ServiceNow, every mention
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every year anyone Jason Lemkin 10Howie Liu 5John Becker 4Byron Deeter 4Henry Schuck 2Nick Mehta 1Lucy Fonseca 1Kieran Saker 1Kazuki Ohta 1Jay Simons 1
Verbatim, from the transcripts: the passages where ServiceNow comes up
Software Stocks Have Massively Crashed. Here's What Founders Need to Know.
- ▶ 26:10 Jason Lemkin And I think that is gonna benefit Salesforce and ServiceNow.
From PLG to Enterprise to SMB: Insights from Calendly's CEO Tope Awotona
- ▶ 24:52 Jason Lemkin They need other integrations that you didn't even know you had to do a service now integration and then stuff you didn't even know that didn't even know you did Viva and like that every million dollar deal could consume all your dev time.
The Top 10 Customer Success Metrics Investors Care About in 2025 with Gainsight CEO Nick Mehta
- ▶ 8:05 Nick Mehta ServiceNow has almost a hundred percent, for example.
HubSpot Co-Founder Brian Halligan on How to Hire Great VPs and How M&A Really Works
- ▶ 5:01 Brian Halligan Call it Circus now or Atlassian or companies like that.
- ▶ 6:42 Jason Lemkin When you hire the folks to stage ahead, you're like, listen, we want it lasting in service now.
From Outbound to Channel Partnerships: Your Burning Sales Questions Answered by Jason Lemkin
- ▶ 26:12 Jason Lemkin Service now, the majority of the revenue, right?
The Future of AI and Sales in SaaS with Henry Schuck, CEO of ZoomInfo and SaaStr CEO Jason Lemkin
- ▶ 21:32 Henry Schuck Didn't not from Salesforce or ServiceNow or one of these great companies, not good enough for the company. 2 times in the scene
Forget the SaaS Gloom and Doom. Just Build. with SaaStr CEO and Founder, Jason Lemkin
- ▶ 13:00 Jason Lemkin Everyone says how great service now is holding up, which it is service now. 3 times in the scene
6 Questions Founders Should Ask Themselves to Drive Value from Generative AI with Base10 Partners
- ▶ 16:36 Lucy Fonseca But ServiceNow, for example, has also added generative AI capabilities
Is AI the Only Thing in SaaS that Anyone Cares About Anymore? AMA Part 1 w/ SaaStr CEO Jason Lemkin
- ▶ 10:40 John Becker So what are your thoughts, I guess, on platform, on the platforms like specifically ServiceNow and of course Salesforce, which is the gorilla there from an ISD perspective and bringing products that extend that platform or those platforms… 4 times in the scene
5 Lessons from Scaling Six Products to $100M+ with Samsara's Chief Strategy Officer
- ▶ 4:24 Kieran Saker Uh, if you are in an enterprise business like ServiceNow, for example, where their customers never churn, they always expand, you'd be willing to incur a longer CAC payback period because that customer lifetime value is so high.
What's New at Box with Aaron Levie, CEO and Co-Founder of Box and Jason Lemkin, Founder at SaaStr
- ▶ 17:51 Aaron Levie And like all these things end up sort of compounding over time one way or another, where service now should not be valued at the, at the same multiple of a company that is much less gross margin, much, much smaller deal size, but that's…
The Most Important SaaS Metrics with Monday.com Co-Founders and SaaStr Founder Jason Lemkin
- ▶ 2:56 Jason Lemkin Um, if you're serviced now and you sign five-year contracts up front, maybe there's no problem with the three-year because all the deals are five years, but you can also have pretty good CAC and long CLTV and go bankrupt.
- ▶ 42:09 Jason Lemkin ServiceNow approaches a hundred percent, right?
Why The Era of Efficient Growth is Now: The State of the Market with SaaStr CEO Jason Lemkin
- ▶ 20:32 Jason Lemkin Those are folks that are, that have, that are growing faster than they were before in ServiceNow,
Scaling a B2B Leader from $0 to $1B+ ARR: Insights from UiPath's CEO and Founder Daniel Dines
- ▶ 38:57 Daniel Dines It was before his Snowflake gig, between, it was between ServiceNow and Snowflake.
Scaling for the Enterprise: Top 5 Lessons on the Upmarket Journey with @AirtableApp CEO Howie Liu
$100 Million ARR Pivot: From Platform Product to Vertical Apps With Treasure Data CEO Kazuki Ohta
- ▶ 32:25 Kazuki Ohta ServiceNow is saying they have now platform
The State of the Cloud: 2021 with Bessemer Venture Partners | SaaStr Software Community
- ▶ 10:24 Byron Deeter And then if you roll that forward, what you see is, is service now, um, has been surpassed and certainly, um, you know, Shopify through this period, 2 times in the scene
Lessons in Scaling a Low Code Platform with Airtable | SaaStr Software Community
Lessons in Scaling a Low Code Platform with Airtable's CEO Howie Liu
- ▶ 18:08 Howie Liu And then there were top down low code app platforms like service now Salesforce app cloud that are, you know, powerful, but more heavyweight it adopted.
- ▶ 36:12 Howie Liu So companies like service now companies like Salesforce itself had had a, um, you know, a app platform offering called force.com now app cloud, uh, that we're growing very, very quickly.
The Current State of Venture Capital and Cloud | SaaStr Software Community
- ▶ 18:43 Byron Deeter Yeah, that was a ServiceNow and LinkedIn missed their quarters.
State of the Cloud 2019 from Bessemer Venture Partners
- ▶ 33:37 Byron Deeter And then on the other side, really wave one of these great cloud businesses were all around applications, and the SaaS businesses for, you know, from Salesforce and ServiceNow to, um, the Workdays of the world, these fantastically powerful…
Jay Simons, President @ Atlassian - The Inside Story Through IPO
- ▶ 17:20 Jay Simons You know, if I, if I'm serviced now, and I'm, I'm, I'm, which is a great company, right?