Zapier

42 statements across 22 episodes · 25 bullish · 4 bearish · 18 people on the record · first statement Aug 19, 2016 by Julie Fredrickson · said 289 times in 138 episodes since 2016 · across every show →

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brought up most by Nathan Latka (153), Wade Foster (31), Andrew Warner (6), Vitaly Pecherskiy (4), Tommy Gibbons (4), Richard Miles (4), Panos Shozos (4), John Rush (4)

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2020 57 mentions in 13 episodes 4 per episode
2019 18 mentions in 10 episodes 2 per episode
2018 58 mentions in 17 episodes 3 per episode
2017 22 mentions in 10 episodes 2 per episode
2016 10 mentions in 4 episodes 3 per episode

every mention, scene by scene, with the transcript →

Everything said about Zapier, oldest first

Aug 19, 2016
Assertion Not checkable as stated
Fredrickson: Stowaway runs a real-time BI dashboard using Google Sheets and Zapier
“We have a business intelligence dashboard that's run through Google Sheets using Zapier that integrates all of our business data. So we have a real-time look at what's going on. So Stripe sales data, CRM, NPS scores, Google Apps.”
Julie Fredrickson Aug 19, 2016 ▶ 22:47 EP 391: Why Gary V Led $1.5M Round In This Cosmetics Company
May 7, 2017 positive
Opinion
Dhillon: SnapLogic is the enterprise equivalent of Zapier and IFTTT
“So yes, I would say we're the industrial version of some of these toys out there. And you know, we do a pretty good job on the industrial end of it.”
Gaurav Dhillon May 7, 2017 ▶ 11:42 652: SnapLogic Raises $136M, $70M+ ARR Helping 750 Customers ($138k ACV) Connect Data Streams with CEO Gaurav Dhillon
Jan 3, 2018
Disclosure
Foster: Zapier sends weekly new apps email to 1M+ subscribers
“So the way we do this is we have a Wednesday, every Wednesday we send out a what's new on Zapier piece. And this is something our users love getting because they love learning about new apps. It's to their advantage. They want this. And so if you have somethin…”
Wade Foster Jan 3, 2018 ▶ 17:33 893 SaaS: How Zapier Passed 60k Paid Seats and $20m in ARR
Jan 3, 2018 positive
Assertion Supported
Foster: Zapier has 60,000 paying customers
“The latest public numbers we've shared is 60,000 customers using Zapier.”
Wade Foster Jan 3, 2018 ▶ 8:01 893 SaaS: How Zapier Passed 60k Paid Seats and $20m in ARR
Jan 3, 2018 positive
Assertion Supported
Foster: Zapier operates as a 100% distributed team of 110 people
“So zap your day is about a 110 people. All across the world, we're a hundred percent distributed team, which is a bit unique.”
Wade Foster Jan 3, 2018 ▶ 5:01 893 SaaS: How Zapier Passed 60k Paid Seats and $20m in ARR
Jan 3, 2018 positive
Insight
Foster: Zapier's primary LTV driver is users triggering their first Zap
“For us, it's like setting up a zap and having it like do its first thing. Like as soon as it does that first. Yeah. Fire once. It's like, oh my God, this thing is amazing. Right. But you know, if they don't get to that point, like if they trip up along the way…”
Wade Foster Jan 3, 2018 ▶ 8:27 893 SaaS: How Zapier Passed 60k Paid Seats and $20m in ARR
Jan 3, 2018 positive
Assertion Supported
Foster: Zapier passed $20M ARR as of May 2017
“We announced in May we passed twenty million ARR.”
Wade Foster Jan 3, 2018 ▶ 23:41 893 SaaS: How Zapier Passed 60k Paid Seats and $20m in ARR
Jan 3, 2018
Assertion Not checkable as stated
Foster: Average Zapier customer pays about $20 monthly
“About 20 bucks a month.”
Wade Foster Jan 3, 2018 ▶ 3:30 893 SaaS: How Zapier Passed 60k Paid Seats and $20m in ARR
Jan 3, 2018
Disclosure
Foster: Zapier reached its massive scale using zero paid marketing
“So, today, no. We're getting ready to start experimenting with it, though.”
Wade Foster Jan 3, 2018 ▶ 20:06 893 SaaS: How Zapier Passed 60k Paid Seats and $20m in ARR
Jan 3, 2018
Assertion Supported
Foster: Zapier integrates with approximately 900 apps
“We hook into about 900 different apps and let people set up automations between them.”
