Clients

“Like so many people will create like AI reports that they can send to their clients or like AI imagery, or like, I dunno, you name your flavor. And it's like, anyone can do that. It just feels salesy.”

“Everything went really well, and the company eventually said, hey, we'd like to talk to you about doing some work for our business, and they actually eventually ended up becoming one of our largest clients over the last, you know, 15 years.”

“No one came back after firing us, even though we were right for the right reasons, and we made a ton of money.”

“We believe we're going to make more from people in the future than in the past. Sizibly more because it's like, why should we not capture part of the value that we help create?”

“One of our values is now if we have to choose its employee over client.”

“Because if you don't educate your clients that time, think about that time, talking about almost 20 years ago, 18 years ago, because that education finally has brought the clients to spending 50% of the budgets now.”

“We want to make mistakes with our own money first, not with others. Our reputation with our clients is the only thing we have.”

“You might say, I'm a long-term investor, but you're only going to be able to be as long-term as your clients allow you to be, right? If you're in a position that's offsides to kind of the market sentiment at that time, and you have in your mind that, you know,…”

“It blows my mind if I do a hundred meetings, probably one or two meetings I get where clients ask you about what's your after tax return.”

“The good news and the bad news is clients don't seem to care. They're totally happy. So we could say, okay I trained these people well, or I picked them well, But also more on a realistic term, they just want someone to help them. And as long as the person can…”

“Many managers treat the conversation with clients as if it's a practical conversation. Here's five solutions to the problem that you have. But for the client, and you know this better than I do, For the client, it's often an emotional conversation.”

“The problem with the Fediverse model is so much of the experience design has to be in the client. And if it's distributed and there's 50 clients, that doesn't work in the same way.”

“It's still quite hard to describe things with words. Designers, yeah, when they go and work, when they do work for clients, like it's one of their pet peeves because clients are like, they don't like it, but they can't explain why.”

“And the other issue was that the majority of our clients, they would end up dropping off on this onboarding period.”

“It's very difficult to be a nomadic lawyer because your clients want and often need to see you in person, right? Like you have to be there to sign documents, to witness documents, to have Like frankly, very important conversations.”

“In email or the calendaring, you can't actually change the primitives. All you can do is change the client. Whereas, but the client can't do change very much because the primitives are still the same.”

“Our clients are consuming those one month or those annualized credits in a period of three or four months. So they're already re-upping their contracts.”

“We charge a flat zero percent fee to the talent side, so talent can come in, set their market rate, and earn a hundred percent of that rate, and then a flat 10% fee to the clients.”

“And our clients pay annual licenses based on either the amount of video footage they create or on the based on the amount of users.”

“And usually our clients commit to a certain volume of production, so it could be that they pay on an annual basis anywhere from 50 grand, but it can go up to close to a million.”

“We have 450 plus clients right now.”

“To be honest, most clients, Aren't informed enough to understand the true scope of the project.”

“People tend to develop bad habits when things are going well, in terms of separating interests with clients, not when things are going badly”

“You actually invite the client in and you pretend that you arrived at this insight or flash of imagination through the deployment of sequential logical thought. And of course the whole thing is a complete misrepresentation of what happened. What you did is you…”

“If you're in a business where you have to hurt your clients in order to make money, you're in the wrong business.”

“My retirement money, my real money is all in the models that we manage for clients. So I eat my own cooking and everyone at the firm, by the way, all of our, for one K contributions go right into the same models our clients own.”

“I mean, we had one client where we were definitely generating about quarter, quarter billion dollars a year in revenue for them.”