Intercom, every mention
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tap a year for its mentions
every year anyone Harry Stebbings 544Des Traynor 46Eoghan McCabe 26Jason Lemkin 19Rory O'Driscoll 7Anna Khan 5Hubert Palan 3Hiten Shah 3Amjad Masad 2Akshay Kothari 2
Verbatim, from the transcripts: the passages where Intercom comes up
20VC: Spark Capital's Alex Clayton on How The Best Growth Investors Source, Evaluate and Win Deals, Why Market Depth Is Crucial When Analysing Markets & Why Capital Is Only A Temporary Competitive Advantage
- ▶ 29:39 Harry Stebbings And speaking of incredible products, Intercom was founded in 2011 by four startup veterans who were simply frustrated by the lack of visibility they had into their customers at their previous ventures. 4 times in the scene
20VC: Why The Current VC Financing Mechanism For Consumer Brands Is Broken, Why The Infrastructure To Power Emerging Brands Is Broken and What The Re-Platforming of Retail Means For The Next Decade in Consumer with Adam Pritzker, Chairman & CEO @ Assemble
- ▶ 1:25 Harry Stebbings And speaking of incredible products, Intercom was founded in 2011 by four startup veterans who were simply frustrated by the lack of visibility they had into their customers at their previous ventures. 4 times in the scene
- ▶ 27:54 Harry Stebbings And speaking of pillars of your organization, Intercom offers a new and better way to acquire, engage, and retain customers. 4 times in the scene
20VC: What It Takes To Be The Most Effective Coach To Startup Founders, The Biggest Surprises and Challenges About Transitioning To Venture From Operations & 3 Trends Shaking The World of Consumer Today with Victoria Treyger, General Partner @ Felicis Ven
- ▶ 1:56 Harry Stebbings And speaking of incredible products, Intercom was founded in 2011 by five 4 times in the scene
- ▶ 36:57 Harry Stebbings And speaking of pillars of your organization, Intercom offers a new and better way to acquire, engage, and retain customers. 4 times in the scene
20VC: Lambda School Founder, Austen Allred on Why Unemployment Is An Optimisation Problem That Will Be Solved Over The Next 20 Years, Why The Speed and Quality of Decisions Are Not Mutually Exclusive & The 1 Question All Founders Must Ask Themselves Befor
- ▶ 1:46 Harry Stebbings And speaking of incredible products, Intercom was founded in 2011 by four startup veterans who were simply frustrated by the lack of visibility they had into their customers at their previous ventures. 3 times in the scene
- ▶ 34:41 Harry Stebbings And speaking of pillars of your organization, Intercom offers a new and better way to acquire, engage, and retain customers. 6 times in the scene
20VC: The Transition From Founder To CEO, How To Determine When To Stretch On Price in Venture & The Benefits of Attribution for Partnership Dynamics with Jeff Richards, Managing Partner @ GGV Capital
- ▶ 1:46 Harry Stebbings And speaking of incredible products, Intercom was founded in 2011 by four startup veterans who were simply frustrated by the lack of visibility they had into their customers at their previous ventures. 3 times in the scene
20VC: Why Every Company Looks One Round Earlier Than It Should Be, Why Investors Don't Understand Term Sheet Psyche & How The Brand Behind The Investor Can Overweight The Attention Their Opinion Is Given with Assaf Wand, Founder & CEO @ Hippo
- ▶ 6:10 Assaf Wand I can use Intercom for chat.
20VC: Lessons Learned Scaling PillPack from Seed to Amazon Acquisition, Why Investors Should Spend More Time Assessing Human Capital Risk Taken by Founders & The Right Way To Think About Capital Efficiency in Scaling with David Frankel, Managing Partner @
- ▶ 15:10 Harry Stebbings We had Owen at Intercom on the show the other day, and he said, there's never too early a time to hire senior execs that are better than you.
20VC: Andy McLoughlin on The Benefits of Backing Unsexy Businesses with Non-Obvious Founders, How To Distinguish Between A Good Bridge Round and A Bridge To Nowhere & Whether VCs Really Do Add Value?
- ▶ 1:02 Harry Stebbings Plus, Andy also has a stellar angel portfolio with the likes of Buffer, Intercom, and Pipedrive, all as angel investments.
