Free Trial

topic on 9 shows · 19 statements across 16 episodes

the Y Combinator Startup Podcast We Live to Build Lenny's Podcast the Official SaaStr Podcast Starter Story the Startup Ideas Podcast A Product Market Fit Show Top Founders 20VC

19 statements about Free Trial, every show

20VC Disclosure
Palta Rejects Free Trials in Favor of Introductory Pricing Models
“We almost don't do free trial. We do interpricing, which is different.”
Ketty Slonimski Oct 3, 2025 ▶ 23:39 20Growth: How to Use Influencers to Scale Growth Insanely Fast | How to Optimise User Onboaring for Growth | How the Best Growth Teams Create Organic Growth and Community | Why LTV/CAC Models are BS with Ketty Slonimsky
Isenberg: Seven-day app free trials convert better than 14-day trials
“I'm actually seeing seven days to be a little more effective.”
Greg Isenberg Sep 22, 2025 ▶ 12:39 Making $100K/month with iOS apps (BREAKDOWN)
Blomfield: Free B2B trials fail when run without clear end goals
“The most common problem for these free trials is again, they're too long, maybe two or three months, and they suffer from the same low commitment problems as a design partnership. There's no target or end goal, and the customer isn't really committed to engagi…”
Tom Blomfield Aug 15, 2025 ▶ 6:52 The Sales Playbook For Founders | Startup School · Y Combinator
Bush: PLG requires onboarding and pricing design, not just free trials
“It's just a free trial. But in order to do that, oh my goodness, is it ever a lot more than that? It's like, oh, we got to figure out onboarding. We got to figure out pricing and we got to figure out, you know, a great free offer that people want. We got to Fi…”
Wes Bush Mar 27, 2025 ▶ 3:29 The secrets to mastering product-led growth. | Wes Bush, Author of the #1 Bestselling Book on Pro... · PMF Show
STARTER STORY Assertion Not checkable as stated
Fricks: Free trials and 40% annual discounts drove SaaS revenue up
“Free trials and 40% discount on yearly or a big discount are two really simple things that I did that drove revenue up a lot.”
Jack Fricks Mar 25, 2025 ▶ 14:12 I Built a $10K/Month App from My Mom’s Basement
Andre Heckel Jr.: SaaS free trials attract non-buyers over paying customers
“I just think it attracts the wrong buyer or person because they're not a buyer. You're attracting freebie seekers. We knew people coming to our website. It's low ticket enough To buy and it's low commitment enough. And instead of a free trial, what we did is w…”
Andre Heckel Jr. Jul 22, 2024 ▶ 10:23 I Built A $1M SaaS In 87 Days
Poyar: Free Trials Drive More Efficient Revenue Than Freemium
“Freemium products tend to be better if your product increases in value over time or benefits from having more folks using it, but free trials tend to work better if you're looking for more efficient revenue generation from your user base.”
Kyle Poyar Oct 18, 2023 ▶ 16:32 How to Grow Faster with $0 CAC
SAASTR Insight
Velthuis: Freemium Beats Time-Bound Free Trials for Software Adoption
“My recommendation is, is that you offer a freemium. A free trial is time bound. I don't know if you've experienced, but I certainly have. When you download something, you register, you play with it once. If the business then takes over different priorities, yo…”
Mark Velthuis Mar 10, 2023 ▶ 14:16 The Playbook to Blending Product-Led Growth with Sales-Led Growth: Amplitude VP of APJ Mark Velthuis
LENNY'S PODCAST Assertion Supported
Campbell: Freemium Conversions Have 10% to 20% Higher Retention Than Free Trials
“Customers who convert from freemium and become paid customers, their retention is typically about 10 to 20% higher than those who converted from a free trial or converted from kind of like a traditional sales process.”
Patrick Campbell Feb 19, 2023 ▶ 1:02:25 10 lessons on bootstrapping a $200m business | Patrick Campbell (ProfitWell)
Isford: Software companies should use 'reverse trials' by offering freemium alongside trials
