Restaurant Industry

topic on 11 shows · 29 statements across 23 episodes

the Pitch Cheeky Pint the Knowledge Project My First Million the Official SaaStr Podcast the Startup Ideas Podcast WTF is with Nikhil Kamath Capital Allocators the Green Blueprint How I Built This 20VC

29 statements about Restaurant Industry, every show

Stephen Starr: A restaurant can fall apart if one dishwasher leaves
“One guy could decide, that's it, I'm leaving, and the whole restaurant falls apart that night.”
Stephen Starr Jun 22, 2026 ▶ 1:01:18 STARR Restaurants: Stephen Starr. How a Non-Foodie Built Thriving Restaurants on Gut Instinct
Starr: 20-25% Restaurant Profit Margins Are No Longer Possible Today
“You know, the same guy that was able to build a restaurant and open it for 90,000 dollars was able to make a 20 or 25% profit. Today, not possible. Today, between the rent, labor cost, this cost, that cost, that regulation, this thing, that thing, whatever thi…”
Stephen Starr Jun 22, 2026 ▶ 55:14 STARR Restaurants: Stephen Starr. How a Non-Foodie Built Thriving Restaurants on Gut Instinct
HOW I BUILT THIS Prediction Not checkable as stated
Starr: Further tipped minimum wage hikes will make restaurant survival impossible
“I think at a certain point, especially with tipped employees, I don't know if it should keep going up, because, I mean, it's going to be impossible for restaurants to really keep, to stay in business.”
Stephen Starr Jun 22, 2026 ▶ 1:08:36 STARR Restaurants: Stephen Starr. How a Non-Foodie Built Thriving Restaurants on Gut Instinct
STARTUP IDEAS Prediction Not checkable as stated
Wilkinson: Software Will Face Extreme Pricing Pressure Like Restaurants
“I think pricing pressure is just gonna go crazy because it's like the restaurant industry. Like, you know, restaurants are not a bad business. They're bad because there's too much competition.”
Andrew Wilkinson May 4, 2026 ▶ 25:11 AI Agents run my business and life (Andrew Wilkinson)
CHEEKY PINT Assertion Not checkable as stated
Tony Xu: Restaurant permitting has gotten largely worse on average across the US
“I think in general, kind of similar to building things, they've gotten largely worse on average, right?”
Tony Xu Apr 21, 2026 ▶ 22:07 The economics and trends of the restaurant industry, with Tony Xu of DoorDash
The restaurant industry is a winner-take-all market for scaled players.
“My industry is an industry of winner-take-all. Think McDonald's and Burger King. Think Panera and Corner Bakery, Chipotle and Qdoba. All of the value creation tends to happen for those that are building something of large scale.”
Ron Shaich Nov 11, 2025 ▶ 44:18 Panera Founder Ron Shaich
WTF Insight
Khosrowshahi: The middle ground of the restaurant industry will struggle
“And so I think the, those two, the utility and the romance are going to be separable and you as a restauranteur have to understand where you want to be, because I think the middle is going to be a difficult place to live.”
Dara Khosrowshahi Aug 24, 2025 ▶ 1:17:11 From Iran to Uber CEO | Nikhil Kamath x Dara Khosrowshahi | People by WTF | Ep. 14 · Nikhil Kamath
THE PITCH Assertion Contradicted
Muccio: Restaurant worker tenure averages under two months
“Like, most jobs, most positions, the average is less than two months that people stick around.”
Josh Muccio Mar 3, 2025 ▶ 20:21 #76 Pitchline Bonanza
THE PITCH Assertion Not checkable as stated
Restaurants use static pricing because offline menus limit price changes
“They've never had the opportunity to really change prices like some of these other industries because transactions happen in an offline environment.”
Ben Walters Mar 3, 2025 ▶ 2:40 #62 Pivot or Die
KNOWLEDGE PROJECT Assertion Not checkable as stated
Wade: The Restaurant Industry Is Facing a Historic Staffing and Profit Reckoning
