startup

also referred to as: startups

56 statements across 42 episodes · 14 bullish · 25 bearish · 31 people on the record · first statement Aug 23, 2017 by Mikkel Svane · across every show →

Everything said about startup, oldest first

Aug 23, 2017 negative
Insight
Svane: Bad angel investors ruin early startups with personal agendas
“I see so many examples with small startups, where, you know, they get ruined by early angel investors, who are, you know, spending all their time challenging the company, and like, have their own agendas, and like, don't focus on just making the founder great,…”
Mikkel Svane Aug 23, 2017 ▶ 9:15 Zendesk From Day 0 to Today: The Lessons Learned
Aug 28, 2017 positive
Insight
Startups Should Ring the Bell For Referenceable Customers, Not Closed Deals
“How many of you ring a bell every time you win a deal, right? It's a big thing in a startup, but they were ringing a bell when the customer became referenceable, and their early goal, they were an A-round company was to get to that 60 customers that were not, …”
Maria Pergolino Aug 28, 2017 ▶ 30:14 The Secrets of Net Negative Churn: Customer Advocacy
Jan 8, 2018 negative
Insight
Barrett: Startup complexity is invented by people who profit from it
“Starting a business is so much easier, ah, than it's made out to be. It's so much easier than, it's like all the complexity is invented complexity. It's a complexity, I would say, being sold to you by Primarily with people who profit from that complexity. Who …”
David Barrett Jan 8, 2018 ▶ 8:47 Good Intentions, Bad Advice: How to Keep Your Board Aligned with Your Vision
Mar 17, 2018 negative
Insight
Lemkin: Startups should not ask job candidates to take salary cuts
“What startups, my recommendation as a rule is don't ask people to take salary cuts. I know you're the hottest startup that there's ever been that no one's ever heard of, but don't ask people to take salary cuts unless you have to.”
Jason Lemkin Mar 17, 2018 ▶ 5:09 SaaStrPRO AMA with Jason Lemkin
Jun 22, 2018 negative
Insight
Tucker: Startups rarely deploy large capital injections efficiently
“Deploy large amounts of money efficiently into your startup, but it's not that common. Usually people end up wasting it, and it is much more painful to have to fire people and contract as a company than it is to grow.”
Therese Tucker Jun 22, 2018 ▶ 21:56 Busting the Myths About Startup Success with Blackline's Founder-CEO
Oct 9, 2018 negative
Insight
Grace: Big-tech PMs often fail at early-stage startups
“I have seen just hard fails from people who kind of like have that Silicon Valley passport that you're looking for. Oh, three years at Google, and then four years at Facebook. Fantastic. Not for your 20% startup. That person, especially people from Facebook th…”
Merci Grace Oct 9, 2018 ▶ 11:10 Insider's Guide To Building Great Product w/Merci Grace, Slack's First Head of Product
May 8, 2019 positive
Insight
Seibel: Great startups create structured systems for difficult co-founder conversations
“Great startups have a system to have hard conversations. Bad startups either bottle it in or get into constant fights.”
Michael Seibel May 8, 2019 ▶ 16:48 A Decade of Learnings from Y Combinator's CEO Michael Seibel
May 8, 2019
Insight
Most startups fail from running out of iteration time, not flawed hypotheses
“I think that most of them fail not because their hypothesis or thesis was wrong. I think most of them fail because either their timing was slightly off, or because of some of these problems, they didn't have time to iterate their products so that they can find…”
Michael Seibel May 8, 2019 ▶ 23:30 A Decade of Learnings from Y Combinator's CEO Michael Seibel
May 8, 2019 positive
Insight
Seibel: Selling to startups works if the product is critical infrastructure
“We've seen a long history of YC companies be very successful in selling to startups initially. If they're selling key components that if they work, they will not be ripped out. If your payment system works, you're not going to rip it out.”
Michael Seibel May 8, 2019 ▶ 7:02 A Decade of Learnings from Y Combinator's CEO Michael Seibel
May 8, 2019
Insight
Seibel: Startup success hurts more than failure due to high expectations
“I think the funniest thing that happens in startups is success hurts more than failure. Because success comes with all these expectations.”
