restaurant industry

9 statements across 6 episodes · 4 bullish · 5 bearish · 4 people on the record · first statement Oct 30, 2017 by Steve Ells · across every show →

Everything said about restaurant industry, oldest first

Oct 30, 2017 bullish
Insight
Ells: Cheap strip mall leases and assembly lines drove unprecedented ROI
“With Chipotle, we were going into strip malls. Often in the inexpensive center units, not the more desirable end caps. This was early on. So the investment was very, very modest. And our production system or that our service format really was an assembly line.…”
Steve Ells Oct 30, 2017 ▶ 28:03 Chipotle: Steve Ells
Nov 12, 2018 bullish
Assertion Supported
Only 5% of restaurant orders occurred online as of 2018
“When you look at the, our current industry, the restaurant industry, it is not yet even online. 95% of orders still happen through a phone call or an in-person visit. Only five percent occurs through an internet connection.”
Tony Xu Nov 12, 2018 ▶ 36:05 DoorDash: Tony Xu
May 21, 2020 negative
Assertion Not checkable as stated
Tony Xu: The COVID-19 Restaurant Halt Was Unprecedented in Three Decades
“In the three decades I've been observing the restaurant industry, I don't think I've ever seen something like this where business effectively just halted to a stop.”
Tony Xu May 21, 2020 ▶ 2:08 How I Built Resilience: Live with Tony Xu and Marcia Kilgore
Mar 25, 2021 positive
Opinion
Ku: Pandemic real estate vacancies create prime restaurant opening opportunities
“I think, sadly, there might be a lot of inventory available on the market, so it is a good time to start a place”
Vivian Ku Mar 25, 2021 ▶ 18:58 How I Built Resilience: Vivian Ku, Restaurateur
Mar 25, 2021 bullish
Prediction Held up
Ku predicts ghost kitchens will capture larger restaurant industry market share
“I think ghost kitchens were already part of the industry before this happened, and I think will be a bigger part of the industry.”
Vivian Ku Mar 25, 2021 ▶ 16:45 How I Built Resilience: Vivian Ku, Restaurateur
Nov 9, 2023 negative
Assertion Supported
Steve Ells: Fast-food industry turnover is typically around 165%
“One of the problems is that we see extraordinarily high turnover in the industry. I think it's something like a 165% is, is typical.”
Steve Ells Nov 9, 2023 ▶ 30:05 When a robot cooks your lunch with Steve Ells of Chipotle and Kernel
Jun 22, 2026 negative
Insight
Stephen Starr: A restaurant can fall apart if one dishwasher leaves
“One guy could decide, that's it, I'm leaving, and the whole restaurant falls apart that night.”
Stephen Starr Jun 22, 2026 ▶ 1:01:18 STARR Restaurants: Stephen Starr. How a Non-Foodie Built Thriving Restaurants on Gut Instinct
Jun 22, 2026 negative
Prediction Not checkable as stated
Starr: Further tipped minimum wage hikes will make restaurant survival impossible
“I think at a certain point, especially with tipped employees, I don't know if it should keep going up, because, I mean, it's going to be impossible for restaurants to really keep, to stay in business.”
Stephen Starr Jun 22, 2026 ▶ 1:08:36 STARR Restaurants: Stephen Starr. How a Non-Foodie Built Thriving Restaurants on Gut Instinct
Jun 22, 2026 bearish
Opinion
Starr: 20-25% Restaurant Profit Margins Are No Longer Possible Today
“You know, the same guy that was able to build a restaurant and open it for 90,000 dollars was able to make a 20 or 25% profit. Today, not possible. Today, between the rent, labor cost, this cost, that cost, that regulation, this thing, that thing, whatever thi…”
Stephen Starr Jun 22, 2026 ▶ 55:14 STARR Restaurants: Stephen Starr. How a Non-Foodie Built Thriving Restaurants on Gut Instinct
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