“Personally, I'm in the camp of offering a reverse trial. Funky name. But what that means is offer a trial, but also offer freemio. Do both. And the reason why I like this is you get an opportunity when somebody shows up and says, Hey, I'm going to give your pr…”
Lauryn Isford Feb 12, 2023 ▶ 39:17 Mastering onboarding | Lauryn Isford (Head of Growth at Airtable)
Isford: Freemium and free trials require independent user aha moments
“In general, I think freemium and also free trials tend to be most effective when there's something that the person who signed up can actually do on their own. Without being handheld. It doesn't have to be full functionality. It can be exploring a sandbox or a …”
Lauryn Isford Feb 12, 2023 ▶ 43:29 Mastering onboarding | Lauryn Isford (Head of Growth at Airtable)
SAASTR Insight
Eifrem: Perpetual free tiers are far superior to free trials in infrastructure
“A free peer is a lot more valuable than a free trial, right? And there, there's a lot of debate about this and every business is special, but for me personally, I come out very much in favor of a free peer. And if you look at some of the successful some of the…”
Emil Eifrem Feb 10, 2022 ▶ 15:14 Lessons Learned Building a $2 Billion Company from Scratch with Neo4j CEO & Co-Founder Emil Eifrem
WE LIVE TO BUILD Assertion Supported
Barnett: Most B2B software products use free trials over freemium
“Most B to B products are not freemium. Most of them have a free trial and then paid.”
Matt Barnett Jun 8, 2021 ▶ 21:04 Why We Don't Release Features That Don't Get Used Anymore
TOP FOUNDERS Assertion Not checkable as stated
Ottino: Doodle converts 15% to 20% of free trials to paid
“It's about at the moment we are at about 15 to 20% converted to paid.”
Gabriel Ottino Apr 15, 2019 ▶ 16:04 1360 How He's Shifting Doodle Meeting Tool 200m MAU's to SaaS
SAASTR Insight
Princen: Requiring credit cards for free trials improves lead quality
“Requiring credit card details before a free trial usually helps. Cause you get much more qualified kind of people. You can focus more on, on those.”
Guillaume Princen Oct 11, 2018 ▶ 16:34 SaaS Metrics Masterclass: Pricing Strategies and Billing Models with Stripe
SAASTR Insight
Lemkin: Abandoning free trials leads to broken onboarding and mediocre software
“Once you give up free trials, you will never go back, and you will be able to have terrible onboarding, and you will be able to have all this friction behind the scenes, and you will be able to have many broken processes and things, and you will never build gr…”
Jason Lemkin Mar 17, 2018 ▶ 32:12 SaaStrPRO AMA with Jason Lemkin
SAASTR Insight
Lemkin: Enterprise SaaS companies cannot retroactively build free trials
“Folks that I know that are enterprise that they get to a few million revenue. They try to build a free trial later. It's too late. Their DNA is too gone. They, everything's manual. Everything's manual data entry, manual this, manual that, and you'll never have…”
Jason Lemkin Mar 17, 2018 ▶ 33:21 SaaStrPRO AMA with Jason Lemkin
SAASTR Insight
Lemkin: Upmarket buyers prefer manual sales and onboarding over free trials
“As you grow, most of your customers are not going to want to do a free trial. They want to be sold. They want to be onboarded. They want to be talked to the percent of your folks that will do a free trial will shrink radically over time, especially if you're g…”
Jason Lemkin Mar 17, 2018 ▶ 34:01 SaaStrPRO AMA with Jason Lemkin
TOP FOUNDERS Assertion Not checkable as stated
Reeves: Over 98% of Gusto free-trial users convert to paying customers
“So we give folks a one or two month free trial when they start and over 98% convert from the free trial to being a paid customer.”
Josh Reeves Mar 5, 2016 ▶ 7:25 He's 32 and raised $136m in Funding But It's About More Than That with Josh Reeves EP 186:

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