Wade Foster Jan 3, 2018 ▶ 2:35 893 SaaS: How Zapier Passed 60k Paid Seats and $20m in ARR
Jan 3, 2018 positive
Assertion Supported
Foster: Zapier has over two million users on the platform
“We've got over two million users on the platform.”
Wade Foster Jan 3, 2018 ▶ 8:10 893 SaaS: How Zapier Passed 60k Paid Seats and $20m in ARR
Jan 3, 2018 positive
Assertion Supported
Foster: Zapier has grown profitably on customer revenue since 2012 $1M seed
“We did do a small round when we were first getting started, so we went through Y Combinator and then raised I mean, what today is a modest seed round, about a million dollars in September, twenty-twelve. But since then, we've grown profitably and on customer r…”
Wade Foster Jan 3, 2018 ▶ 6:32 893 SaaS: How Zapier Passed 60k Paid Seats and $20m in ARR
Jan 3, 2018 positive
Assertion Not checkable as stated
Foster: Zapier Achieves Net Negative Revenue Churn Year Over Year
“Yep. Right at it.”
Wade Foster Jan 3, 2018 ▶ 12:41 893 SaaS: How Zapier Passed 60k Paid Seats and $20m in ARR
Feb 8, 2018
Disclosure
Jitterbit's average customer pays approximately $50K annually
“I would say the average is in the 50,000 per year range, which is why we're not similar to a Zapier, but similar to a Mule.”
George Gallegos Feb 8, 2018 ▶ 3:35 929 MuleSoft 2.0? Passes $40m in ARR Integration Platform as a Service
Apr 11, 2018 positive
Assertion Supported
Latka: Zapier has 60,000 customers and over $1.2M in MRR
“60,000 customers doing 1.2 million bucks a month, much higher actually, but yeah. That's where they are now.”
Nathan Latka Apr 11, 2018 ▶ 23:03 991 He's Built 400+ Chatbots Making $800k in The Process
Jun 26, 2018 negative
Opinion
Hexton: Zapier and MailChimp combinations are too fragile for mid-market companies
“We're built from the ground up to sit on top of that, like, raw, rich event stream that segment sends. So you're not really It's just less cobbled together, and if you're a serious mid-market plus company you know, you want robustness, you want to be able to s…”
Chris Hexton Jun 26, 2018 ▶ 6:34 1067 Vero CEO: "We're API Driven Email Marketing" with $150k+ in MRR
Jun 28, 2018 positive
Opinion
Elastic.io Targets Professional Integrations Compared to Zapier's Simpler Use Cases
“The Zapier is what's called integration software as a service. So they are more focused on predefined ready to use simple scenarios where integration platform as a service, we are working with a more comprehensive use cases, high value use cases, which is in t…”
Renat Zubairov Jun 28, 2018 ▶ 1:41 1069 Elastic CEO: We're A More Professional Zapier
Jul 23, 2018 negative
Opinion
Reale: iPaaS tools like Zapier struggle with human approval workflows
“Those kinds of companies won't do very well with the approval and rejection part of a workflow.”
Brian Reale Jul 23, 2018 ▶ 3:18 1094 How he bought 15 people off cap table, hit $9m in ARR in workflow space
May 1, 2020 neutral
Opinion
Elastic.io positions itself between Zapier and MuleSoft on enterprise complexity
“It's somewhere between Zapier and MuleSoft, I would say. So we are more complicated, more flexible than Zapier but let's say less comprehensive or let's say less broadly spread across the different industries than MuleSoft and less enterprises than MuleSoft.”
Renat Zubairov May 1, 2020 ▶ 1:06 1742 How Elastic.io Sold, Got Earnout and Hit $6m ARR in PaaS Space
May 2, 2020 positive
Assertion Supported
Foster: Zapier passed $50 million in ARR
“We passed fifty million.”
Wade Foster May 2, 2020 ▶ 1:46 1743 Zapier Hits 100k Customers, $50m in ARR, Eye on Doubling YoY with New Partnerships
May 2, 2020 positive
Assertion Supported
Foster: Eight of Zapier's First Ten Employees Remain at the Company
“You know, of our first 10 employees, eight are still here.”
