Seshan: Knowledge work AI requires showing intermediate citations and in-progress work
Tara Seshan · AI’s third era: the rise of persistent AI coworkers | Tara Seshan (OpenAI’s product lead) · Aug 30, 2026 · at 1:05:53
Tara Seshan leads product for ChatGPT Work at OpenAI. She discusses the product design adaptations required to make AI an effective collaborator for knowledge workers.
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“A lot of work that we have done and have to continue to do is continue to adapt the product to knowledge work, which means way more focus on Making ChatGPT your collaborator, allowing you to see all the in-progress work, see its citations and inputs, help you go on the journey with the model to get to that end output, such that you know in the end, oh wait, this thing is right, this thing is good, this thing is useful.”
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