Gainsight, every mention
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every year anyone Nathan Latka 58Nick Mehta 27Hal Howard 6Max Altshuler 4Alan Gannett 4Vinod Muthukrishnan 3Justin McDonald 2Nadim Hossain 1Michael Litt 1Kyle Racki 1
Verbatim, from the transcripts: the passages where Gainsight comes up
How to Grow Faster with $0 CAC
- ▶ 1:25 Kyle Poyar Three in five software companies have some form of product-led growth strategy, uh, and that's data from both the Cloud Run-Hundred and OpenViews benchmarks, and a recent survey from Gainsight found that 91% plan to increase their PLG…
Team of 12 Hits $2.5m in ARR, $64m Valuation for Customer Success Tool. Can they beat Gainsight?
- ▶ 7:43 Gaurav "G" Bhattacharya You could say we compete with turn zero, like insight would be another one, right?
Customer Empathy: The key to 10Xing your company
- ▶ 15:00 Alex Yampolskiy And a third, you could become a company like Gainsight or some other companies where much easier to rip it out, but they created a great brand, great community, people like it, so
How I Built a Media Company (within Gainsight) that Created a $1B Brand
- ▶ 3:49 unnamed speaker Well, it started pre-revenue with Gainsight. 6 times in the scene
How my shift from SaaS to SaaS+ moved retention from 74% to 107%
- ▶ 13:45 Erica Olson We don't have gain insight or gain side.
How much revenue do Jason and SaaStr make?
- ▶ 6:28 Jason Lemkin But if you start something early, like Pulse did with Gainsight and Customer Success, or Sastra did just for SaaS founders, there wasn't another one.
How He Got First 4 Customers Paying $50-$200k ACV's for New CLM Tool
- ▶ 13:22 Nathan Latka I mean, Gainsight's a billion dollar company, and they really started really in customer success, which you could define as land, expand, retain, right? 6 times in the scene
This Pendo plus Loom Startup Just Got First Paying Customer, $3m Valuation
- ▶ 1:55 Nathan Latka So is it more like Pendo and Gainsight and Hotjar and these sorts of things or something more like a knowledge base?
Was Selling Majority to Vista The Right Move? Gainsight Customer Success Platform Hits $100m ARR, 1,000 Customers
- ▶ 0:47 Nathan Latka My guest is Nick Meadow with Gainsight, customer success software aficionado, leading the company launched many years ago. 3 times in the scene
- ▶ 2:01 Nick Mehta When we started out with Gainsight, the point problem was there's a new role in companies called the CSM, 6 times in the scene
- ▶ 2:43 Nick Mehta And so we went from a single product company to now portfolio products that we call customer cloud. 2 times in the scene
- ▶ 4:15 Nick Mehta And we, when we, when we decided to go to a multi-product, the first thing we got into was PX, the product
- ▶ 5:59 Nick Mehta Cause you can imagine for obvious reasons, we have to be more careful, but, um, yes, it's a significantly higher than that, which is means other people are both buying more of our core products CS, but also more of those other products as… 2 times in the scene
- ▶ 6:36 Nick Mehta And then most of our customers, about 17% of our customers have our PX product today.
- ▶ 7:22 Nick Mehta Gainsight is a derivative off of SaaS, right? 2 times in the scene
- ▶ 10:33 Nick Mehta And by the way, I'm saying that Gainsight is not one of those.
- ▶ 11:41 Nick Mehta So we, you know, uh, at that time we'd been doing gainside about eight years and it'd been amazing and 2 times in the scene
- ▶ 15:21 Nick Mehta Um, so yeah, they have a, this is very different than a venture round because they put a ton of money, um, on gain site at a, at a good valuation.
- ▶ 15:45 Nathan Latka I mean, you, there was enough lift left there afterward, a bunch of that went into the business. 6 times in the scene
- ▶ 18:03 Nick Mehta And I'm so obsessed with the details of Gainsight.
- ▶ 18:27 Nathan Latka Guys, the customer success company, Gainsight, launched in 2012, they grew to about 67, seventy million bucks in a run rate, raised, called a hundred and ninety million bucks before doing a deal with Vista last year as they broke a hundred… 2 times in the scene
Why RambleChat Sold to Terminus Last Year at 10x Valuation Multiple
- ▶ 15:23 Justin McDonald You know, I like Nick made that game site. 2 times in the scene
Gainsight Paid Him $10k+ To Figure Out Sales in 2013, What He Recommends Now
- ▶ 1:48 Nathan Latka He's got clients that include Gainsight, Blue Cloud, Sales Loft, and others.
