users

“The most successful founders, I've noticed, are totally focused on two things. Building their product and making something people want, which of course is our motto and talking to their users. And they do not let themselves get distracted by anything else.”

“The thing that I have seen be most predictive for TAM's total addressable market, the thing that I have seen be most predictable for a large TAM down the road is how much the people that are using it today use it and love it.”

“You've been trained to believe that you'll be judged by your credentials, but in a startup, it's the users who judge you, and they don't care about your credentials, they care about your product.”

“If you care enough about users, you can just follow what will make users happy the way a scientist follows the truth, and eventually, Without much thinking on your part the need to grow will give you this product idea that's actually the product, that's the re…”

“If a founder can't come back, if I feel like I better understand the user than the founder does, that's a bad sign.”

“As a second time founder, it's just as hard to talk to your users But it's 10 times easier to talk to experts. So almost by extension, it's like even harder to talk to your users.”

“One is this assumption that we are like godlike advisors with complete understandings of every user base and every problem in the world. And like, They can kind of like shortcut talking to users if they just spend enough time talking to us. And so that one is …”

“These are things that founders do to impress themselves, to impress other founders. The user is not essential.”

“I also think spending time with your users is a cure for this because your users don't care about macro at all.”

“But I think if you take a step back, and you say, hey, hold on a second, here's two principles, and you can choose the AI that follows this principle or this principle, The first principle is that we're never gonna blow smoke up your ass. We're only gonna tell…”