Michael Seibel May 8, 2019 ▶ 25:30 A Decade of Learnings from Y Combinator's CEO Michael Seibel
May 8, 2019 negative
Insight
True product-market fit punches you in the face with overwhelming traction
“When success happens, it's gonna punch you in the face. And you're not going to be able to confuse it for anything else. If you're not getting punched in the space with traction, you're not succeeding, and you don't need all those people.”
Michael Seibel May 8, 2019 ▶ 3:55 A Decade of Learnings from Y Combinator's CEO Michael Seibel
May 8, 2019 negative
Insight
Seibel: Faking product-market fit to early hires is fastest way to lose them
“If you create the expectation inside of your company that you have product market fit with your employees and you don't grow, your employees start asking questions. And you really set yourself up to not be able to answer them well. So you want employees who ar…”
Michael Seibel May 8, 2019 ▶ 4:38 A Decade of Learnings from Y Combinator's CEO Michael Seibel
Aug 13, 2019
Assertion Not checkable as stated
Startups Growing at 20% Have a 1-in-12 Decade Survival Rate
“One in 12, that is the probability of a startup that is growing at 20% right now to survive over the next decade.”
Yamini Rangan Aug 13, 2019 ▶ 1:30 5 Myths That Stop SaaS Companies From Moving Upmarket Dropbox's CCO Yamini Rangan (now CEO HubSpot)
Aug 28, 2019 negative
Insight
Filev: Trying to Out-Microsoft Microsoft Is Suicidal for Startups
“You're, again, you're not trying to out Microsoft Microsoft. That, that's suicidal. Don't do that. So, think about things that are truly different.”
Andrew Filev Aug 28, 2019 ▶ 20:20 "5 Dos and Dont's Lessons From My Bootstrapping Days" Wrike Founder and CEO Andrew Filev
Sep 19, 2019 negative
Insight
Lawrence: Startups should hire sales reps before hiring a VP of Sales
“I mean, no. I would have reps first to show that your stuff works, that customers are interested, that prospects are interested. You're gonna find a couple amazing reps, and you're a startup, and you're gonna hire for aptitude at first. So, I would start with …”
Jennifer Lawrence Sep 19, 2019 ▶ 30:45 How to Hire a Great VP of Sales with SaaStr + Duo Security
Sep 19, 2019 negative
Insight
Lawrence: Startups must hire sales leaders who build playbooks, not just execute them
“When you're in startup mode, startup going to growth, and even growth mode going to scale, you want to find someone who knows how to actually figure things out. Not execute on a playbook that's been given to them.”
Jennifer Lawrence Sep 19, 2019 ▶ 6:33 How to Hire a Great VP of Sales with SaaStr + Duo Security
Sep 19, 2019 negative
Assertion Not checkable as stated
Cassidy: 80% of startups lose their first sales VP in year one
“I would guess probably eight in 10 startups probably fire or lose their first VP of sales inside of a year.”
Brendon Cassidy Sep 19, 2019 ▶ 3:41 How to Hire a Great VP of Sales with SaaStr + Duo Security
Nov 5, 2020 negative
Insight
Lemkin: Sales Leaders Cannot Build Unfamiliar Functions at Early-Stage Startups
“You can check that you can say these things, but if you haven't done it, you can't do it for the first time at your startup. It's asking too much.”
Jason Lemkin Nov 5, 2020 ▶ 49:12 How to Hire a Great First VP of Sales
Feb 15, 2021 neutral
Insight
Rozenfeld: Early startups should talk to users, not deflect with knowledge bases
“So to come and say to startup, Hey, you guys need to have a knowledge base when maybe you have, I don't know, 50 or a hundred or a thousand customers. Maybe she'd be spending more time talking to them rather than necessarily deflecting them.”
