PR Agencies Fail Startups Unless An Internal Champion Truly Believes
“I find that PR firms can be really awesome, but you have to have somebody, you have to have somebody at that firm who is your champion.
Who adores you, who believes in you, who wants to push it forward.
Otherwise it falls flat and you just, you kind of go nowh…”
Coogan: Most Retained PR Firms Fail at Managing Visual Framing
“There's still a lot of people out there that put like PR firms on retainer, but the PR people aren't sharp enough to actually execute that.”
Staus: Consulting Firms Only Capture About 5% of Created Value
“When we do this for, you know, large consulting firms or ad agencies, PR firms, whatever, you know, they are so focused on trying to show value in the kind of like the one to two quarter range that they only capture about five percent. Of the total value. They…”
Hiring a PR Firm Was Priority's Single Largest Pre-Launch Expense
“That was our single biggest expense before we launched.”
CB Insights has reached ~$100M ARR without a PR firm
“We're kind of in that hundred million ARR category, and we don't have a PR firm still”
Stebbings: 99% of PR firms are crap
“I get 50 PR firms a week in my inbox at least. They are generally crap, and I actually just 99% dislike PR firms.”
Stebbings: Cheap PR agency fees equal hiring full-time junior talent
“Even if you get a cheap PR fund, they'll still be, at best, three, four grand a month, at best. You can hire a 23, 24 year old who's hungry as hell, chasing journalists on Twitter DM, 24 hours a day for the same amount.”
Markovics: Remote work made media outreach harder as editors ignore saturated inboxes
“And I think post COVID, especially in the media relations space, it's been tough to get back into the swing of how it used to be. And remembering that editors are at home, you know, they're not at their desks. They're getting all sorts of packages from PR firm…”
Founders should not believe the fabricated origin stories their PR firms invent
“When you found a company, you hire a PR firm, they sit down with you and like, all right, like let's make an origin story. Where were you when you thought of this? Was there a napkin? Did you go to a garage? Whose garage was it? You know, and they weave this b…”
PR firms cannot kill legitimate negative stories, but can negotiate context
“You don't kill a real story when it's bad, and it's real. But what you can do is add context around it, neutralize it, negotiate with a reporter.”
Milosevic: An effective PR firm requires more founder time, not less
“The reality is just because you're hiring a PR firm or consultant doesn't mean that it's going to be less time. If you have a good PR firm, a good consultant, it should be more of your time.”
Mañalac: Seed and Series A startups generally cannot afford PR firm retainers
“PR firms are way too expensive. Typically you have to keep them on a monthly retainer, and, you know, most companies, even through Seed, Series A, they don't have the budget for that.”
Mañalac: Do not hire PR help until inbound exceeds founder capacity
“You shouldn't bother thinking about hiring a firm or someone in-house until you have more funding and so much inbound that the founders can't deal with it themselves.”
Altman: Founders should never outsource core messaging to PR firms
“Never outsource this to your head of marketing or PR firm. You, founders have to figure out what the message of the company is going to be. And once you set that, it kind of sticks. Very hard to change this once the press decides how they're going to talk abou…”
Altman: Best PR hack is skipping agencies to directly contact 3-4 journalists
“I think the biggest PR hack you can do is to not hire a PR firm. Just pick three or four journalists that you develop really close relationships with, that like you, that understand you, that you get. And then you contact them yourself. They will cover every s…”
Mendelson: Foundry Group Does Not Employ PR or Marketing Staff
“We don't have a PR firm. We don't have a marketing person. Our marketing is every once in a while we lose our brains and put up a music video or write a book.”