Wade Foster May 2, 2020 ▶ 11:05 1743 Zapier Hits 100k Customers, $50m in ARR, Eye on Doubling YoY with New Partnerships
May 2, 2020 positive
Assertion Not checkable as stated
Foster: Zapier's monthly logo churn remains sub-5%
“Yeah, that's right. More or less.”
Wade Foster May 2, 2020 ▶ 14:26 1743 Zapier Hits 100k Customers, $50m in ARR, Eye on Doubling YoY with New Partnerships
May 2, 2020 positive
Assertion Not checkable as stated
Foster: Zapier has over 100,000 paying customers
“We have over a 100,000 paying customers today.”
Wade Foster May 2, 2020 ▶ 4:47 1743 Zapier Hits 100k Customers, $50m in ARR, Eye on Doubling YoY with New Partnerships
May 2, 2020
Assertion Not checkable as stated
Foster: Zapier's average revenue per user exceeds $20 monthly
“Yeah, we've raised it quite a bit. So we're doing a little better than that, but in the ballpark.”
Wade Foster May 2, 2020 ▶ 4:05 1743 Zapier Hits 100k Customers, $50m in ARR, Eye on Doubling YoY with New Partnerships
May 2, 2020 neutral
Assertion Supported
Foster: Zapier has raised right at $1 million in capital
“Right at a million.”
Wade Foster May 2, 2020 ▶ 9:20 1743 Zapier Hits 100k Customers, $50m in ARR, Eye on Doubling YoY with New Partnerships
May 2, 2020 positive
Assertion Not checkable as stated
Foster: Zapier customers almost never churn to enterprise tools like MuleSoft
“And very rarely, I can't even think of a time when someone said, you know, I'm stopping using Zapier. I'm going to go start using something like a MuleSoft.”
Wade Foster May 2, 2020 ▶ 3:08 1743 Zapier Hits 100k Customers, $50m in ARR, Eye on Doubling YoY with New Partnerships
May 2, 2020 positive
Insight
Foster: Users do not join Zapier for internal utilities, but retain for them
“Users don't come to Zapier for these things, But they stick around for them, which are things like our filters, our formatter, our code steps, our delay steps, our scheduler, our email parser.”
Wade Foster May 2, 2020 ▶ 6:58 1743 Zapier Hits 100k Customers, $50m in ARR, Eye on Doubling YoY with New Partnerships
May 2, 2020 positive
Opinion
Foster: Y Combinator continues to add value to Zapier at scale
“We went through YC, a big stakeholder for us, one of the larger stakeholders for us, and they continue to just provide a lot of useful value, even at the stage that we're at.”
Wade Foster May 2, 2020 ▶ 9:38 1743 Zapier Hits 100k Customers, $50m in ARR, Eye on Doubling YoY with New Partnerships
May 2, 2020 positive
Disclosure
Foster: Zapier has kept early investors on its cap table
“No, they're still on the cap table.”
Wade Foster May 2, 2020 ▶ 9:26 1743 Zapier Hits 100k Customers, $50m in ARR, Eye on Doubling YoY with New Partnerships
May 2, 2020 positive
Assertion Not checkable as stated
Foster: Zapier has broad Fortune 500 usage through bottoms-up adoption
“We do have customers across a Fortune 500 broadly, so we have lots of enterprise usage, but it's very much a bottom-up, bottoms-up product-driven sale.”
Wade Foster May 2, 2020 ▶ 2:14 1743 Zapier Hits 100k Customers, $50m in ARR, Eye on Doubling YoY with New Partnerships
Nov 28, 2020 positive
Disclosure
Hager: Clutch partners with backend platforms like Shopify for ecosystem distribution
“So instead of doing what Webflow and Wix and Squarespace did, where they give you both a front end to backend and then pit themselves against WordPress and Drupal and Shopify, We reached out to the Shopify's, the Drupal's, the WordPress's, the Contentful's of …”
Matthew Hager Nov 28, 2020 ▶ 12:05 Front End As a Service, I Predict They'll Be $100m Within 3 Years
Dec 27, 2020 bullish
What-if
Le Cunff: Ness Labs could not exist today without Zapier
“I think Zapier is probably the glue for everything, and I would not be able to have the platform I have today if I didn't have it.”
Anne-Laure Le Cunff Dec 27, 2020 ▶ 4:14 NessLabs Hits 1,500 Members Paying $75k, Software Next?
