Reyes: Users will choose AI models based on opinions, not just performance
“Models are going to be like that as well, where they emit opinions and they have takes that are different from the ones that are most popular, and people will gravitate towards those.”
LaFontaine: Over 80% of Whatnot's Daily Users Do Not Transact
“Most people don't, like, you know, greater than 80% of people don't purchase on a given day. They're just there watching, having fun.”
Ranjan: User Conditioning Narrows Broad AI Into Single-Purpose Utilities
“When you do it this way, people who struggle with it end up falling out, and they're not your users anymore. And the people who use it, they get trained to say a very particular phrase to you. So they cannot even explore what else can you do, because they will…”
Andreessen: Over 99% of AI's economic value will accrue to users
“I think AI is the exact, I think it's already that way. I think it's going to be exactly the same way. It might even be greater than that. It might be 99.9999% of the value of AI is going to accrue to the users, not to the companies that make the AI.”
Lopes Lara: 80% of Kalshi users only consume information without trading
“Most of our users, like, 80% of our users are actually just looking, like, consuming information. They're just coming in and seeing who's gonna win the Texas primary yesterday, and seeing, like, okay, the, this, the polls are saying they're tied, but they're n…”
Nelson: SAM 3 Open Text Boxes Will Trigger Many Unprimed User Queries
“Now that you've kind of given this open text box for media, there's going to be a flood of the types of things users are going to want to try to do, some of which SAM is already going to be really well adapted to do, some of which not.”
Google Sheets Had Over 100 Million Users During Code Rewrite
“We rewrote Google Sheets because it's a crazy scale. And so, you know, if you have something that has a hundred million plus users, which is what it had at the time, I think it's now like a billion users.”
Fisher: Users choose honest AI over sycophancy when asked at principle level
“But I think if you take a step back, and you say, hey, hold on a second, here's two principles, and you can choose the AI that follows this principle or this principle, The first principle is that we're never gonna blow smoke up your ass. We're only gonna tell…”
Botsman: AI company misalignment with users will only worsen over time
“Where as you, as a company, are you not aligned? With the best interests of your users, of the people that you serve, of the people providing the inputs and the information, because those misalignment problems, they're integrity issues, and they are not going …”
Osika: Most Lovable users build purely within the platform without exporting code
“Most of our users, they just build purely in Lavable.”
Turley: Optimizing content for AI models mirrors appealing to human users
“The way to appeal to an AI model ideally is the same way that you would appeal to a real user because the model is supposed to proxy the interest of the user and nothing else.”
Cliffton: Zipline power users have ordered 300 times in 12 months
“We have users who have ordered 300 times in the last 12 months.”
Hudack: Users lie in research and tell builders what they want to hear
“You can do user research along the way, but, you know, the reality is that, that users lie when you talk to them, and they will always tell you what they think you want to hear.”
Steinberger: AI inference spending will follow an extreme power-law distribution
“There'll be users who will want to spend less money, and users will want to spend more money, and this is likely going to follow some sort of very sort of spiky distribution, where there'll be like four users spending a million dollars, and, you know, four bil…”
Seibel: Spending time with users cures macro thinking because users disregard macro
“I also think spending time with your users is a cure for this because your users don't care about macro at all.”
Wu: Ignore user requests only when they conflict with core values
“I think listening to users is normally extremely important, though I think the one exception might be when something that users are asking for Conflicts with one of your core product values. But then I still think you don't like ignore them, but I think it's j…”
Antin: Casual customer conversations do not constitute valid research
“Anyone can talk to a user that does not constitute research or insights work, you know, because one user can be powerful, but one user can be idiosyncratic.”
Seibel: Founders pursue superficial startup status symbols to impress peers
“These are things that founders do to impress themselves, to impress other founders. The user is not essential.”
Hoffman: Entrepreneurs must both listen to users and selectively ignore them
“This is a great example of how entrepreneurs need to both listen to what users say and selectively ignore them. People can't always accurately predict their own tastes or even their own interests.”
Robertson: A Sprout Social re-engagement email recovered 62% of dropping-off users
“This one email saw 62% of users that were dropping off logging back into the app and becoming sticky again.”
