Opinion
Zubarov: Customer success platform Totango is an old, clunky system
“Tatango is rather old system. You know, it's a bit clunky. You know, it's developed like Melbourne 10 years ago.”
Insight
Zubarov: SaaS customer health scores are biased and rely on gut feeling
“The problem with Hellscore is like, it's very much biased, right? In the sense that when you build it, you just build it on top of your gut feeling and very few people can definitely validate it and you need some data science expertise to validate it.”
Insight
Zubarov: Standalone customer success platforms are merging into unified RevOps
“What we see is there's definitely a merge between this customer success management system as a separate system, like a separate silo and the revenue stack in general. So we see many companies, once they advance in the development, they establish a revenue func…”
Insight
Zubarov: Use consulting to find paid problems before building software
“I think this is also a very good path, because first of all, we learn real problems, you know, where people pay real money, and then we replace our services with software as we build software along the way.”
Assertion Supported
Zubarov: Udemy legally prohibits course creators from directly marketing to students
“We are not actually legally allowed to approach these people who are buying, of course, and legally in Udemy.”
Opinion
Elastic.io Targets Professional Integrations Compared to Zapier's Simpler Use Cases
“The Zapier is what's called integration software as a service. So they are more focused on predefined ready to use simple scenarios where integration platform as a service, we are working with a more comprehensive use cases, high value use cases, which is in t…”
Disclosure
Publicly Traded mVISE AG Acquired a 75.1% Stake in Elastic.io
“So we, as of March as of March this year, we are part of a larger organization, which is MBIS AG. This is a publicly traded company here in Germany. Although it's a really publicly traded company, which like also grows on the similar pace as we grow, like over…”
Assertion Not checkable as stated
Zubarov: RevOS.ai generated €200,000 in 2023 with six paying customers
“Right now we have I think total around about six paying customers. We did this year on about 200,000 euro.”
Assertion Not checkable as stated
Zubarov: RevOS.ai has reached approximately €30,000 in annual recurring revenue
“I think we are currently ARR on about 30 K. So out of 200 K we did this year, 30 K is, is the current.”
Opinion
Elastic.io positions itself between Zapier and MuleSoft on enterprise complexity
“It's somewhere between Zapier and MuleSoft, I would say. So we are more complicated, more flexible than Zapier but let's say less comprehensive or let's say less broadly spread across the different industries than MuleSoft and less enterprises than MuleSoft.”
Assertion Supported
Elastic.io was operating at a $1M run rate when acquired
“So we were running on roundabout one million run rate at the time.”
Assertion Not publicly verifiable
Elastic.io generated €2.3M in revenue and €900K EBT in 2018
“We actually, so the last year numbers are not published yet, they are kind of going out rather soon, but the 2018 numbers, we did almost I think we did around about 2.3 million euro revenue and almost 900,000 EBT.”
Assertion Not checkable as stated
Elastic.io sees higher churn on direct accounts compared to OEM partners
“What we definitely see is that churn on direct accounts is higher than churn of OEMs.”
Assertion Contradicted
Renat Zubarov estimates parent company m-wise AG's valuation at €15M to €16M
“I think the valuation of M-Vice right now, including Elastic.io, is around about, if I could guess, like, okay, it's not, second of April today, maybe like, I don't know, 15, sixteen million euro?”
Disclosure
Elastic.io raised less than €2M in venture funding before its acquisition
“It's less than two million in the euro.”
Assertion Not checkable as stated
Zubairov: Elastic.io Average Contract Exceeds $10K ARR
“So we are on like 10 K plus ARR for an average contract.”
Assertion Not checkable as stated
Majority of Elastic.io Customers Come From White-Label and OEM Partnerships
“We're still a lot of direct and indirect customers, you know, so it's not, majority of our customers, it's to be honest, indirect customers. As we are pretty much focused now on white-labeled and OEM partnerships.”
Assertion Not checkable as stated
Elastic.io grew 700% in 2016 and 100% in 2017
“I mean the groove and we grew from January, 17 to January to December, 17, around about a hundred percent and January. 16 to December, 16, around about 700%.”
Assertion Not checkable as stated
Elastic.io experiences roughly 5% annual churn driven by org changes
“Well, it's maybe five percent a year. And actually the churn is, we see the churn due to the changes in the organizational structure, but very, very little ones. There's no churn due to the product replacements.”
Disclosure
Zubarov: Elastic.io founders retained zero equity after the acquisition
“No, no. We were completely out. Me and my co-founder, Igor, we were completely out.”
Assertion Not checkable as stated
Zubarov: RevOS's customer health scoring template surpassed 1,000 downloads
“Oh, I don't, actually, I don't have an exact number, but there's definitely above 1000.”
Disclosure
Zubarov: RevOS earned thousands pre-selling a Udemy course for leads
“We actually did like a interesting pre-sell to that. I think we earned maybe some few thousand dollars of revenue with pre-sell this course.”
Disclosure
Zubarov: RevOS.ai is completely bootstrapped and self-funded
“We're completely bootstrapped. Actually, it's all funded by my own money.”
Disclosure
Elastic.io Bootstrapped For Its First Year Using German Social Support
“We bootstrapped actually you know, in Germany, we have a very good social system and we basically survived from our savings and this social support for a year.”