Naomi Rozenfeld Feb 15, 2021 ▶ 9:04 How to execute a winning self-service strategy | Wix Answers VP of Revenue Naomi Rozenfeld
Mar 1, 2022 negative
Insight
Startups must never outsource core strategy and ideation to external agencies
“In terms of agencies, it's really about not outsourcing your strategy, right, and the ideation. What they should be doing, let's just take messaging, for example, or product marketing, or even PR, right? They have the relationships. They can help up level your…”
Katrina Wong Mar 1, 2022 ▶ 24:52 Marketing Secrets to Hypergrowth from Building Elastic, Zuora, and Segment
Jun 29, 2022 positive
Insight
Christoph Janz: Speed is probably a startup's only advantage against incumbents
“Being fast in general is probably the only advantage that you have as a startup going after bigger companies”
Christoph Janz Jun 29, 2022 ▶ 12:05 Balancing Growth and Efficiency in Tougher Times | Point Nine Managing Partner Christoph Janz
Aug 23, 2022 positive
Insight
Recommend competitor tools to bad-fit prospects to build trust, advises Crespo
“If some people look at the door and want to buy your product, but yet are too small or too big for you, I would strongly advise you to build trust with them by recommending competitive alternatives.”
Eléonore Crespo Aug 23, 2022 ▶ 20:55 Why Choosing Your First Customers Matters More Than You Think | Pigment Co-Founder Eléonore Crespo
Sep 15, 2022 bearish
Opinion
Lee: Founders Raising in 2022 Market Will Face VC Bottom Fishers
“And so, like, if you raise now, if you can avoid it, you're gonna be getting a lot of bottom fissures.”
Aileen Lee Sep 15, 2022 ▶ 42:41 VC State of the Market with SaaStr CEO Jason Lemkin and Cowboy Ventures Founder & MP Aileen Lee
Oct 11, 2022 neutral
Insight
Product Discovery Is Easy Once Startups Enter Customer Information Flow
“Startups are about elevating into the information flow. Once you're in the information flow of the market, it's actually not that hard to figure out what to build, what people are reacting to, what to sell. Elevating into that market information flow is how it…”
Dave McJannet Oct 11, 2022 ▶ 31:21 CEO Systems: 5 Lessons Learned from Scaling at Every Growth Phase with HashiCorp CEO Dave McJannet
Feb 3, 2023 bullish
Prediction Not checkable as stated
Lemkin predicts startup recovery by late 2023 but severe pipeline shortages
“We're cutting too much in marketing. And I'll tell you what I think we should be doing. We're cutting too much and it's going to hurt everybody, not this week or even this quarter, but it's going to hurt everyone's going to not going to have enough pipeline at…”
Jason Lemkin Feb 3, 2023 ▶ 12:18 What Venture Looks Like In 2023 | SaaStr Founder Jason Lemkin + 20VC Host Harry Stebbings
Feb 3, 2023
Insight
Lemkin: Startups that stay in strategic retreat for a year never recover
“If you do a brief strategic retreat as a startup, it's fine. Take a quarter, get your house in order, right? Get rid of that terrible VP, cut your burn rate. But if you stay in strategic retreat for a year, you never pull out of it, right?”
Jason Lemkin Feb 3, 2023 ▶ 36:02 What Venture Looks Like In 2023 | SaaStr Founder Jason Lemkin + 20VC Host Harry Stebbings
Feb 16, 2023 positive
Insight
Blond: Early startups shouldn't overspecialize post-sales customer roles
“Initially you have somebody focused on serving the customer. That includes both mitigating churn, making them successful, and also increasing the revenue because especially at an early stage as a startup, having this like concept of over specialization where y…”
Sam Blond Feb 16, 2023 ▶ 27:14 SaaStr CRO Confidential: Brex GM of Startups Lucas Fox on Customer Retention and Expansion
Apr 6, 2023 negative
Insight
Startups should avoid strategy hires until reaching 50 to 100 employees
“At least until maybe 50 or a hundred people, everyone should be technical, and I'm, I mean that by, like, a very broad definition of technical, which is they're a builder, so they're a designer, engineer, really good at sales, things like that, but you don't w…”