“This is honestly one of the hardest times that I've seen in the restaurant industry in all the years I've been in it. I think we're sort of in a moment of reckoning and change. Costs have gone up. I think people are rethinking the meaning of work and what's wo…”
Aaron Wade Sep 17, 2024 ▶ 56:47 Erin Wade: The Mac and Cheese Empire
HOW I BUILT THIS Assertion Supported
Steve Ells: Fast-food industry turnover is typically around 165%
“One of the problems is that we see extraordinarily high turnover in the industry. I think it's something like a 165% is, is typical.”
Steve Ells Nov 9, 2023 ▶ 30:05 When a robot cooks your lunch with Steve Ells of Chipotle and Kernel
SAASTR Assertion Not checkable as stated
Vassil: Top sales reps came from teaching, military, and restaurants
“Some of our best sales reps were school teachers. Or have come out of the military or have come out of the restaurant industry, not folks who have had many years selling, you know, for other businesses.”
Jonathan Vassell Nov 3, 2023 ▶ 40:19 The Proven Customer Acquisition Strategies Behind Toast's Record Breaking Growth with Toast's CRO
WTF Assertion Partly supported
Kalra: Indian Restaurant Sector Employs 10 Million, Second Only to Agriculture
“Just to put things in perspective, the restaurant industry overall is the second highest employer of human capital in India after agriculture. Ten million people directly employed.”
Zorawar Kalra Oct 28, 2023 ▶ 40:57 Ep# 12 | WTF is The Restaurant Game? Nikhil w/ Pooja Dhingra, Zorawar Kalra & Riyaaz Amlani · Nikhil Kamath
WTF Prediction Open · timeframe Apr 2027
Kalra: Indian Restaurant Sector Grows 21% Annually, Doubling Every 3.5 Years
“Compounded annually, we're growing around 21%, which means every three and a half odd years, you're doubling in size. So the number of people employed will double in size.”
Zorawar Kalra Oct 28, 2023 ▶ 41:15 Ep# 12 | WTF is The Restaurant Game? Nikhil w/ Pooja Dhingra, Zorawar Kalra & Riyaaz Amlani · Nikhil Kamath
WTF Insight
Kalra: Restaurant Industry Trend Cycles Are Much Shorter Than Fashion Trends
“The restaurant industry has a cycle shorter than any other industry. Every six months, food tastes change, design tastes change, entire, you know, the entire vibe around a certain, you know, area changes, entire markets change. So I think the cycles are smalle…”
Zorawar Kalra Oct 28, 2023 ▶ 2:54:06 Ep# 12 | WTF is The Restaurant Game? Nikhil w/ Pooja Dhingra, Zorawar Kalra & Riyaaz Amlani · Nikhil Kamath
MY FIRST MILLION Assertion Supported
Puri: Successful restaurants typically have net margins of around 10%
“Even when they succeed, they have like, 10% net margins typically”
Shaan Puri Oct 10, 2023 ▶ 7:51 CEO Lessons: Bulls**t Mission Statements, Firing People & Saying ‘NO' (#505)
GREEN BLUEPRINT Assertion Supported
O'Brien: New York building fossil fuel bans include commercial kitchen carve-outs
“You know, you go to New York, for example, which has all the local laws which are aimed at, you Burning of fossil fuels inside buildings over the next over the coming years. But there's a carve-out for commercial kitchens. The restaurant industry, the lobby, h…”
Miles O'Brien Apr 19, 2023 ▶ 7:34 Will America’s commercial kitchens go electric?
Singh: Restaurant software transformation is still in the 2001-era stage
“In restaurants where we play, it is incredibly early. It's not a nine, it's 2002 1001.”
Savneet Singh Nov 1, 2021 ▶ 32:53 Savneet Singh – The Operator/Investor whose Software is Feeding the World (Capital Allocators, EP.220)
20VC Prediction Not checkable as stated
Will Shu predicts dark kitchens will experience huge growth post-COVID
“Because I do think about just the restaurant industry and what's happened during COVID, and it's very clear that this part of it's going to keep growing hugely, and it's beneficial for restaurants.”
Will Shu Oct 25, 2021 ▶ 6:20 20VC: Deliveroo Founder Will Shu on The IPO This Year, The Rise of Quick Commerce and The Fierce Competition with Uber Eats
