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Surbhi Rathore

Co-founder & CEO, Symbl.ai · 1 appearance on the record.

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founderexecutiveengineer@surbhirathoree ↗LinkedIn ↗symbl.ai ↗

Surbhi Rathore is the co-founder and CEO of Symbl.ai, a conversation intelligence platform that extracts real-time insights from communication data. Before building Symbl.ai, she worked in technical and customer-facing engineering roles at companies including Nevis Networks and Amdocs.

18statements → 6claims → 0claims resolved → 3.83/5average certainty → 1.11/5average debate potential → 19said about them ↓

6 not checkable as stated how the 6 claims stand · each chip opens the sources

2 predictions · 4 assertions · 12 disclosures · every statement was checked. The predictions and assertions are the 6 claims: statements the public record can support or contradict. 0 are resolved, and 6 name no date, number or outcome precise enough to check. Everything else (opinions, insights, what ifs, disclosures) can never be settled by the record, so it carries no assessment.

The record, in short

What the tape says about how Surbhi argues and how the claims held up. Everything they said, and everything said about them, is in the tabs below.

How they sound: not measured why? →

We measure speaking style by listening to the audio itself, and a fair number needs at least 2,000 words from one person on tape we have measured. There is too little of Surbhi Rathore on measured tape to publish a rate. This says nothing about how they speak.

Everything Surbhi Rathore said on Top Founders that made the record, most notable first. Filter by type, assessment or year in the ledger →