- ▶ 2:38 Nathan Latka I mean, can you talk maybe about Gainsight? 6 times in the scene
- ▶ 8:06 Nathan Latka Well, let's talk, uh, about gain site. 4 times in the scene
- ▶ 10:55 Nathan Latka So when you joined, Gainstead was founded in 2012. 2 times in the scene
- ▶ 20:38 Nathan Latka Our second customer was Gainsight. 2 times in the scene
Brightpearl $33m Raised, $105m Valuation, $18m Revenue, Targeting $25m by EOY
- ▶ 6:36 Derek O'Carroll The basics of best practice that would be preached by companies like Gainsight.
Proposify Hits $7m Revenue Driving Expansion Into 200 Enterprise Accounts with $10k+ ACV's
- ▶ 19:08 Kyle Racki Um, I'm re I'm, you know, currently in, in the process of falling in love with game site PX.
Churnly Burning $40k/mo, Hits 20 Customers, $200k Revenue Helping SaaS Companies Reduce Churn
- ▶ 13:36 Nathan Latka Um, and I, I don't, I don't see in the U S it's, it's all, it's all gain site.
1506 Gainsight: We'll Hit $100m Revenue in 2020, $60m+ Now
- ▶ 0:00 Nathan Latka Gainsight helping you, SaaS companies and other companies, retain more of your customers, deliver more value. 4 times in the scene
- ▶ 0:31 Nathan Latka He's the CEO of Gainsight, the customer success company. 2 times in the scene
- ▶ 0:48 Nathan Latka Help me understand for folks that have not heard of you guys. 10 times in the scene
- ▶ 4:24 Nick Mehta Well, Nathan, it's a great point because if you have a business model where people pay you as they consume, like a consumption based model, like Twilio, which is we're proud to have as a gainside customer in those businesses, that customer…
- ▶ 7:37 Nick Mehta So with Gainsight, we realize that we're the experts of customer success. 3 times in the scene
- ▶ 11:43 Nick Mehta To the suite that we call customer cloud.
- ▶ 13:09 Nick Mehta Vista actually is a great partner to gain sight. 3 times in the scene
- ▶ 16:54 Nathan Latka Number three, Nick, what's your favorite online tool for building your company besides Gainsight? 2 times in the scene
- ▶ 18:46 Nathan Latka Gainsight helping you, SaaS companies and other companies retain more of your customers, deliver more value. 6 times in the scene
1052 You're doing $9m in ARR, why write a book decoding creativity?
- ▶ 20:05 Alan Gannett Well, I was not, I was going to say, I really like Nick Mehta, who's the CEO of Gainsight over in San Francisco. 4 times in the scene
935 How to Reset After Raising $27m and Hiring Too Fast
- ▶ 2:04 Fred Shilmover We've got great brand names like, uh, Gainsight and Pendo that are still privately traded, but really across the gamut, the way I like to describe it is if you have Salesforce.com and you have salespeople, you should probably be using…
856 SaaS: How Brightfunnel CEO Replaced Himself After Hitting $2m+ ARR, 45 Employees
- ▶ 18:46 Nadim Hossain I'm having lunch with, say, Nick Medev, Gainsight.
746: Bill Gates Was Great to Work With, But This Founder Wanted His Own Thing
- ▶ 8:57 Hal Howard Uh, and we're recently launched a partnership, uh, effort with Gainsight where we're integrating with them. 6 times in the scene
682: Why Tech Companies Are Opening Salt Lake City Offices With CloudCherry CEO Vinod Muthukrishnan
- ▶ 17:13 Vinod Muthukrishnan It's actually Nick Mehta from Gainsight. 3 times in the scene
631: Saleswise Raises $3m, Launches Product, Helping 12 Customers Deveop Better Relationships with Their Data with CEO Gregg Freishtat
- ▶ 7:58 Greg Freishtat I think that the best compables would be to look at, like, what, uh, Gainsight and Tatango have done on the customer experience side, and the way that they're looking at large data sets and simplifying them
EP 516: SalesHacker $2.5m 2015 Revenue Helping Sales Reps Get Smarter with CEO Max Altshculer
- ▶ 6:01 Max Altshuler It's a 5000 person conference for Pulse for Gainsight.
- ▶ 6:01 Max Altshuler It's a 5000 person conference for Pulse for Gainsight. 2 times in the scene
- ▶ 11:04 Max Altshuler For, you know, our relationship of game site, it's a percentage of sponsorships.
EP 414: $70M Raised, $30k ACV, SaaS Success VidYard
- ▶ 22:50 Michael Litt Also a big fan of what Nick Mehta's doing over at Gainsight.