clients
5 statements across 4 episodes · 0 bullish · 1 bearish · 4 people on the record · first statement May 9, 2017 by Josh Brown · across every show →
Everything said about clients, oldest first
May 9, 2017
May 9, 2017 negative
Jun 26, 2017 neutral
Jul 1, 2024 neutral
Duhigg: Managers often misdiagnose emotional client conversations as purely practical
“Many managers treat the conversation with clients as if it's a practical conversation. Here's five solutions to the problem that you have. But for the client, and you know this better than I do, For the client, it's often an emotional conversation.”