- ▶ 24:01 Andy McLoughlin And when I think about, you know, some of the standout businesses from our portfolio, certainly kind of my own personal portfolio, Intercom being a great example, Pipedrive being a great example, you know, these are businesses that have…
20VC: Bessemer's Ethan Kurzweil on How To View Pattern Recognition and Deal With The Anti-Portfolio, The Next Frontier In Developer Focussed Businesses & Why eSports Is Interesting Again
- ▶ 0:30 Harry Stebbings Platforms, having made investments in the likes of Twitch, Periscope, and Dropcam on the consumer side, and Twilio, Intercom, and SendGrid on the developer platform side, just to name a few from his outstanding portfolio.
- ▶ 5:45 Harry Stebbings And speaking of taking companies all the way, as you suggested there, uh, you've worked with the likes of Twilio, taken all the way to IPO recently, and then also you've worked with SendGrid and Intercom, just to name a few.
- ▶ 13:24 Harry Stebbings In terms of, kind of, uh, switching sides, I'm also very excited, because when assessing your portfolio, you've got the likes of SendGrid, Intercom, and Twilio, but then on the alternate spectrum, you've also got the likes of Periscope and…
- ▶ 21:02 Ethan Kurzweil What led us in a way to appreciate companies like Zapier, companies like Intercom that you mentioned, companies like PagerDuty, where the product itself wasn't facilitating technology adoption, but it was, it was replacing what would have…
20VC: Can Founders Really Trust Their VC & How To Navigate The Acquisition Process Successfully with Josh Felser, Co-Founder @ Freestyle.vc
- ▶ 0:29 Harry Stebbings Freestyle, one of San Francisco's leading early stage seed funds, with investments in the likes of About Me, Airtable, Intercom, and Patreon, just to name a few.
20VC: Why Venture Is A Service Product? Why There Is No Such Thing As Product Market Fit & Why Startups Need To Be More Design Orientated with Ben Blumenfeld, Co-Founder & General Partner @ Designer Fund
- ▶ 1:04 Harry Stebbings However, before we dive into the show today, you must check out Intercom. 5 times in the scene
- ▶ 26:30 Harry Stebbings But before we leave you today, do not forget to check out Intercom. 4 times in the scene
20VC: Pejman Nozad: Tech's Most Unlikely VC: From Yoghurt Shop To Investing In Startups Now Worth $20Bn+
- ▶ 1:27 Harry Stebbings However, before we dive into the show today, you must check out Intercom. 5 times in the scene
- ▶ 28:31 Harry Stebbings But before we leave you today, do not forget to check out Intercom. 5 times in the scene
20VC: Why Founders Should Not Focus On Top Line Valuation, Why Capital Efficiency Is Key To Returns And Investment Success & Why Despite Popular Thought, $100m Is An Exciting Exit For VC with Micah Rosenbloom, Managing Partner @ Founder Collective
- ▶ 1:05 Harry Stebbings However, before we dive into the show today, you must check out Intercom.
- ▶ 26:13 Harry Stebbings But before we leave you today, do not forget to check out Intercom. 4 times in the scene
20VC: Why We Are Valuation & Ownership Insensitive, Why We Do Not Take Board Seats & The Effects Of The Series A Crunch with Topher Conway, Co-Managing Partner @ SV Angel
- ▶ 1:04 Harry Stebbings However, before we dive into the show today, you must check out Intercom. 5 times in the scene
- ▶ 23:36 Harry Stebbings But before we leave you today, do not forget to check out Intercom, 4 times in the scene
20VC: How Startups & VCs Can Build Relationships with Potential Corporate Acquirers? The Challenge Of Operating Both A B2B & B2C Business Model & Why Fundraising Is The One Element Founders Cannot Control with Gautam Gupta, Founder & CEO @ NatureBox
- ▶ 1:06 Harry Stebbings However, before we dive into the show today, you must check out Intercom. 4 times in the scene
- ▶ 29:40 Harry Stebbings But before we leave you today, do not forget to check out Intercom. 4 times in the scene
20VC: The Radical Changes In Public Market Expectations, The Right Way To Assess Valuation & What It Means To Be A Disciplined & Diligent Investor with Randy Glein, Partner @ DFJ Growth
- ▶ 1:07 Harry Stebbings However, before we dive into the show today, you must check out Intercom. 5 times in the scene
- ▶ 32:30 Harry Stebbings But before we leave you today, do not forget to check out Intercom. 5 times in the scene
