“I see so many examples with small startups, where, you know, they get ruined by early angel investors, who are, you know, spending all their time challenging the company, and like, have their own agendas, and like, don't focus on just making the founder great, and building a great story.”
quote is from the automated transcript, cleaned for reading:
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More from Mikkel Svane
Insight
Svane: Flexible pricing and packaging is competitively disruptive
“Being really flexible with your pricing and your packaging can be really, really competitively disruptive. That you can come with a price point, or you can come with a pricing model that works for your customer, that is almost, that feels designed for their ne…”
Mikkel SvaneAug 23, 2017▶ 23:14Zendesk From Day 0 to Today: The Lessons Learned
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Svane: Fundraising is about future positioning, not valuation
“What matters is that you grow up, you get out there, and I think for any kind of fundraising, it's ultimately not about the valuation. It's really about the team and the path you set yourself up for after that.”
Mikkel SvaneAug 23, 2017▶ 26:16Zendesk From Day 0 to Today: The Lessons Learned
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Svane: B2B startups can disrupt legacy vendors via consumer-oriented CIOs
“Everybody here who has a B to B startup, it's, there's a huge opportunity right now because a lot of the established vendors are lacking tremendously behind. You have a whole new generation of much more consumer-friendly, consumer-oriented CIOs and executives …”
Mikkel SvaneAug 23, 2017▶ 28:10Zendesk From Day 0 to Today: The Lessons Learned
AssertionSupported
Svane: Zendesk Scaled From $0 to $10M ARR in 36 Months
“Zero to one took us 18 months, and one to 10 took us another 18 months, so of course it was a very, very busy 18 months”
Mikkel SvaneAug 23, 2017▶ 15:43Zendesk From Day 0 to Today: The Lessons Learned
AssertionSupported
Svane: Zendesk operated with no sales team until $10M run rate
“Until, kind of, our first, you know, until, like, ten million dollars in, in run rate, we didn't have sales. It was all a self-service business.”
Mikkel SvaneAug 23, 2017▶ 20:18Zendesk From Day 0 to Today: The Lessons Learned
AssertionNot checkable as stated
Svane: Zendesk expanded from small UK division to thousands of Adobe users
“Our first Adobe customer was a small division in the UK, and now we have, you know, thousands of people within Adobe using our software. Same with Disney and a lot of other organizations”
Mikkel SvaneAug 23, 2017▶ 24:00Zendesk From Day 0 to Today: The Lessons Learned
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