Intercom, every mention
19 scenes (2024), the whole family · ← back to Intercom
tap a year for its mentions
every year 2024 anyone Harry Stebbings 544Des Traynor 46Eoghan McCabe 26Jason Lemkin 19Rory O'Driscoll 7Anna Khan 5Hubert Palan 3Hiten Shah 3Amjad Masad 2Akshay Kothari 2
Verbatim, from the transcripts: the passages where Intercom comes up
George Arison, Grindr CEO: How Grindr Built a Free Flow Cash Machine | E1234 · 20VC with Harry Stebbings
- ▶ 31:32 Harry Stebbings I had the founders of Andrew on the show recently, and an intercom, we talked about it.
Guy Podjarny: The Future of AI Software Development - What is Real & What is BS | E1232 · 20VC with Harry Stebbings
- ▶ 46:44 Guy Podjarny One is, is indeed Intercom's bet on this autonomous agent I thought was very, very wise, uh, in Finn.
Matt Grimm, Co-Founder @Anduril: How a Trump Administration Changes the Defence Industry | E1224 · 20VC with Harry Stebbings
- ▶ 1:33:04 Matt Grimm Your, your point, though, around traditional media bias and that messaging is 100% accurate, and I think the, ah, kind of the democratization of information, like, of course there are pitfalls, of course there are challenges around, ah,…
Daniel Khachab: "We Are in the Middle of a Cold War for AI Talent" | E1220 · 20VC with Harry Stebbings
- ▶ 28:47 Harry Stebbings Okay, so first off, I actually interviewed Des Treynor quite recently from Intercom, actually at like an internal Intercom event, and he was like, I'm not going to do his accent because I suck at an Irish accent, but he was like,… 2 times in the scene
Mamoon Hamid: AI - Where Value Accrues, Startups vs Incumbents & Scaling Laws | E1217 · 20VC with Harry Stebbings
- ▶ 39:00 Harry Stebbings Um, Intercom's a great story, but he said that you definitely have a type. 2 times in the scene
Eoghan McCabe, CEO @Intercom: Freedom of Speech, Censorship and Government Control | E1213 · 20VC with Harry Stebbings
- ▶ 1:02 Harry Stebbings Not at all, but we always start with the context, and you've been asked 10,000 fucking times how many times you founded Intercom, and so we're just gonna skip it. 3 times in the scene
- ▶ 2:20 Harry Stebbings What position does Intercom play in that landscape moving forwards, or do you disagree that is not the time frame and it will be a decade plus? 2 times in the scene
- ▶ 9:33 Eoghan McCabe Uh, just like Intercom is eventually fucked by AGI, we'd also be fucked 2 times in the scene
- ▶ 12:55 Eoghan McCabe At Intercom, for example, we've been using our, this AI agent fin for nearly two years, and we've not let anyone go, but we've stopped growing the size of our support team.
- ▶ 18:16 Eoghan McCabe Um, and if you looked at Intercom back in the day, how was that defensible?
- ▶ 23:08 Eoghan McCabe And so, you know, we can talk about it if we want, want to, but, um, all the big swings and changes I made at Intercom that has dramatically accelerated our revenue growth.
- ▶ 24:01 Eoghan McCabe I mean, Intercom is a thirteen-year-old company. 3 times in the scene
- ▶ 24:53 Eoghan McCabe We forced more and more customers to talk to sales. 10 times in the scene
- ▶ 33:21 Eoghan McCabe I introduced that years ago also, and we do not talk about politics and intercom, and, uh, I never do that, uh, within the company either. 2 times in the scene
- ▶ 43:12 Harry Stebbings In the re-founding of Intercom, how have you most significantly changed as a CEO?
- ▶ 44:17 Eoghan McCabe So when I came back to Intercom, yeah,
Akshay Kothari: How Notion Has More Money Than Ever & Why Startup Fundraising is Broken | E1203 · 20VC with Harry Stebbings
- ▶ 3:26 Akshay Kothari And every morning at six AM, we wrote a script, which would take all these tags from intercom and write it against these database tags in notion. 2 times in the scene
Jason Lemkin: Crowdstrike, WTF Happens From Here? Wiz Rejects Google’s $23BN Acquisition Offer|E1181 · 20VC with Harry Stebbings
- ▶ 38:49 Jason Lemkin If you look at the, if you look at Zendesk, gorgeous, intercom, front, customer, look at their website, their homepages all say the same thing, and they basically all, now they're all very different, ok? 3 times in the scene
Jean-Michel Lemieux: Three Product Decisions Every Team Needs to Make | E1129 · 20VC with Harry Stebbings
- ▶ 1:01:32 Harry Stebbings I, I, I think, I think I saw that first round, but it was at some egregious price cause they're out of intercom.