20VC: What Does It Take To Gain A Late Stage Cheque Today? The Fundamental Mistakes CEOs Make In The Scaling Process & The Importance Of Building The Next S Curve For Founders with Jules Maltz, General Partner @ IVP
- ▶ 1:08 Harry Stebbings However, before we dive into the show today, you must check out Intercom. 4 times in the scene
- ▶ 28:52 Harry Stebbings But before we leave you today, do not forget to check out Intercom, 4 times in the scene
20VC: Why I Do Not Regret Taking 'Peter Thiel Money', What Is The Difference Between Leadership & Management & What Conversations Are For The Founding Team Only with Tim Junio, Founder & CEO @ Qadium
- ▶ 0:55 Harry Stebbings However, before we dive into the show today, you must check out Intercom. 5 times in the scene
- ▶ 26:08 Harry Stebbings But before we leave you today, do not forget to check out Intercom. 4 times in the scene
20VC: The Fundamentals To Creating A Successful Venture Partnership & The Optimal Investment Decision Making Process with Ryan McIntyre, Co-Founder @ Foundry Group
- ▶ 1:24 Harry Stebbings However, before we dive into the show today, you must check out Intercom. 4 times in the scene
- ▶ 29:28 Harry Stebbings But before we leave you today, do not forget to check out Intercom. 4 times in the scene
20VC: How 50% Of VCs Hurt Entrepreneurs, How To Build A Relationship Of Trust With Your VC and How Entrepreneurs Can Detect VC BS with Jason Mendelson, Co-Founder @ Foundry Group
- ▶ 1:34 Harry Stebbings However, before we dive into the show today, you must check out Intercom. 4 times in the scene
- ▶ 23:48 Harry Stebbings But before we leave you today, do not forget to check out Intercom. 5 times in the scene
20VC: Why You Should Build Your Investor Team Like A Sports Team & How To Leverage The Abilities Of Your Investors Effectively with Ted Blosser, Founder & CEO @ WorkRamp
- ▶ 4:17 Ted Blosser Jumped ship, and also joined up with one of my former engineers at Box to start WorkRamp, and that's basically what we've been doing ever since, and working with some great companies like PayPal, Intercom, PagerDuty, and others, and…
20VC: Social Capital's Mamoon Hamid on Disrupting The Venture Model & Advancing Humanity By Solving The World's Toughest Problems
- ▶ 0:28 Harry Stebbings A firm he co-founded in 2011 with the mission to transform society by using technology to solve the world's hardest problems, and Mamoun leads the firm's private investing activities, which focuses on building breakthrough healthcare,…
20VC: Why Valuation Is A Stupid Concept, VC Is Ripe For Disruption & Not All LPs Are Made Equal with Michael Skok, Founding Partner @ Underscore VC
- ▶ 33:17 Harry Stebbings Founder and CEO at Intercom.
20VC: Index's Ilya Fushman on The Key Lessons From Scaling Dropbox To 400m Users, Is Excessive Amounts Of Capital Driving Valuations Too High In The Valley & Why Venture Is Like Being On A Swim Team Not A Soccer Team
- ▶ 0:12 Harry Stebbings Now, Ilya is a partner at Index Ventures in San Francisco, where he's made investments in the likes of Slack, Dropbox, Optimizely, and Intercom, and you can listen to Intercom founder Owen McCabe on Sasta today, and then 20 Minute VC on… 2 times in the scene
- ▶ 15:33 Ilya Fushman I think an example of this is, um, I wound up investing in Intercom, and, you know, from the moment of
20VC: 500 Startups' Dave McClure on Whether Unicorns Are Necessary For Venture Returns & Why Ownership Is Not The Math To Think About When Investing
- ▶ 0:12 Harry Stebbings Now, Dave really needs no introduction, but for those of you that have been living under a rock, Dave is the founding partner of 500 startups who've made over 1500 investments in the likes of Twilio, SendGrid, Intercom,
20VC: Bessemer's Byron Deeter on The Commonalities Of Truly Great Founders and Learnings From Investing In Box, Twilio and GainSight
- ▶ 0:55 Harry Stebbings Twilio, Intercom, Cornerstone On Demand, and many, many more.
Immediately's Branko Cerny on The Rise Of Bottoms Up Sales and The Importance of Branding For Enterprise SaaS Companies
- ▶ 24:58 Branko Cerny Um, like I said, we're obsessed with talking to users every day, and so we've been really in love with Intercom and their suite of tools that enable real-time direct communication with the user, and we actually have it hooked up to our…
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