Seibel: Founders Mistakenly Use Advisors as a Shortcut for Customer Research
“One is this assumption that we are like godlike advisors with complete understandings of every user base and every problem in the world. And like, They can kind of like shortcut talking to users if they just spend enough time talking to us. And so that one is …”
Nika: Any product with user behavior data can be improved with AI
“Basically, anything where you can get data behind the behavior of the users can be improved with AI.”
Seibel: Second-time founders default to expert advice over talking to users
“As a second time founder, it's just as hard to talk to your users But it's 10 times easier to talk to experts. So almost by extension, it's like even harder to talk to your users.”
Taggar: Investors understanding users better than founders is a bad sign
“If a founder can't come back, if I feel like I better understand the user than the founder does, that's a bad sign.”
Craib: Some individual Numerai contributors have earned over $1 million
“And there's some users that have made more than a million dollars.”
Craib: Numerai users retain all source code and intellectual property
“They never give us their code. They never assigning us IP around their models. They can train them in any way they want to keep them on any server they want. The only thing they have to do is provide us the predictions every week.”
Balaji: Edge-case harm is exaggerated to control 99% of users
“Even from a pure utilitarian standpoint, I think that edge case harm is often exaggerated to you know, to basically control 99% of people.”
Massey: Algorithmic buy-in requires giving users a small degree of control
“So it was the act of participating rather than the amount of influence that made the difference, and I think this is very general advice for people who are selling models or analytics. You got to let the users in a little bit. You got to let them kind of put t…”
Stebbings: Spotify has 345 million users and 155 million subscribers
“It's a popular audio streaming subscription service with three hundred and forty five million users, including one hundred and fifty five million subscribers across 170 markets”
Schiltz: Conga has reached nearly 11,000 customers and 800,000 users
“Close to 11,000 now. Yeah, definitely strong growth. Close to 800,000 users now.”
Wilson: Web2 users deserve financial equity for building platform value
“It's just not right, particularly for a lot of these businesses where the user is the product. Right? Facebook users made Facebook. Twitter users made Twitter. You know, YouTube users made YouTube, right? It's just not right that the people who make the produc…”
Dixon: The security community unfairly blames non-technical users for breaches
“It feels like a lot of the security community just tries to push these the burden onto users and say, well, it's the user's fault for not doing all of these complicated measures when in fact, you know, of course the users mostly aren't technical and aren't sec…”
Startups in doubt about location should establish themselves closest to their users
“This is, I think, a universal advice is that If startup has doubts about where to locate themselves is probably closest to the users is not the worst bet.”
Graham: Obsessing over users creates great products without visionary creativity
“If you care enough about users, you can just follow what will make users happy the way a scientist follows the truth, and eventually, Without much thinking on your part the need to grow will give you this product idea that's actually the product, that's the re…”
Startup users judge founders strictly by their product, not their credentials
“You've been trained to believe that you'll be judged by your credentials, but in a startup, it's the users who judge you, and they don't care about your credentials, they care about your product.”
Altman: User Love Today Best Predicts Future TAM
“The thing that I have seen be most predictive for TAM's total addressable market, the thing that I have seen be most predictable for a large TAM down the road is how much the people that are using it today use it and love it.”
Hall: Bynder has over 250,000 users in its system
“Over 250,000 users in the, in, in the system.”
Altman: User Dislike Is an Untreatable Startup Flaw
“A very bad word is a product that no one likes. That one I would stay away from. But when it feels like users are pulling the product out of the company, they're figuring out how to use it even though it's hard and broken because they just like it so much. Tha…”
Sideman: Centralized platforms capture billions while creators get almost no value
“And then, you know, the second thing is there's a very disproportionate allocation of the value generated from these digital media networks. The internet started with this beautiful promise of a level playing field, but it ends up with what's happening is that…”
Systrom: Burbn had only 100 users before pivoting to Instagram
“We, I mentioned we got to about a hundred users using this app.”
Livingston: The Most Successful Founders Focus Exclusively on Product and Users
“The most successful founders, I've noticed, are totally focused on two things. Building their product and making something people want, which of course is our motto and talking to their users. And they do not let themselves get distracted by anything else.”