Zubarov: SaaS customer health scores are biased and rely on gut feeling
Renat Zubairov · How To Make $30,000 Instantly off a Viral Linkedin Post · Jan 4, 2024 · at 13:23
Renat Zubarov, founder of RevOS.ai, discusses the difficulty SaaS companies face when building accurate and scientifically validated customer health scoring models.
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“The problem with Hellscore is like, it's very much biased, right? In the sense that when you build it, you just build it on top of your gut feeling and very few people can definitely validate it and you need some data science expertise to validate it.”
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