Prediction Not checkable as stated
Symbl.ai will land million-dollar enterprise contracts by 2023
“Absolutely. Super bullish about it. And actually talking to a few customers about that.”
Surbhi Rathore Jan 11, 2022 ▶ 3:33 Voice AI Company Raises $17m at $80m Valuation, 50x Revenue Multiple, Scaling Fast with NDR of 120%
Disclosure
Symbl.ai charges strictly by minutes analyzed, not per seat
“So you only pay based on usage and irrespective of how many seats, how many products you apply. It doesn't matter. At the end of the day, it's the number of minutes, which are analyzed by the platform that people get charged on.”
Surbhi Rathore Jan 11, 2022 ▶ 3:05 Voice AI Company Raises $17m at $80m Valuation, 50x Revenue Multiple, Scaling Fast with NDR of 120%
Disclosure
Symbl.ai closes $17M Series A led by Great Point Ventures
“We just closed I think a couple of weeks back, a seventeen million series A, which was led by Great Point Ventures.”
Surbhi Rathore Jan 11, 2022 ▶ 6:05 Voice AI Company Raises $17m at $80m Valuation, 50x Revenue Multiple, Scaling Fast with NDR of 120%
Assertion Not checkable as stated
Symbl.ai achieved a 125% Net Dollar Retention rate over 12 months
“Yeah, one 25.”
Surbhi Rathore Jan 11, 2022 ▶ 16:10 Voice AI Company Raises $17m at $80m Valuation, 50x Revenue Multiple, Scaling Fast with NDR of 120%
Disclosure
Symbl.ai's largest customer account has an ACV between $150K and $200K
“More than that. Not a million, but yeah. One 5200 thousand.”
Surbhi Rathore Jan 11, 2022 ▶ 3:23 Voice AI Company Raises $17m at $80m Valuation, 50x Revenue Multiple, Scaling Fast with NDR of 120%
Disclosure
Symbl.ai processes 5 million to 10 million minutes of audio monthly
“Between five to 10.”
Surbhi Rathore Jan 11, 2022 ▶ 5:46 Voice AI Company Raises $17m at $80m Valuation, 50x Revenue Multiple, Scaling Fast with NDR of 120%
Disclosure
Symbl.ai's processed API minutes are growing at 20% month-over-month
“I would say 20% is kind of like our average growth.”
Surbhi Rathore Jan 11, 2022 ▶ 5:53 Voice AI Company Raises $17m at $80m Valuation, 50x Revenue Multiple, Scaling Fast with NDR of 120%
Disclosure
Symbl.ai raised its Series A at a valuation slightly under $100M
“So a little lesser than your lower range, the one that you just mentioned right now, but I think it was just a function of where we are as a company and what was our previous, because we got a pretty good multiplier based on our previous valuation.”
Surbhi Rathore Jan 11, 2022 ▶ 9:20 Voice AI Company Raises $17m at $80m Valuation, 50x Revenue Multiple, Scaling Fast with NDR of 120%
Disclosure
Symbl.ai increased its employee stock option pool to 15% at Series A
“We did a 10, 10% at our previous rounds, but this round specifically, we set up actually 15%.”
Surbhi Rathore Jan 11, 2022 ▶ 10:59 Voice AI Company Raises $17m at $80m Valuation, 50x Revenue Multiple, Scaling Fast with NDR of 120%
Disclosure
Symbl.ai's team is 80% engineering, primarily based in India
“80% engineers still. We are just building out our go-to-market team, which is a big thing that we took on after our series A. That was one of the biggest motivations of investment that those dollars 80% is engineering and 60% of the overall company actually is…”
Surbhi Rathore Jan 11, 2022 ▶ 11:38 Voice AI Company Raises $17m at $80m Valuation, 50x Revenue Multiple, Scaling Fast with NDR of 120%
Disclosure
Symbl.ai's starting annual contract value for enterprise clients is $30K to $40K
“I think 30 to 40 K is like a great area for people to kind of get started. ACV.”
Surbhi Rathore Jan 11, 2022 ▶ 12:22 Voice AI Company Raises $17m at $80m Valuation, 50x Revenue Multiple, Scaling Fast with NDR of 120%
Disclosure
Advanced Symbl.ai enterprise customers begin contracts at over $200,000 ACV
“There are some folks which already know the use cases and they usually start at 200 K above because they exactly know How to start.”
Surbhi Rathore Jan 11, 2022 ▶ 12:41 Voice AI Company Raises $17m at $80m Valuation, 50x Revenue Multiple, Scaling Fast with NDR of 120%
Assertion Not checkable as stated
Symbl.ai built its Series A pipeline with only one dedicated sales rep
“Like this round was so exciting because we had a bunch of pipeline, but no one to actually, we have literally one sales guy, like that's insane.”
Surbhi Rathore Jan 11, 2022 ▶ 14:32 Voice AI Company Raises $17m at $80m Valuation, 50x Revenue Multiple, Scaling Fast with NDR of 120%
Assertion Not checkable as stated
Symbl.ai generated only $5,000 in monthly recurring revenue in late 2020
“At 20, 20, same time we were doing like peanuts like five K a month.”
Surbhi Rathore Jan 11, 2022 ▶ 14:52 Voice AI Company Raises $17m at $80m Valuation, 50x Revenue Multiple, Scaling Fast with NDR of 120%
Disclosure
Symbl.ai targets at least 132% NDR by next quarter
“Yeah, we want to do at least one 32 by the end of next quarter. That's our objective.”
Surbhi Rathore Jan 11, 2022 ▶ 16:15 Voice AI Company Raises $17m at $80m Valuation, 50x Revenue Multiple, Scaling Fast with NDR of 120%
Assertion Not checkable as stated
Symbl.ai's customer count is in the high double digits
“Today we have customers in higher double digits.”
Surbhi Rathore Jan 11, 2022 ▶ 4:18 Voice AI Company Raises $17m at $80m Valuation, 50x Revenue Multiple, Scaling Fast with NDR of 120%
Prediction Not checkable as stated
Symbl.ai expects to cross 100 enterprise customers by early 2023
“Soon. Probably first, first quarter of the next year.”
Surbhi Rathore Jan 11, 2022 ▶ 4:27 Voice AI Company Raises $17m at $80m Valuation, 50x Revenue Multiple, Scaling Fast with NDR of 120%
Disclosure
Symbl.ai uses a Twilio-style base plus variable pricing model
“It's a pretty similar Twilio model. So it's a base revenue and that there's a variable revenue.”
Surbhi Rathore Jan 11, 2022 ▶ 13:46 Voice AI Company Raises $17m at $80m Valuation, 50x Revenue Multiple, Scaling Fast with NDR of 120%

The other half of the tape: Surbhi Rathore's own voice is left out of every number here. Other people bring the name up 19 times in 19 episodes on Top Founders. every mention, with the transcript →

Who brings them up most Nathan Latka 19

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2023 19 mentions in 19 episodes 1 per episode

Appearances (1)

EpisodeDateSpeaking time
Voice AI Company Raises $17m at $80m Valuation, 50x Revenue Multiple, Scaling Fast with ND Jan 11, 2022 8m
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