KNOWLEDGE PROJECT Prediction Held up
Danny Meyer: Restaurant prices will rise as tipped wages disappear
“And as cities, states, and now the entire country move to a higher minimum wage, and then perhaps one day, one wage for everybody, as opposed to a second-tier For tipped employees, which I believe is not gonna last forever. Can't. You're gonna start to see res…”
Danny Meyer Jul 13, 2021 ▶ 47:23 #115 Danny Meyer: Hospitality and Humanity
Puri: Restaurant Kitchens Create Much Stronger Camaraderie Than Tech Offices
“The kitchen crew, this, the bond is different than like just your normal friends or like your coworkers. Like if you go to your office today and you have a coworker who sits, you know, three desks down and both of you have your headphones on and you're typing …”
Shaan Puri Jun 23, 2021 ▶ 7:06 How a $25 Million a Year Sweepstakes Business Works | My First Million #193
HOW I BUILT THIS Prediction Held up
Ku predicts ghost kitchens will capture larger restaurant industry market share
“I think ghost kitchens were already part of the industry before this happened, and I think will be a bigger part of the industry.”
Vivian Ku Mar 25, 2021 ▶ 16:45 How I Built Resilience: Vivian Ku, Restaurateur
Ku: Pandemic real estate vacancies create prime restaurant opening opportunities
“I think, sadly, there might be a lot of inventory available on the market, so it is a good time to start a place”
Vivian Ku Mar 25, 2021 ▶ 18:58 How I Built Resilience: Vivian Ku, Restaurateur
HOW I BUILT THIS Assertion Not checkable as stated
Tony Xu: The COVID-19 Restaurant Halt Was Unprecedented in Three Decades
“In the three decades I've been observing the restaurant industry, I don't think I've ever seen something like this where business effectively just halted to a stop.”
Tony Xu May 21, 2020 ▶ 2:08 How I Built Resilience: Live with Tony Xu and Marcia Kilgore
Kluger: Rising operating costs force restaurants to use non-financial customer accommodations
“We're at a point where the industry is in a position of, you know, raising costs and all these different things that are affecting us that the accommodations still need to happen, but they need to happen on a sort of non-financial side, you know?”
Dan Kluger Nov 13, 2018 ▶ 11:50 #45 Dan Kluger: Taking Time to Get It Right
KNOWLEDGE PROJECT Assertion Not checkable as stated
Kluger: The restaurant industry faces an unprecedented surge in last-minute cancellations
“We're seeing more than ever I think a huge shift in, you know, tables just not showing up, canceling five minutes before, people showing up late, and then wondering why they can't be sat.”
Dan Kluger Nov 13, 2018 ▶ 33:50 #45 Dan Kluger: Taking Time to Get It Right
HOW I BUILT THIS Assertion Supported
Only 5% of restaurant orders occurred online as of 2018
“When you look at the, our current industry, the restaurant industry, it is not yet even online. 95% of orders still happen through a phone call or an in-person visit. Only five percent occurs through an internet connection.”
Tony Xu Nov 12, 2018 ▶ 36:05 DoorDash: Tony Xu
Ells: Cheap strip mall leases and assembly lines drove unprecedented ROI
“With Chipotle, we were going into strip malls. Often in the inexpensive center units, not the more desirable end caps. This was early on. So the investment was very, very modest. And our production system or that our service format really was an assembly line.…”
Steve Ells Oct 30, 2017 ▶ 28:03 Chipotle: Steve Ells
Rivest: Tiny profit margins can bankrupt high-revenue restaurant businesses
“You need a manager to open up a restaurant because the profit margins are so, so, so tiny. If you're not constantly You know, checking your numbers constantly, constantly, constantly. You can make loads of money and, well, revenues and close down because, you …”
Veronique Rivet Jul 24, 2016 ▶ 44:16 #12 Véronique Rivest: Wine Lessons

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