Sep 18, 2021 neutral
Opinion
Cindrić: Zapier and MuleSoft target no-code solutions over developer APIs
“The services you mentioned are more geared towards no-code solutions rather than actual developer created APIs.”
Vedran Cindrić Sep 18, 2021 ▶ 2:17 They Shut Down $3m Agency to Launch API SaaS tool, Hit 200 Customers
Dec 27, 2021 positive
Assertion Contradicted
Schneider: Salto syncs SaaS configurations, whereas Zapier just moves data
“If you think about Zapier that you just mentioned, they are connecting more the data at Move. We are connecting the configuration of all those tools, and we are synchronizing the configuration. So if you think about this, there are three parts here. There is t…”
Benny Schneider Dec 27, 2021 ▶ 19:16 $70m Raised with just $10k in MRR? Can this Devops for SalesOps tool Grow Into Lofty Valuation?
Mar 18, 2022 bullish
Assertion Supported
Zapier-owned MakerPad uses Disco to power its entire learning community
“Really big now organizations are using us, like MakerPad, which is the largest no-code school. It's owned by Zapier. We are the OS for their entire learning community”
Candice Faktor Mar 18, 2022 ▶ 4:32 Disco Helps Hundreds of Customers Facilitate Live Learning, Can They Beat Hopin?
Apr 2, 2022 positive
Assertion Not publicly verifiable
Weiss: Open-source OPAL is used in production at Tesla, Zapier, and Accenture
“And while Opal is a very young project, it's not even a year old. It's already being used in production in amazing companies like Tesla, Zapier, Accenture, and others.”
Or Weiss Apr 2, 2022 ▶ 11:25 Full Stack Permissions as a Service Launches, $6m in Fresh Capital to Buy Time
Sep 9, 2022
Disclosure
Closem relies on Zapier and third-party tools for most software integrations
“That's via Zapier. Connect to Zapier. Yeah, or Connectly, or ConnectZit, or Pavly. So there's a whole bunch of folks who have been building integrations for our product and, you know, you can hook it up to anything.”
Richard Miles Sep 9, 2022 ▶ 15:11 $30k in MRR but wouldn't sell for $750k, would you?
Sep 30, 2022 neutral
Insight
Boscovic: Most SaaS innovation addresses legacy systems relying on CSVs
“There's no cute API that you can connect to. To get your data automatically synchronizing via Zapier in when you're coming from a system that was built 20, 30 years ago. And that's where the majority of SaaS innovation is happening, right? We're solving these …”
David Boscovic Sep 30, 2022 ▶ 2:53 How Flatfile Built $100m+ WarChest to Create Data Onboarding Category, Hit $6m ARR
Oct 4, 2022 negative
Opinion
Latka: Zapier is a basic 'kitty toy' for workflow automation
“Zapier is like, you know, the kitty toy that anybody can use, but people want a lot of custom stuff built on top of it.”
Nathan Latka Oct 4, 2022 ▶ 2:34 How Biami Used OpenSource As Top of Funnel to Break $1.2m ARR
Nov 7, 2022 positive
Assertion Not checkable as stated
Doherty: Automated follow-up emails recover 15% of unbooked Credo leads
“But we send them this email 10 minutes after, automatically, if they haven't converted, this stays about 15%. Of leads. About 50% of people that did not schedule. About 60% do, and then there's another 40%, and we save 15% of that 40%.”
John Doherty Nov 7, 2022 ▶ 17:55 How I Generated $250M In Leads As A One Person Marketing Team
Feb 17, 2023 negative
Insight
Latka: Founders should never charge for features driving viral growth
“You don't want to charge for what's driving your viral coefficient. It's why Zapier doesn't charge by number, like they charge by number of zaps. For a reason, not by number of things you've connected.”
Nathan Latka Feb 17, 2023 ▶ 13:45 $1m Raised, 800 Users, Here's how he's launching pricing
Aug 21, 2023 neutral
Assertion Supported
Shipyard processes terabyte-scale bulk data whereas Zapier focuses on row-level triggers
“Zapier and other tools, they focus a lot on if this and that logic. They do things that are very specific for one row and reacting to it. For us, it's more about bulk data processing. So being able to handle gigabytes to terabytes of data and process and move …”
Blake Burch Aug 21, 2023 ▶ 2:31 How He hit $12k monthly revenue building the Zapier for Data
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