Joshua Browder Apr 6, 2023 ▶ 22:11 Being a Rebel to Build a Movement: Non-Traditional Approaches to Scale | DoNotPay CEO Joshua Browder
Jun 16, 2023 negative
Insight
Lemkin: Startups Slowing to Zero Growth Lost Product-Market Fit
“With a few exceptions, I don't have any empathy for startups that had decent growth during 2021 and have slowed to zero. Ok, I don't have any empathy. You really have no customers? Really none? No. What it really means is your product wasn't valuable enough. I…”
Jason Lemkin Jun 16, 2023 ▶ 18:22 Why The Era of Efficient Growth is Now: The State of the Market with SaaStr CEO Jason Lemkin
Jun 23, 2023
Insight
Thomas: Startups only need one yes while corporate ideas require consensus
“Why startups win is that corporations end up saying no a lot to really good ideas. You actually have to probably get yeses all the way up the chain, whereas startups only need one yes, one percent of the time over the course of a year in order to build somethi…”
Joe Thomas Jun 23, 2023 ▶ 18:30 From 2 Weeks of Runway to $1B Acquisition: The Founder Playbook with Loom's CEO and Co-Founder
Jun 27, 2023
Insight
Conrad: Single-product startups rarely build subsequent products
“I think what happens is the companies that start with one thing with like this plan. Yeah, yeah, but someday we're going to build like the next thing. They very rarely get to the next thing. Like the first thing just sucks up more and more time and energy and …”
Parker Conrad Jun 27, 2023 ▶ 40:00 Rippling CEO Parker Conrad's Theory of the Compound Startup: Disrupting How We Think About Software
Jul 12, 2023 positive
Assertion Not checkable as stated
Lemkin: Most $1M–$10M startups want a VP of CS but can't find one
“I see the majority of startups I meet between 1,000,010 million want a true VP of CS and don't have one. They want one. They can't find the person.”
Jason Lemkin Jul 12, 2023 ▶ 31:33 The Cold, Hard Truths About SaaS In 2023: Part 1 AMA with SaaStr CEO and Founder Jason Lemkin
Jul 12, 2023 positive
Insight
Lemkin: A startup's first 50 employees must be 'pirates or romantics'
“Your first 50 employees, your first 50, have to be pirates or romantics. They have to be pirates or romantics. You know what I'm talking about. These are folks on your team that for reasons that almost don't make sense, live in, lead startups.”
Jason Lemkin Jul 12, 2023 ▶ 10:29 The Cold, Hard Truths About SaaS In 2023: Part 1 AMA with SaaStr CEO and Founder Jason Lemkin
Aug 15, 2023 positive
Insight
Cassidy: VPs of Sales must know their initial hires before accepting jobs
“If you're a VP of sales and a, you know, you go to a startup or a growth company, you should have a good idea about who the people that you want to hire before you actually take the job. And if you don't, then you probably did something wrong.”
Brendon Cassidy Aug 15, 2023 ▶ 4:56 10 Things Top CROs Wish They Knew Early in Our Careers with CRO Justworks
Aug 15, 2023 negative
Assertion Contradicted
Cassidy: 90% of first startup VPs of Sales turnover within 12 months
“I think there's some statistic that like, 90 plus percent of first VPs of sales hired at a startup turnover inside of 12 months or less than 12 months.”
Brendon Cassidy Aug 15, 2023 ▶ 26:10 10 Things Top CROs Wish They Knew Early in Our Careers with CRO Justworks
Sep 3, 2023
Assertion Not checkable as stated
Kellogg: Only startups that raised huge pre-crash rounds survived 2002
“In 2002, there were only two types of startups in existence. Those that had raised a large amount of money at a ridiculous valuation prior to April 2001, or dead. There was no other type of startup in 2002, when the internet bubble burst.”
Dave Kellogg Sep 3, 2023 ▶ 0:33 "The Top 5 Questions Every CEO Wrestles With Dave Kellogg, ex-CEO Host Analytics": SaaStr Classic
Sep 13, 2023 bearish
Prediction Not checkable as stated
David Sacks: Many 2021-funded startups will fail or restructure by 2025
“There's still, I think, you're still gonna see over the next year or two a lot of companies, you know, Run out of money and die, or have to take down rounds or, you know, restructure.”
