SaaS Product

“I mean, look, I think that SaaS products can offer their own agents, and they can offer their own AI and copilots and all that, but I think the reality is, Is that most of the action with agents is going to happen outside those products and simply want to inte…”

“We give them three options, and you can see everywhere you go from SaaS products to real products, People always give you three options, and 80% of the time they pick the one in the middle.”

“We have 10,000 people hitting our SaaS system today, and we've got it all working, and it's all great, but now we're gonna have 10,000 new people, which are the agents for each of those 10,000 employees, and they're actually hitting it 500 times as much. Okay,…”

“Like, you know, the challenge here for a lot of marketers using these tools is that they're switching between like, you know, 10 different things. Like their tabs open on their browser. Like, you know, they've got ChatGPT, they've got Claude, they've got maybe…”

“We saved over half a million dollars of SaaS products we were going to buy because our go-to-market team has now built apps instead of buying them.”

“If you have a product that people use. Once a week, once a month, once a quarter, it's dangerous. It's much easier to rip out.”

“And we're charging for this SaaS product right now 99 dollars a month.”

“Realistically, there are different gradients of complexity with products, and not all customer success approaches work for each of them. And so you can be naive if you're going to build a really complicated slash powerful product and think that, ah, everyone's…”

“So one trick we did that really helped us get going in some of the first markets was actually to go to the market with the SaaS product and then convert it into a marketplace afterwards.”

“I think, like, for technology, SaaS products, a really good place to sell to is in that middle market space, and going after that, and getting to product market fit, you get more cycles, more at-bats.”

“And I think one of them is teaching what you actually know. You probably have a background, whether you've been studying something, you've been, I don't know, it could be a sport background, could be employee backgrounds, having a course, a book. I think it's …”

“I think any product that charges some amount of recurring revenue that's 20, 30 bucks per person or user would massively increase adoption training someone.”

“I think if you have humans in a renewal, you're you have failed your customers. You have failed your customers. If you need sales or success or account, it doesn't mean that the margin, you don't need help. I'm not saying you don't need to parachute in on 10% …”

“If you actually find one or two design partners and you just build for them, they will love you way more than the best in class SaaS product that's already in the market.”

“Realistically, products sell based on revenue, traction, and growth. And until you have that, you kind of have nothing.”

“I have yet to see a multi-million dollar, like an ambitious SaaS product that wants to grow quickly follow this model.”

“I think the biggest killer or roadblock trying to have an agency launch products is they never get the focus that you need. You always get distracted running your agency because that's what pays the bills.”

“It really doesn't matter if you're providing a lot of value if you increase your prices in even 20%.”

“I'd rather have an expert in my product that's a decent closer than an amazing closer that doesn't understand the product. They won't close anything until your brand is just mega.”

“There is an interesting trend going on and Slack and Zoom et cetera, part of that trend where there is a increasing movement of a consumer DNA into SAS products where the cycles are becoming shorter. There's more iterative product development. More integration…”

“If you have a SaaS product, you need to really keep growing your dev team. That's where the money's going to come from.”

“So don't focus in on engagement and usage because in all honesty, some of the very best products I've seen actually have very low engagement because you simply do a sign up for them and they simply just start working. And if they have great business benefits a…”