of performances as ChatGPT at the time. And they'd spent like, I don't know, A 50th of the capital.”

“I would say the chat GPT moment of robots happened a couple of years ago already.”