Alexa

“Every single Alexa right now is, like, 75% of them are being shipped with the screen.”

“You lose trust with the customer. You lose it overnight, Alex, like at a level that they don't come back. You know, they didn't, if they didn't ask for it, and even if they did and you didn't give them what they wanted, you lose trust, and that's such a big de…”

“Yesterday, we announced an integration with Aura for wellness”

“They're just sort of not talking about it because they literally can't right now because they had to rejigger the whole team. They have to sort of, if not completely start over from scratch, at least sort of look at everything from, you know, starting over fro…”

“It's just a lot harder to sort of go back and try to shove this new technology into that old technology, even though on a surface level, they seem like they're similar. It seems like, you know, behind the scenes, they're not similar at all. And in fact, there'…”

“There was like a trap with Siri and Alexa, which was that natural language processing worked, so you thought it was AI, and it wasn't. It was actually still just an IVR, it was still just a tree.”

“It's an incredibly significant, you know, rethink and re-architecture of a service enjoyed by, you know, 506 hundred million Devices around the world.”

“I am actually quite bearish for consumer agents. I think, like, consumers are time rich and money poor, right? It's like, they don't want to trade time for money like that, which is why I think, like, Google Assistant and Alexa, like, they've been really failu…”

“Alexa talking to an AI agent that's, you know, powered by Zendesk, I really think that's gonna come over the next six or 12 months, and we're gonna have some really, really cool use cases where, The consumer is there using their own bot to interact with a comp…”

“If we started from zero customers, I think this is a different story. You can move a lot faster, we can solve problems, and then just add features as we go, if that makes sense. So maybe we just had a conversationalist, a pretty cool one, then we can add perso…”

“Once you put the vision together, you realize you need a full re-architecture, but you're not going to leave your customers out. So you're re-architecting pretty much two stacks at that point. One, what is classically known as Alexa to be awesome and come into…”

“People assume the large language model is the product. A product like Alexa is. So much more than quote unquote, just a large language model. So you have models playing many different roles in the system overall, even models helping us decide which model and m…”

“Previously in Alexa, you couldn't say, play that song. It would look for a song called that.”

“We count in single milliseconds now in system components.”

“What makes you nervous in an event like that, you're not worried about the product working. I mean, six months ago, I would have worried about the product working, and I would have shown you more vision demos, like videos, but the product's working.”

“Making a non-deterministic system fast that can respond in any way, gathers all the context, figures out legions of different things which experts to invoke. Making that system fast on something as simple as a instruction or, you know, is, is hard.”

“I don't think there's anyone close to be able to understand your home as Amazon, as Alexa.”

“I don't think it replaces the centerpiece of the phone. I think it just adds value to your life in a very different way.”

“I think people use different assistants. I don't think there's any question about it. I don't think there's one.”

“Getting down to calling a service, calling the right API, making the right partnership so that API is called to make it as simple as possible. It, it's I don't think it's been accomplished. I don't think you're seeing it out there anywhere connected to an assi…”

“Like if you're like such a public, you know, trying to present like one public persona that everyone likes, you're going to end up just being boring essentially. And people just don't want boring. You know, people want like the, you know want to interact with …”

“And so there's, for our incidentally for Facebook, just indeed is for Amazon, which is why things like Kindle Fire and Alexa exist. It's they have this platform dependency that is a sort of a strategic threat.”

“And so I think audio is another platform where the next generation of Alexa, Google voice will probably be created in India. And there's going to be a lot of innovation happening, both enterprise and consumer in the voice space in the next 10 years.”

“When you interact with something like Alexa or Google Home today, right, this system basically do intent recognition and then they have a very scripted dialogue after this, right? So usually You recognize one of the steps, and it's very limited because you can…”

“And then in future we do have other channels and emails like Facebook messenger chatbots like Alexa and so on.”

“So like today, we all say thank you to Siri and Alexa, not even thinking about it. Well, they showed that, they demonstrated that, 25 years ago. That it was, that was what was going to happen, and it was just sort of the way that people do that.”

“And he had a hundred times more traffic in his crap little blog than any of my wealthy venture-backed startups.”

“Google is going to have a different set of ideas for what you can do with this device than Amazon does. And once the platforms start diverging, the idea of it being five lines of code and you get both for sort of for free is going to really change.”

“Each one of the things that Alexa can do, somebody had to build, and that doesn't scale, and so the idea this becomes like a universal platform, or it's like it's the next smartphone, is a complete blind alley.”

“It's about conversational software as being a new paradigm for releasing and launching services, features, and tools in a way that previously people didn't have that expectation. And so that's the shift that I see in terms of this new runtime and that those co…”

“So you can capture ideas in the tool on email and even with voice and so on. We're building that. So so, so blacksmith with dirty hands can actually go speak to an Alexa in the corner of the production environment.”

“If you look at what Amazon built, they spent nearly four years, made three acquisitions, and spent a hundred and fifty million dollars Before their Super Bowl ad in 2016”

“We're actually using voice recognition products for actually utilizing and leveraging HR capability.”

“I think so, yes, but I can change quickly. You know, I think about Alexa or Google Home, those could all, you know, emerge or become an important new distribution channel. We don't know yet. Too early to tell. But yes, we are in a period where we lack new and …”

“Voice is a new platform and many products are going to run the risk of getting commoditized. So when you say, Alexa, I want toilet paper, does it care what brand of toilet paper you get? You know, probably not. It's probably a circumstance where you're just go…”

“If you tell Alexa to play a song and she plays the wrong one, no problem. You tell Eva to update Salesforce and automatically update Salesforce record, and it's the wrong record, there's a problem.”

“If you look at what Amazon is doing with Alexa, they have not only for females working on it, but they have also a psychologist working on it.”

“For example, Crunchbase. So we've licensed their entire database. You can find it on Unami, every single company from Crunchbase. And we have a lot more built with Alexa, ZoomInfo, And many, many, many others.”