Intercom, every mention
11 scenes (said by Eoghan McCabe), the whole family · ← back to Intercom
tap a year for its mentions
every year anyone Harry Stebbings 544Des Traynor 46Eoghan McCabe 26Jason Lemkin 19Rory O'Driscoll 7Anna Khan 5Hubert Palan 3Hiten Shah 3Amjad Masad 2Akshay Kothari 2
Verbatim, from the transcripts: the passages where Intercom comes up
Eoghan McCabe, CEO @Intercom: Freedom of Speech, Censorship and Government Control | E1213 · 20VC with Harry Stebbings
- ▶ 9:33 Eoghan McCabe Uh, just like Intercom is eventually fucked by AGI, we'd also be fucked 2 times in the scene
- ▶ 12:55 Eoghan McCabe At Intercom, for example, we've been using our, this AI agent fin for nearly two years, and we've not let anyone go, but we've stopped growing the size of our support team.
- ▶ 18:16 Eoghan McCabe Um, and if you looked at Intercom back in the day, how was that defensible?
- ▶ 23:08 Eoghan McCabe And so, you know, we can talk about it if we want, want to, but, um, all the big swings and changes I made at Intercom that has dramatically accelerated our revenue growth.
- ▶ 24:01 Eoghan McCabe I mean, Intercom is a thirteen-year-old company. 3 times in the scene
- ▶ 24:53 Eoghan McCabe We forced more and more customers to talk to sales. 10 times in the scene
- ▶ 33:21 Eoghan McCabe I introduced that years ago also, and we do not talk about politics and intercom, and, uh, I never do that, uh, within the company either. 2 times in the scene
- ▶ 44:17 Eoghan McCabe So when I came back to Intercom, yeah,
20VC: Intercom Founder, Eoghan McCabe on How To Deal with the Weight of Expectation, Having Your Identity Tied To Your Company, How To Be Your Authentic Self Even with Stakeholders & Why There Are No Rules
- ▶ 3:22 Eoghan McCabe And with Intercom, I saw an opportunity to help online businesses just more easily and effectively connect with their customers and have a lot more fun doing it too. 2 times in the scene
- ▶ 17:41 Eoghan McCabe Maybe on the face of it, I think any Intercom employees listening to this will know that there's a difference between my hyperbole and the facts on the ground, which is that we question everything, but we have structure and rigor and… 2 times in the scene
- ▶ 21:10 Eoghan McCabe I'm pretty sure that all other things being equal, if I was able to go back in time and start Intercom again, by this stage, it probably would be 10 exercise only because I now know that I can think bigger, and that simply doing so gives…