David Sacks Sep 13, 2023 ▶ 20:44 What the Future of SaaS Holds with David Sacks, Founder & General Partner, Craft Ventures
Oct 27, 2023
Insight
Lemkin: Sales hires from easier-to-sell products will almost always fail
“If you hire someone from something that is great, but easier to sell and yours is harder, they will fail almost always.”
Jason Lemkin Oct 27, 2023 ▶ 5:46 How to Navigate Strategic Change for Growth with SaaStr CEO and Founder, Jason Lemkin
Oct 27, 2023 neutral
Prediction Not checkable as stated
Lemkin: Private SaaS Valuations Are Returning to a Baseline of 10x ARR
“I think that's kind of the world we're gonna be in again. Like, the multiple, the public multiples are at six X. Startups don't have to be at six X. But everything's outside of, you know, some great stuff in the YC batch. That's the world you're gonna live in.…”
Jason Lemkin Oct 27, 2023 ▶ 40:18 How to Navigate Strategic Change for Growth with SaaStr CEO and Founder, Jason Lemkin
Nov 17, 2023 bearish
Prediction Not checkable as stated
Roberge: Startups face irrelevance from AI like 1997 on-premise software
“I think there's a decent chance that whatever you're working on as a startup, as a use case, as a problem, It might be irrelevant. It might be like it's 1997, and you're working on a client server, on premise piece of software, and you're about to get the rug …”
Mark Roberge Nov 17, 2023 ▶ 2:24 Who Will Win the Go-To-Market AI Race? with Stage 2 Capital Co-founder Mark Roberge
Nov 17, 2023 negative
Insight
Roberge: Startups fail primarily by scaling at the wrong time
“I personally believe the number one failure reason for startups is they choose the wrong time to scale and they choose to scale at the wrong pace.”
Mark Roberge Nov 17, 2023 ▶ 31:09 Who Will Win the Go-To-Market AI Race? with Stage 2 Capital Co-founder Mark Roberge
Jan 24, 2024
Insight
Whalen: Big-tech hires at startups struggle with resource constraints, not work ethic
“The thing that actually is that people struggle with when they lose, when they leave a place like that is when you work for a company that's really well run and you have first party experience of things being done right. And then you go to a startup where thin…”
Mark Whalen Jan 24, 2024 ▶ 25:54 How Revenue Leaders at Box, Calendly, and Lattice Scaled From $0 to $100M+ and Beyond
Mar 20, 2024 positive
Insight
Blond: Never scale marketing or sales headcount before establishing efficiency
“You don't scale either of those channels or people until you are happy with the efficiency of those people and processes.”
Sam Blond Mar 20, 2024 ▶ 11:44 Advice Every SaaS Founder Needs to Know to Scale to $100m with Sam Blond and Jason Lemkin
Apr 30, 2024
Insight
Norton: Startups should replace bottom-ranked reps even if they perform okay
“Even if they're doing okay, if people are only okay, but they show up In the bottom of your stack rank, you just gotta move them out because the talent market is really good right now for startups. There's a lot of, there's less companies competing for talent.…”
Kyle Norton Apr 30, 2024 ▶ 28:27 How to Build Go-to-Market Efficiency in SMB Sales with Owner.com CRO Kyle Norton
Jun 11, 2024 neutral
Insight
Chestnut: Regulatory compliance is not a SaaS moat unless enforced on everyone
“I think that this sort of stuff is, is not quite moat level. I'd like to believe that it's moat level. Yeah, I don't know. You know how it is. A lot of startups don't care about that. Don't care about following those rules. If everyone had to force, everyone w…”
Ben Chestnut Jun 11, 2024 ▶ 31:17 Ben Chestnut: The Top 10 Learnings Scaling Mailchimp to $1B ARR
Jul 5, 2024 negative
Insight
Lemkin: Startups Fail When Sales VPs Refuse To Learn The Product
“The number one reason I see startups struggle at your stage. In today's world is they hire a VP of sales that either doesn't want to sell. Or doesn't ever want to learn the product.”
Jason Lemkin Jul 5, 2024 ▶ 2:35 Top 10 Go To Market Mistakes Founders Make Again … and Again with SaaStr’s Jason Lemkin
Jul 10, 2024 negative
Opinion
Lemkin: Hiring marketing agencies is mostly a waste of founder money
“Mostly hiring agencies is the fastest way to flush your money down the toilet as a founder.”
