AI Automation

“There might've been something I tried to automate that Claude wasn't quite good enough. And then actually in the next model, oh, well now it is good enough. So it's always also thinking about what may have not worked. Like it might be worth the time to revisit…”

“And this, if an automation doesn't work a hundred percent of the time, it's not really an automation. And that last five to 10% does take more time. Also building the automation is often a lot slower than you doing it yourself.”

“The relationship, the trusted relationship between a broker and a buyer in this very emotional and seller, very emotional transaction, I don't think is ever going away.”

“China is saying, we're not going to worry about innovation right now. We are going to build infrastructure. So in a, by the time this Show comes out. China probably will have announced its next five-year plan, and that next year five-year plan is funding a ten…”

“I think automating, like, customer service and support is a little bit overhyped.”

“So then we map those forms of automation against these 70 industries. And we came up with 10 where we thought we have really high conviction that at least 20 to 30% of tasks, again, not people, but tasks can be automated.”

“The base version of Zendesk, which you get with AI, it's about 20% automated. That's about as well as you can do without training.”

“We haven't hired at least Four or five people to date that we were considering hiring like a new person for this new role. And we decided not to, because it was faster and easier to automate some processes and workflows instead of having a dedicated person for…”

“So in any case where we can be very precise about what a great result looks like, we'll be able to make that task automatic much more easily than tasks that are much more nuanced and have a lot of complexity.”

“What are the kinds of roles that people are currently outsourcing, say, to another country? Right? If it's something that they're willing to do that for, then that's probably a pretty good target for what AI could take over.”

“If you're automating away the warehouse jobs, people don't need to buy more stuff. So you're not going to sell twice as many products. You're automating away more white collar work. So the amount of companies that actually need to raise capital becomes less. L…”

“Adam D'Angelo had this cool role that just kind of got announced. Yeah, the role is to work with Adam at Quora and figure out which workflows can be automated with AI.”

“And if you can't do that, then your ability to actually automate that task isn't going to exist because there's no economic incentive to just be, hi, I'm the headless, faceless, nameless, low price mortgage leader is not really a business.”

“The bet that we are taking is that AI will drive automation in a significant way. RPA would be fully eaten by AI automation, and the future is likely going to be more of decentralized, federated execution.”

“I think the scale advances steadily at five or 10% a year. And yes, you're going to need less people. You're going to get more efficient.”

“When you think about, like, the world of work that could be intelligently automated away, and the amount of time and savings Both employees and companies can get. It's just like an order of magnitude larger than what is currently possible.”

“On the vertical SaaS side, a lot of, we're seeing a whole set of new companies that are popping up around these sort of basic manual work processes, because if you're a vertical provider, so if you're providing software to vet clinics, for example, There's a l…”

“So we built a AI newsletter community business called you probably need a robot.com helping people Be more productive using AI. And the biggest lesson we learned is people were asking for AI, but what did they really want? Automation.”

“The more digital they are, the more data there is about a job the more that job is likely to go to be automated and improved massively in its efficiency.”

“Probably at some point, your plumber might get more than your marketer because the marketer can use tools and be way, way more efficient, but the plumber AI is going to take a very long time because None of the plumbing companies are collecting data, having ro…”

“So I would say a lot of offline, new offline experience roles would come. Like we were talking about the business, right? People can get together, and you know, you have this group of founders, or you have a group of creators, or whatever. Somebody being conci…”

“Yeah, if you're writing code, you know, you're about to become a newspaper man. But if you can write a really good play or movie script or novel. You're going to be a very rich person.”

“To get to 80, 90, 95% automation. But the challenge is, like, most people don't care about, you know, if you could get a driverless car that could drive well 85% of the time, that's not particularly useful because that's still too dangerous or inconsistent exp…”