Morris: Investors Should Target Experienced Investment Specialists Rather Than Busiest Agents
“You don't want the busiest person. You also don't want someone that doesn't have a lot of experience representing investors and approach that person and see what kind of deals they're finding for their clients and then become a very easy client for them to sel…”
Hays: Real estate agents persist as emotional therapists and transaction guides
“You're paying for effectively therapy throughout the deal and like general guidance and.”
Matze: Expired Real Estate Listings Convert at Typical Cold Call Rates
“I would say they have a typical conversion rate as any other cold call, especially since They have, they had a very negative experience with the whole entire process, not being able to list it. I mean, not being able to sell their home with an agent before, an…”
Lee: Representing Builders Is The Holy Grail for Real Estate Agents
“When I started selling real estate as an agent, I would represent some builders cause that's kind of a, one of the holy grails of being a real estate agent is you get the listing up front, you get the listing on the second time when they go to sell it.”
Sutherland: Estate agents separate buyers and sellers to prevent deal collapses
“Various real estate agents have said to me that every estate agent does their utmost to make sure that until things are signed and sealed, the vendor never meets the buyer and vice versa. And the reason for that is if one of them doesn't like the other, they w…”
Real estate agents exist primarily to bear reputational risk for departing sellers
“The job of the real estate agent is to some extent to be the person who stays behind in the place where the house is sold to suffer the reputational consequences of, you know, of anything outrageous. Because the vendor of the house isn't really reputationally …”
Rampell: Zillow generates low profits because it relies on agent lead generation
“Zillow, a lot of people use Zillow. It actually doesn't make that much money because it's like, it's a lead generation machine for agents. That's how they make money.”
Morris: Investors should offer agents above-market commissions for priority deals
“What I'm going to say is let's negotiate the commission upfront. I want to pay you full commission. That's my negotiation. I may want to pay you a bit more than full commission. If you're used to getting two and a half, I know a high watermark is three. I'd li…”
Kaz Nejatian: Real estate agents routinely fabricate competing offers
“Your agent has said something along the lines of this. Oh, they just turned down an offer exactly like that. Or, oh, they have another offer coming on Tuesday. They never have another offer coming on Tuesday. They didn't just turn down an offer like that.”
Rampell: Real estate agents do not know how to offer financial incentives
“Doing that for homes makes so much sense, but, like, the real estate agents are not, they just don't know what they're doing.”
David Bailey says real estate buyers should never represent themselves
“One thing I've learned through the years, do not represent yourself. You will not get the deal, and you are cheating yourself of potentially getting a good investment. So of course, I let each of the agents represent me.”
Rabois: Homebuyers should replace real estate agents with ChatGPT
“Instead of using a real estate agent, there's no reason they can't use ChatGPT or an equivalent product.”
Friedberg: Up to 1M real estate agents could exit industry over time
“Maybe half of them won't be able to make enough money in this new, you know, fee regime that it'll no longer be an attractive proposition to be a real estate agent for maybe half a million to a million people over time that are agents today.”
Reffkin: Real estate agents' core competency is complex project management
“Their core competency is taking this multi-party transaction with all these different entities that it takes to close and think of like a very extensive Gantt chart of all these different entities. They're the ones who just keep on pushing it forward. You know…”
Reffkin: Real estate agents are fundamentally entrepreneurs, not just industry professionals
“Real estate agents aren't real estate professionals that happen to be entrepreneurs. They're entrepreneurs that just happen to be in real estate. If real estate didn't exist, they would be entrepreneurs somewhere else.”
De Jong: Zillow Promotes Agents with the Biggest Ad Spend, Not Best Quality
“On one hand, they live of advertising revenues, so this means that not the best real estate agents rise to the top, But those that have more money to spend on advertising.”
Bauer: Selling software directly to real estate agents resembles high-churn B2C
“It looks, it masquerades as business because these are agents and they're doing business, but in reality, they behave like a consumer, which means the CAC is really high, the support burden is really high, and they churn like crazy.”
Ashokan: Rapid tech-enabled training is essential to stop real estate agent dropouts
“So the key is to provide technology that helps them with education and training quickly. So that they can get, get up to speed and start selling quickly.”
Reffkin: A real estate brokerage's customer is the agent, not the homebuyer
“You can't work for everyone. And who's your customer? Your customer is the person that pays you. And buyers and sellers don't pay brokerage firms. They pay agents. And agents are the ones that pay brokerage firms. They split a percentage of what they make with…”
Reffkin: Searching listings is less than 5% of an agent's business
“Everyone thought that real estate was like searching listings, what aggregators do. That's probably less than five percent of what an agent's business is.”
Reffkin: The average real estate agent uses 13 third-party software tools
“A mobile app can connect to 13 different third party tools, which is how many tools the average agent uses.”
Reffkin: Consumers use real estate agents more today than 10 years ago
“Just to be very clear, people use agents more now today than they did 10 years ago.”
Barton: Pre-Zillow real estate was like a dark grocery store
“It was, I liken it to shopping in a dark grocery store with a flashlight, you know. Worse than that, the flashlight is being held by an agent who You have to ask to point it at something.”
Barton: Zillow reaches 235 million monthly users
“Many do, but we have two hundred and thirty-five million users a month, many of them real estate agents.”
Rich Barton: Zillow is not trying to replace real estate agents
“You're mistaken if you think we're trying to replace the agent and replace the industry.”
Wilkinson: Real estate agents probably won't exist in 50 years
“I think in the next 50 years, they probably won't exist.”
Mackin: Top 10% of US real estate agents sell 41% of homes
“The top 10% of real estate agents sell, 41% of all homes sold in the US.”
Mackin: Curaytor targets top-tier enterprise agents, ignoring bottom 90%
“We're not interested in working with the bottom 90%, the part-timers, the ones that sell two or three homes a year. We want to work with sort of the entrepreneurs who actually have a business, who are trying to grow, who need the support and resources to make …”
Ganapathy: Move Easy grew from 30 to 22,000 real estate agents
“So we I think in 2016, we had about, end of 2016, we had about 30 real estate agents on our platform. Today we are up to about 22,000 and we are, as and when we roll them out, those numbers just keep increasing pretty rapidly.”
Move Easy pitches homebuyers within 24 hours of signing under agent branding
“They could potentially, the reason they are not able to do that, and the reason we are able to get in front of the customer before anyone else, is imagine you sign a contract today, within 24 hours, our system will automatically invite the customer there, and …”
Rampell: Most Washington state real estate agents sell zero homes annually
“So this is the most frequently occurring number in a big, big list is zero. So if you find like a random real estate agent in Washington state, the highest chance number of transactions that they've made last year is zero.”
Rampell: Real estate agents will operate under corporate tech platforms
“And again, all of this, it doesn't mean that real estate agents go away. It just means that it's going to be under the rubric of a company.”
Graziosi: Sourcing cheap deals through real estate agents does not work
“If you go after your buddy or a friend or someone, you know, who's a real estate agent and say, send me cheap deals, you're kind of screwed because everybody's doing that. So it's really about finding off market deals.”
Three-quarters of the 2 million US real estate agents are part-time
“There's two million agents out there, and three out of four of them are in some sort of part-time capacity.”
Newman: Real estate agents decide marketing strategies without their brokerages
“Real estate agents, they really do their own marketing strategies themselves. They don't normally include the brokerage in their decisions.”
The average US real estate agent sells four homes per year
“The average real estate agent in this country sells four homes a year.”