CAC payback period

25 statements across 23 episodes · 11 bullish · 1 bearish · 22 people on the record · first statement Sep 26, 2016 by Gavin Zuchlinski · across every show →

Everything said about CAC payback period, oldest first

Sep 26, 2016 neutral
Insight
Zuchlinski targets a one-month CAC payback period for marketing channels
“I, when I'm looking at a channel, if it's successful, I like to earn it back within a month.”
Gavin Zuchlinski Sep 26, 2016 ▶ 19:18 EP 429: SaaS w/ 16,000 Customers, 2007 Launched to Help Schedule, with CEO Gavin Zuchlinski
Dec 12, 2016 positive
Assertion Not checkable as stated
Klipfolio sees an 8-to-10 month CAC payback and 4:1 LTV-to-CAC ratio
“And if I take a look at my cap payback period, which is about eight to 10 months, or if I take a look at my LTV to cap ratio, like the lifetime value to cap, Ratio. It's healthy as well. It's about a four.”
Allan Wille Dec 12, 2016 ▶ 15:07 EP 506: Klipfolio $7.9M Raised, 7000 Customers for Smarter Business Dashboards with CEO Allan Wille
May 29, 2017 neutral
Assertion Not checkable as stated
Sayar: Sumo Logic CAC payback period is between one and two years
“It's somewhere between that one and two year mark. I'll tell you that.”
Ramin Sayar May 29, 2017 ▶ 24:09 674: Sumo Logic Passes 1300 Customers, $140M+ Raised, Flirting W/ $100M ARR with CEO Ramin Sayar
Jul 4, 2017 positive
Assertion Not checkable as stated
Wille: Klipfolio maintains a $700 to $800 customer acquisition cost
“So CAC is still around 700 dollars, 700 or 800 dollars. So we're still running very, very efficiently. So LW to CAC is still relatively healthy, although that's come down a little bit as well as we spend more on advertising. Sure. And then our CAC payback peri…”
Allan Wille Jul 4, 2017 ▶ 15:57 710: How This SaaS Company is Using $20 Million to Scale
Feb 25, 2018
Disclosure
Fukuyama: Fond targets a 12 to 24 month CAC payback period
“We're just trying to stay within like 12 to 24 months range.”
Taro Fukuyama Feb 25, 2018 ▶ 14:28 946 He Changed Ideas 7 Times at Y Combinator, Now 500,000 Employees More Engaged Because of Him
May 17, 2018
Disclosure
Huddleston: TrendKite targets an eight-month CAC payback on gross profit
“Eight months on a gross profit basis.”
Eric Huddleston May 17, 2018 ▶ 9:28 1027 Finally a $10m+ PR Company Focused on Analytics!
Jun 8, 2018 bullish
Assertion Not checkable as stated
Campbell: ProfitWell recovers customer acquisition cost in one to two months
“Yeah, we basically get one to two months recovery. I mean, there are definitely customers that we don't get that because they're paying us 50 bucks, and they're on the low end, and they're a little bit more touchless. Sure. But for, like, the target customer w…”
Patrick Campbell Jun 8, 2018 ▶ 10:15 1049 We're Bootstrapped And Doubling Revenue YoY, Past $8m ARR
Jun 28, 2018 neutral
Assertion Not checkable as stated
Elastic.io estimates CAC payback period between 6 and 12 months
“I believe it's somewhere, somewhere between six and 12 months.”
Renat Zubairov Jun 28, 2018 ▶ 13:43 1069 Elastic CEO: We're A More Professional Zapier
Jul 23, 2018
Disclosure
ProcessMaker targets under 12-month CAC payback period
“We actually optimize it for that, that first year. And meaning, you know, when we sell the when we sell it, we'd like to see payback pretty immediately. So I would say even, even less than that.”
Brian Reale Jul 23, 2018 ▶ 13:40 1094 How he bought 15 people off cap table, hit $9m in ARR in workflow space
Dec 7, 2018 neutral
Assertion Not checkable as stated
Encompass has a 15 to 20-month CAC payback period
“Well, I guess we're looking to try and drive that number down at customer acquisition costs so that we recruit their value in the first four months. And we're still well, we're all over 15 to 20 months at this point.”
Wayne Johnson Dec 7, 2018 ▶ 11:31 1231 How He Launched Channel Partnership on Day 1 After Losing Millions
Apr 1, 2019
Disclosure
Ironside: CommercialTribe targets a CAC payback period under 12 months
“Yeah, we try and keep it within the, you know, if we can beat the 12 month mark, that's what we're targeting at.”
Paul Ironside Apr 1, 2019 ▶ 15:03 1346 How CommercialTribe Broke 125% Net Revenue Retention Annually
Apr 18, 2019 positive
Disclosure
Test.io Achieves an Elite Three-to-Four-Month CAC Payback Period
“Three to four months.”
Philip Soffer Apr 18, 2019 ▶ 15:30 1363 Test IO CEO: We'll Pass $10m in ARR Soon
