Alexa

“Once you put the vision together, you realize you need a full re-architecture, but you're not going to leave your customers out. So you're re-architecting pretty much two stacks at that point. One, what is classically known as Alexa to be awesome and come into…”

“What makes you nervous in an event like that, you're not worried about the product working. I mean, six months ago, I would have worried about the product working, and I would have shown you more vision demos, like videos, but the product's working.”

“People assume the large language model is the product. A product like Alexa is. So much more than quote unquote, just a large language model. So you have models playing many different roles in the system overall, even models helping us decide which model and m…”

“If we started from zero customers, I think this is a different story. You can move a lot faster, we can solve problems, and then just add features as we go, if that makes sense. So maybe we just had a conversationalist, a pretty cool one, then we can add perso…”

“I don't think it replaces the centerpiece of the phone. I think it just adds value to your life in a very different way.”

“We count in single milliseconds now in system components.”

“Making a non-deterministic system fast that can respond in any way, gathers all the context, figures out legions of different things which experts to invoke. Making that system fast on something as simple as a instruction or, you know, is, is hard.”

“I think people use different assistants. I don't think there's any question about it. I don't think there's one.”

“Previously in Alexa, you couldn't say, play that song. It would look for a song called that.”

“I don't think there's anyone close to be able to understand your home as Amazon, as Alexa.”

“Getting down to calling a service, calling the right API, making the right partnership so that API is called to make it as simple as possible. It, it's I don't think it's been accomplished. I don't think you're seeing it out there anywhere connected to an assi…”

“Alexa talking to an AI agent that's, you know, powered by Zendesk, I really think that's gonna come over the next six or 12 months, and we're gonna have some really, really cool use cases where, The consumer is there using their own bot to interact with a comp…”

“It's an incredibly significant, you know, rethink and re-architecture of a service enjoyed by, you know, 506 hundred million Devices around the world.”

“It's just a lot harder to sort of go back and try to shove this new technology into that old technology, even though on a surface level, they seem like they're similar. It seems like, you know, behind the scenes, they're not similar at all. And in fact, there'…”

“They're just sort of not talking about it because they literally can't right now because they had to rejigger the whole team. They have to sort of, if not completely start over from scratch, at least sort of look at everything from, you know, starting over fro…”

“You lose trust with the customer. You lose it overnight, Alex, like at a level that they don't come back. You know, they didn't, if they didn't ask for it, and even if they did and you didn't give them what they wanted, you lose trust, and that's such a big de…”

“Yesterday, we announced an integration with Aura for wellness”