net dollar retention

also referred to as: ndr

24 statements across 22 episodes · 16 bullish · 2 bearish · 18 people on the record · first statement Oct 19, 2017 by Chris Golec · across every show →

Everything said about net dollar retention, oldest first

Oct 19, 2017 positive
Assertion Not checkable as stated
Demandbase maintains a 110% net dollar retention rate
“We get a very high dollar amount per customer and, you know, a 110% net dollar retention.”
Chris Golec Oct 19, 2017 ▶ 14:40 817: SaaS: DemandBase Raises $65m More, $90m+ ARR, Leading ABM Space, IPO Next?
Nov 8, 2018 positive
Assertion Not checkable as stated
Schoenfeld: Siftrock Net Dollar Retention Is Around 135%
“Net's like one 35.”
Adam Schoenfeld Nov 8, 2018 ▶ 17:42 1202 He Raised $20m+ in First Company, Now Bootstrapping in B2B Sales Tech Space, $1m in ARR
Jan 10, 2019 positive
Assertion Not checkable as stated
Mike Arendt: HotSchedules hits 110 percent net retention despite restaurant closures
“Our gross retention is like 90% and our net dollar retention is a 110%, which is pretty amazing when four to five percent of our churn is uninfluenciable, right?”
Mike Arendt Jan 10, 2019 ▶ 5:52 1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention
Jul 29, 2020 positive
Assertion Not checkable as stated
PandaDoc has positive net dollar retention
“I'll tell you that our net net retention is positive.”
Mikita Mikado Jul 29, 2020 ▶ 23:45 PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"
Jan 18, 2021 positive
Assertion Not checkable as stated
Sales Impact Academy maintains roughly 100 percent net dollar retention
“We have a hundred percent net dollar retention, basically.”
Paul Fifield Jan 18, 2021 ▶ 7:25 SalesImpact Hits $1.5m ARR Training SaaS Sales Leaders
Apr 14, 2021 positive
Assertion Not checkable as stated
Granulate's net dollar retention is over 120%
“Is it fair to say your net dollar retention on the base that you had active a year ago is over a 120%? [978] Asaf Ezra: Yeah.”
Asaf Ezra Apr 14, 2021 ▶ 16:12 Granulate Breaking Records in Cloud Computing Savings Space, $30m Revenue Next?
May 30, 2021 neutral
Insight
Latka: Highest SaaS valuations require net dollar retention over 150%
“The companies right now, they're in the highest valuations. They all have net dollar retention above 150%. Right. So like, that's one of the key, that plus just overall growth rate are really the key drivers I'm seeing today of SAS valuations.”
Nathan Latka May 30, 2021 ▶ 13:16 Bootstrapped to $4m, $2m profits, Wants to Exit by End Of Year
Jul 5, 2021 positive
Assertion Not checkable as stated
Bendov: Gong's net dollar retention is over 150%
“So our NDR is almost always, like, even these days, moreover, like, a 150%.”
Amit Bendov Jul 5, 2021 ▶ 8:19 Will Gong Break $10b Valuation by October?
Sep 6, 2021 neutral
Insight
Consumption SaaS NDR reaches 180% while classic subscriptions top at 130%
“So in consumption, you see companies with a 150, a 160, a 170, a 180% in, in sort of more your classic subscription, you know, one 10 is very good. One 20 is like, is really good. One 30 is like awesome, right? And so that's kind of the range. If you're more o…”
Nick Mehta Sep 6, 2021 ▶ 9:13 Was Selling Majority to Vista The Right Move? Gainsight Customer Success Platform Hits $100m ARR, 1,000 Customers
Oct 12, 2021
Assertion Not checkable as stated
Gibby: The Bot Platform achieves 118% net dollar retention
“It's a 118% is what our where is that?”
Tom Gibby Oct 12, 2021 ▶ 11:43 Bot Building SaaS Hits $1.2m ARR With Just $300k Raised
Nov 17, 2021 bullish
Insight
Latka: High net retention drives Series A multiples more than growth
“The folks that are getting the highest multiples on their series A rounds are not the ones going revenue the fastest. It's the ones that have the highest net dollar retention, you know, one, 21, 30%.”
Nathan Latka Nov 17, 2021 ▶ 23:18 Tribe Hits $2.4m ARR, 300% Yoy Growth, $42m Valuation Helping Businesses Manage Their Communities
Nov 17, 2021 negative
Assertion Not checkable as stated
Mahmudian: Tribe's net dollar retention is currently below 100%
“So our net dollar retention right now is lower than a hundred percent, which is a problem that we are fixing.”
Siavash Mahmudian Nov 17, 2021 ▶ 21:40 Tribe Hits $2.4m ARR, 300% Yoy Growth, $42m Valuation Helping Businesses Manage Their Communities
Dec 21, 2021
Assertion Not checkable as stated
Latka: 150% NDR drives 40x to 50x SaaS premium valuations
