Gainsight

“We've now raised about one hundred and fifty five million dollars to date.”

“Significantly higher than that. Our average customer is spending well into the six figures.”

“Our customers pay us anywhere from in the sort of, you know, 50,000 dollar a year range all the way up to, you know, millions of dollars a year.”

“We'll be there in that timeframe.”

“Yeah, I think it's in that rough range that you just said. We are aggressive, probably not, you know, if you kind of plotted everyone, we're not at the extreme of aggressive, but we're not yet at breakeven, right?”

“So we've got actually a similar number about coming up to 700 employees.”

“You know, I think enterprise, it typically is like 12 to 18 months in that range. I think that's pretty common that our customers, a lot of them are spending a lot of money. So it fluctuates kind of quarter to quarter, but that's the rough range.”

“We have about 700 customers now, and it's kind of a who's who in technology, so publicly traded SaaS companies like an Okta or Workday or Twilio or DocuSign, big companies that have gone to the cloud like an IBM or an Adobe or a Cisco, as well as companies in …”

“Operations.”

“So we don't report exact numbers, but we've had in the gross retention in the nineties, so very good gross retention. And generally speaking, our customers have been willing to partner with us for a very long period of time. And that's been very consistent ove…”

“You know, I'd say probably three million bucks in that range.”

“In the higher end of that range.”

“You know, the biggest mistake I made in that deal is I should have taken options, but that's, so that is an instance where I got in really early to build.”

“Yeah, we're close to, I think about a thousand customers now, a little bit more than that, but the ASP has gone up a lot too.”

“And then most of our customers, about 17% of our customers have our PX product today. That means there's 83% still to go buy it.”

“We started the year at 700 employees. I need to update my bio. We're already at 900.”

“You know, we reported that we had crossed a hundred million of AR and all that.”

“We'll end the year way past probably like 1100 or something. So we're hiring more people this year than we have in our history.”

“I think it will be a steal for Vista. Actually, I think our business has done really well in the last six months. So I'm actually excited to be a steal because I think all of us will make out well.”

“When you do a deal with a Vista type firm, it's a hundred percent common. So it's actually kind of hard to compare apples to apples to a classic venture deal where there's a preferred So I wouldn't, I think optically it's hard to compare that valuation to othe…”

“And so we found a great company that hadn't really launched yet called Apptrinsic. We bought them integrated into our suite.”

“Vista is kind of showed up in this new category where they're not really private equity anymore and they're not your classic VC. They're investing in companies that are trying to be these like long-term growers, not, you know, Gainsight's never since the early…”

“Gainsight is not a competitor to really what we're trying to do in that the Gainsight is just focused on the customer success Phase of the customer journey.”

“Customer success managers didn't have a platform of choice, they didn't have, they weren't empowered to actually make a lot of purchasing decisions at the time, and just that name, customer success, there was like, Handful of them at Salesforce, But it wasn't…”

“It was certainly good for Gainsight, given that that company did not have did not have product market fit. If we're being honest, they had kind of like persona market fit, if that makes sense. There was like a persona that was, that owned the churn number an…”

“We would compete. You could say we compete with turn zero, like insight would be another one, right? The others as well.”

“Three in five software companies have some form of product-led growth strategy and that's data from both the Cloud Run-Hundred and OpenViews benchmarks, and a recent survey from Gainsight found that 91% plan to increase their PLG investments, one of the only a…”