Svane: B2B startups can disrupt legacy vendors via consumer-oriented CIOs
Mikkel Svane · Zendesk From Day 0 to Today: The Lessons Learned · Aug 23, 2017 · at 28:10
Mikkel Svane, CEO of Zendesk, explains the macroeconomic opportunity in enterprise SaaS during a conversation with CRV partner Devdutt Yellurkar.
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“Everybody here who has a B to B startup, it's, there's a huge opportunity right now because a lot of the established vendors are lacking tremendously behind. You have a whole new generation of much more consumer-friendly, consumer-oriented CIOs and executives out there who thinks much more about agility, who thinks much more about trajectory than they think about, like, can I build everything with this application I put in-house?”
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