“Some of the valuations where you're seeing 40 and 50 X multiples are ones where net dollar retention is like a 150%, even if revenue growth overall is slower, but your NDR is really high. That's by far where the premium valuations are happening today.”
Nathan Latka Dec 21, 2021 ▶ 9:45 MedStack Grows 300% TTM, Raises $3.2m Seed at $15m Valuation
Jan 11, 2022 positive
Assertion Not checkable as stated
Symbl.ai achieved a 125% Net Dollar Retention rate over 12 months
“Yeah, one 25.”
Surbhi Rathore Jan 11, 2022 ▶ 16:10 Voice AI Company Raises $17m at $80m Valuation, 50x Revenue Multiple, Scaling Fast with NDR of 120%
Jan 11, 2022 positive
Disclosure
Symbl.ai targets at least 132% NDR by next quarter
“Yeah, we want to do at least one 32 by the end of next quarter. That's our objective.”
Surbhi Rathore Jan 11, 2022 ▶ 16:15 Voice AI Company Raises $17m at $80m Valuation, 50x Revenue Multiple, Scaling Fast with NDR of 120%
Feb 25, 2022 bullish
Assertion Not checkable as stated
SEON boasts an exceptionally high net dollar retention near 200%
“It's very close to 200, actually.”
Thomas Kedar Feb 25, 2022 ▶ 8:52 Popular Identity Verification Tool Raising $60m on $400m Now with $10m in Revenue
May 10, 2022 bullish
Assertion Not checkable as stated
Threekit maintains a net dollar retention rate between 110% and 120%
“Are you guys above a 110, 120% today? Matt Gorniak: Yeah. Matt Gorniak: And what we're seeing is that's right. Matt Gorniak: That's right.”
Matt Gorniak May 10, 2022 ▶ 17:29 How ThreeKit Plans to Grow into their $300m+ Valuation, Break $10m Revenue This Year
Jul 6, 2022 positive
Insight
Latka: Charging setup fees almost always yields higher net dollar retention
“I think it's really important when you look at cohort analysis in terms of net dollar retention on folks that have done and paid you for services. It's always higher, almost always higher than folks that don't pay that setup fee or don't pay the service fee as…”
Nathan Latka Jul 6, 2022 ▶ 8:32 SaaS company and want to move into payments? Justifi helps you do it fast. Almost $5b in platform GMV across 36 customers today.
Sep 10, 2022 negative
Insight
Latka: Unlimited applicant tracking caps SaaS net dollar retention
“I mean, the flip side of all this is if you're going to let people do unlimited tracking of applicants, you also effectively cut off your ability to ever reach a 140, a 150% net dollar retention, because you have no way to expand customers if, unless they're r…”
Nathan Latka Sep 10, 2022 ▶ 10:24 Should you launch a new SaaS when your current one is doing $5m in ARR?
Dec 5, 2022 positive
Assertion Not checkable as stated
Zomentum's net dollar retention for channel partners exceeds 100%
“On the partner side, though, there are more, not more avenues, which is like what we've known for a while because it's only the seed increase and some add-ons here and there, but still above a hundred percent.”
Shruti Ghatge Dec 5, 2022 ▶ 14:52 She hit $250k MRR in November for Partnership SaaS, 4000 Customers, approx $90m Valuation
Dec 16, 2022 neutral
Disclosure
Earner prioritizes monthly active usage over net dollar retention
“We're not actively measuring all the dollar retention figures. Like we're focusing more on just kind of what we built so far. We're looking a lot more into monthly active users and what different features within our app our customers use.”
Enzo Ottens Dec 16, 2022 ▶ 8:10 SMB Tax App hits $20k MRR by getting 1k+ Signups and Converting 20-50% to $35/mo paid accounts
Jan 19, 2023 positive
Insight
Latka: Million-dollar customer count is the best indicator of 150%+ NDR
“That's the best clue you can look in a SaaS company to Do they have the ability to drive net dollar attention above one 50 is how many customers are paying more than a million bucks a year.”
Nathan Latka Jan 19, 2023 ▶ 5:20 $50m Revenue Selling Salesforce for Real Estate Brokerages, Beauty of Multi Year Deals with Accelerators
Feb 5, 2023 neutral
Assertion Not checkable as stated
Vickstrom: Mobal maintains approximately 100% net dollar retention
“It's been something about a hundred percent.”
Jacob Vickstrom Feb 5, 2023 ▶ 13:43 How he grew from $30k/mo to $120k/mo TTM for his Business Listing Metadata Management SaaS
Jul 13, 2023 bullish
Disclosure
Ferber: Britek operates at 110% to 120% Net Dollar Retention
“In our case, we are working in a range between one 10 to one 20%.”
Yuri Ferber Jul 13, 2023 ▶ 13:35 Top 3 Considerations When Growing Your Business from Single Product to Multi-Product
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