Apr 22, 2019 positive
Disclosure
CloudBeds Achieves an Average Global CAC Payback Period of Ten Months
“So if you took an average across our entire geos, it's more like 10 months, but it's a, that's a good figure.”
Adam Harris Apr 22, 2019 ▶ 11:58 1367 CloudBeds Passes $10m in ARR, Launches AirBnB Partnership
May 2, 2019 positive
Assertion Not checkable as stated
Conveyor's CAC payback period is under one month
“Would you say it's like less than a month? Yeah, for sure.”
Steven Rhyne May 2, 2019 ▶ 12:44 1377 Moving To Enterprise Reduced Revenue Churn by 50% in Under 12 Months
May 20, 2019
Disclosure
Patel: Kahuna targets CAC payback period under one year
“Definitely less than a year. You know, definitely less than a year.”
Samir Patel May 20, 2019 ▶ 13:23 1395 Kahuna Helps Marketplaces Keep Buyers and Sellers Engaged, Way more than $3m in ARR
Sep 20, 2019 positive
Assertion Not checkable as stated
Chris Hall: Bynder's CAC Payback Period Is Under 12 Months
“We're trying to trend towards 12 and we're actually under 12 right now”
Chris Hall Sep 20, 2019 ▶ 12:41 1518 Bynder Hits $48m ARR, Another Acquisition On The Way?
Oct 6, 2019 positive
Assertion Not checkable as stated
Boomerang Commerce Customer Acquisition Cost Pays Back Within Roughly One Year
“Roughly our cost of customer acquisition is right around say it's paying back within a year, and we expect that to be better.”
Guru Hariharan Oct 6, 2019 ▶ 17:21 1534 With $10m in ARR, He Left Amazon to Help F100 Brands Sell More on Amazon
May 31, 2020 positive
Assertion Not checkable as stated
Living Security achieves a six-month CAC payback on a $24,000 ACV
“So we're at about a 50% year paybacks around a six month payback period. So just around that 10 ish thousand.”
Ashley Rose May 31, 2020 ▶ 13:50 LivingSecurity.com: Guess What Multiple They're Raising $5m Series A At
Jun 30, 2020
Assertion Not checkable as stated
Animoto operates with a 24-month customer acquisition cost payback period
“We kind of use a 24 month payback period.”
Jason Hsiao Jun 30, 2020 ▶ 14:43 Video Platform Animoto up 20% YoY with $30m in Revenue, Will Canva Acquire For $300m?
Mar 27, 2021 positive
Assertion Not checkable as stated
Yampolsky: SecurityScorecard's CAC payback period is under one year
“We're under a year.”
Alex Yampolskiy Mar 27, 2021 ▶ 8:51 Worth $2.6b Today, What About 36 Months Ago?
Sep 30, 2022 neutral
Assertion Not checkable as stated
Boscovic: Flatfile's CAC payback period is between one and two years
“Almost, almost always. Again, it fluctuates quarter over quarter, month over month, but we're almost always.”
David Boscovic Sep 30, 2022 ▶ 25:08 How Flatfile Built $100m+ WarChest to Create Data Onboarding Category, Hit $6m ARR
Jun 19, 2023 neutral
Assertion Supported
Median CAC payback for $100k+ ACV SaaS is 22 months
“Because if you're at the hundred K or greater, CAC payback period, 22 months at median.”
Ray Rike Jun 19, 2023 ▶ 7:35 Top 5 SaaS Performance & Revenue Efficiency Metrics that Matter in 2023
Jun 19, 2023 positive
Insight
Rike: CAC Payback Must Always Be Gross Margin-Adjusted
“Payback period should always be a gross margin adjusted calculation.”
Ray Rike Jun 19, 2023 ▶ 6:22 Top 5 SaaS Performance & Revenue Efficiency Metrics that Matter in 2023
Jun 19, 2023 neutral
Insight
Rike: CAC Payback Correlates With ACV Rather Than Total ARR
“Whether you're a five million dollar ARR, SAS company, or 20, that has a lot less correlation to CAC payback period. Than the size of your average annual contract value.”
Ray Rike Jun 19, 2023 ▶ 6:50 Top 5 SaaS Performance & Revenue Efficiency Metrics that Matter in 2023
Jun 22, 2023 negative
Opinion
Codrington: Most SaaS startups overspend on CAC with paybacks over 12 months
“I think where most companies are then overspending is on the customer acquisition side of things. Until they can get that, you know, you think about the customer acquisition payback period, I think for a lot of companies, it's sort of north of 12 months.”
Rory Codrington Jun 22, 2023 ▶ 9:41 How we pivoted our customer experience map to hit 80% Gross Margin
Made with StarZero

Turn any episode into a week of clips.

This entire site, over 2,600 episodes transcribed, diarized, checked and made playable, runs on the StarZero media pipeline. Drop in your own episode and the podcast clipper finds the moments worth sharing, cuts them, captions them, and reframes them for every feed.