Jason Lemkin Jul 10, 2024 ▶ 17:31 Fundraising from VCs and Hiring VPs in 2025: AMA with Jason Lemkin SaaStr CEO
Oct 22, 2024
Insight
Many SaaS products are features rather than viable standalone companies
“There's lots of products out there in those thousand companies. Not all of them are standalone companies. And so making sure you think about how do you make that leap to that?”
René Lacerte Oct 22, 2024 ▶ 34:45 Approaching Half a Million Customers: How to Win in SMB | BILL CEO and Founder René Lacerte
Nov 4, 2024 neutral
Insight
Kellogg: Startups Should Copy Standard Pricing Models Unless Disrupting
“Unless your business plan is predicated on price model disruption, do what everybody else does.”
Dave Kellogg Nov 4, 2024 ▶ 41:00 What Really Matters in SaaS in 2025 with Jason Lemkin and Dave Kellogg
Jan 29, 2025 positive
Insight
Norton: Startups Win or Lose on Speed of Changing Team Behavior
“Your ability to win as a leader is your ability to change the behavior of your teams. Startups win or lose on speed. Can you change and adapt and iterate faster than your competitors and keep ahead of the market?”
Kyle Norton Jan 29, 2025 ▶ 27:54 The RevOps Playbook: Owner.com CRO’s Secrets to Scaling
Mar 12, 2025
Insight
Lemkin: Startups are acquired to solve immediate buyer problems
“Just remember when you do have M&A discussions with companies, you're being bought to solve a problem. The problem might be a feature gap. The problem might be, I got three years behind. The problem might be, I'm going to miss the quarter. The problem might be…”
Jason Lemkin Mar 12, 2025 ▶ 0:00 The 10-Point Checklist For When You Sell Your Company With Founder Collective's Dave Frankel
Mar 12, 2025 negative
Insight
Frankel: VCs often push startup sales to generate fund liquidity
“Often there is an investor on the cap table that's been there for a long time, and their model, it's like the tail wagging the dog here, their model is they need to see some liquidity for the next fund, so they're often very problematic reasons.”
David Frankel Mar 12, 2025 ▶ 9:21 The 10-Point Checklist For When You Sell Your Company With Founder Collective's Dave Frankel
Mar 14, 2025 negative
Opinion
Mehta: Running a startup shifted after 2021 into an ongoing grind
“It used to not be like this in 20, 21. Now it's just a grind. I feel like if you feel like yours is a grind, you're truly like. 99% of companies were all in the exact same boat.”
Nick Mehta Mar 14, 2025 ▶ 27:32 The Top 10 Customer Success Metrics Investors Care About in 2025 with Gainsight CEO Nick Mehta
Mar 14, 2025 bearish
Assertion Not checkable as stated
Mehta: Growth-stage startup net retention rates dropped 10 to 20 points year-over-year
“I've seen a lot of startups for growth stage companies where their net retention rate is down 1015, or 20 points year over year.”
Nick Mehta Mar 14, 2025 ▶ 5:48 The Top 10 Customer Success Metrics Investors Care About in 2025 with Gainsight CEO Nick Mehta
Oct 22, 2025 positive
Assertion Supported
Startup ARR per Full-Time Employee Climbed From $182K to $237K
“Startups are going, as they scale up, have ARR per FDE has gone from 182 to 237. Again, once you're public, it's more like 400 to 500. But this is materially more significant while operating expenses has remained flat even with inflation.”
Jason Lemkin Oct 22, 2025 ▶ 25:53 The State of AI + Software: Where It’s Going - Fast
Jun 9, 2026 bullish
Prediction Not checkable as stated
Masad: Major AI agent capability jump coming in Q3/Q4
“I think we're now probably on a, like a bit of a, the start of a downturn in terms of people perception of agents. And I think later by like Q three and four, we're going to see another major capabilities jump and the tools will get a lot better. And I think w…”
Amjad Masad Jun 9, 2026 ▶ 39:30 What Agents That Actually Work Look Like Right Now with Replit's CEO and Founder
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