Dalen: Founders should pair polished front ends with simple backend tools
“But I would say just make the front end look as nice as possible to grab attention. If you're not as, you know, in a position to be easily creating traffic, just to grab that attention and clearly communicate what it is that, you know, like what makes your car…”
Martens: Jotform and Typeform Are Continuously Raising Prices and Moving Upmarket
“A JotForm, Typeform, they're only, especially Typeform, they're only raising their prices. So they're moving away. They're moving up market.”
Typeform reached approximately $20M ARR within its first six years
“In this chapter, the company achieved, let's say, the first level, the first step, the first brick, which is more or less around this twenty million. It took six years”
Typeform's annual growth slowed to 31% in 2018
“But eventually, in 2018, the growth has slowed down to that 31%.”
Typeform added nearly $60M ARR between 2019 and 2022
“And in the next four years, so, 2019 to 2022, you can see that we accelerated growth And on that first brick, first twenty million, we added another three bricks, or almost sixty million.”
Typeform customers averaged 370 form submissions monthly
“Every customer creates forms. These forms are shared. There's 370 submissions on average per month, right? So 370 people per month per customer are exposed to the product, right?”
Typeform added 80k+ customers and 300M+ submissions in 4 years
“So in these four years, we added these three additional bricks, we added 80,000 plus customers, and we added more than 300 submissions. Three hundred million submissions.”
Typeform grew 22% in 2022, below historical average
“When the last year, 22, we only grew 22%, and that was below our average.”
Typeform reached 125,000 customers by early 2023
“And we say, okay, we don't have 45,000, now we have a 125,000.”
Typeform enterprise customers generate 15k to 22k submissions monthly
“They were buying the Enterprises KUs, and they were getting 15 to 22,000 submissions per month.”
Typeform shifted its core strategic goal to total submissions
“What we did was to shift to total number of submissions. So now we want to increase and we want to reach 1,000,000,002 1,000,000,003 billion submissions as fast and as soon as possible.”
Lecha: Submissions are the core proxy for customer value in form software
“In the end, the submission is a proxy for value, right? Because when you ask questions, the value is from the answers. So the more answers from more people, the more value you get.”
Typeform consolidates all go-to-market and pricing teams under one revenue leader
“What we did was hire a revenue leader, and we brought in all of the go-to-market revenue-related departments. So now, marketing, and sales, and channel sales, and customer care, and customer success, and even pricing and packaging are reporting to that one per…”
Lecha: Typeform sees record enterprise revenue after One Funnel overhaul
“It took us a year to get here, but in the last nine weeks, in terms of the highest valued customers, which is the enterprise SKUs, we've been seeing record levels of new revenue generated.”
Typeform is pivoting to a high-frequency tool for sales and marketing
“And one of the things that I'm trying to do as part of product strategy is to move it into high frequency niche high night, which is a very productive place to be. So for marketers, for salespeople, I want to make sure that they think of us first, right?”
Udezue: Typeform is developing a new variation of the freemium model
“In fact, at Typeform, we're trying to maybe invent new, a new twist on freemium just because of some of the things we're seeing for our particular customers.”
Calendly and Typeform track three thresholds of increasing user activation
“Like at Calendly and also at Typeform, we have three thresholds of increasing activation, right? And we just try to make sure that people go through each one, as many people as possible. And frankly, we try to figure the drop off between the increasing definit…”
Jotform and Typeform pricing is prohibitive for bootstrapped founders
“Then you have more well-known players like JotForm, TypeForm, but they can get really expensive. Especially when you're a bootstrap founder, because they have volume-based pricing. So, you know, you collect more than 10 submissions, and you need to start payin…”
Okunyev: Typeform's VideoAsk is generating around $3M in ARR
“The products around three million in ARR.”
Okunyev: Typeform's ARR is slightly over $70M
“A bit, bit, bit more than that.”
Okunyev: Typeform's internal R&D incubator operates as a two-person team
“We're two. So I act as product manager, designer, and now I'm doing front end development as well. And then I work with a guy called Neil who's just a fantastic, like, product person, super all-rounded, back-end, front-end, just also, you know, great product i…”
Okunyev: Typeform and VideoAsk were built without systematic feedback processes
“Nothing systematic. Just the same way that Typeform was built and video ask was built. We just wanted to make more human interactions around data collection.”
Okunyev: Typeform is nearing 500 employees after reinvesting profits into growth
“We're nearing 500 people. So we are, you know, we flirted with being profitable and then we've reinvested now.”
Typeform allowed employees to sell half their vested shares in Series B
“We did allow employees to sell, if I remember up to 50% of what they actually had. So there was quite, quite a bit to take off the table, but it was much earlier.”
Okunyev: Typeform will consider an IPO in two to three years
“I mean, you know, in the next two, three years, we're definitely going to be looking, be in that area of considering it.”
Okunyev: Typeform is approaching 100,000 customers
“We're approaching a 100,000 customers now.”
Okunyev: Typeform has raised $50 million in capital
“Fifty million.”
Okunyev: Average Typeform customer pays around $40 monthly
“Around 40 dollars.”
Okunyev: VideoAsk releasing in-browser live transcription and logic jumps
“We've even released a feature soon where it transcribes live in the browser based on listening. It will jump to a different question.”
Okunyev: VideoAsk hit ~$1.4M ARR in its first year as a paid product
“We've done like what around 1.4 millionaire ARR in the first year of the product.”
Okunyev: VideoAsk can 3x ARR or more by the end of 2021
“Yeah, I think we can three X or more by the end of the year.”
Okunyev: Typeform grew around 50% year-over-year in the past 12 months
“Around around six, 50%, I believe.”
Okunyev: VideoAsk experiences 3% to 4% monthly MRR churn
“Yeah, I think I think it's around three percent, three, four percent.”
Okunyev: Typeform is not in acquisition talks with SurveyMonkey
“No, but, you know, we did have those conversations. I have met with the SurveyMonkey CEO a couple of times, just casual conversations, but that was way in the past. Just for fun, but no, no, nothing, nothing happening there, I can assure you.”
Okunyev: Typeform could reach an $800M valuation in six months
“I would say in the next six months, we wish like based on, yeah, based on a multiple about 15, like, you know, 800, I would say.”
Boufarhat: Hopin receives around 1,000 inbound website leads daily
“I mean, I'm gonna have to take a look at this, but I think the number is close to the HubSpot form, sorry, the website form gets a lot you know, over a thousand, whereas the around a thousand a day, and the type form gets about 130 to 180 a day.”
Typeform averaged 55% completion rates compared to SurveyMonkey's 20%
“What is born out in the data is if, you know, on a SurveyMonkey or any other survey tool, the average completion rate is about 20%, and the value of Typeform is that completion rate is around 55%.”
Typeform reached millions in ARR with zero marketing spend
“The company had grown to significant millions of ARR without spending a dime on marketing, because there was inherent network effects from the reality in the product, how people were sharing it.”
Typeform's average selling price is around $40 per month
“The ASP is around 40 dollars a month.”
Typeform manages 40,000 customers with a three-person sales team
“Our sales team is about three people, so.”
Typeform has reached a headcount of 190 employees
“We're now a 190.”
Typeform has approximately 40,000 paying customers
“Total customers around 40,000, plus we have a bunch of free customers as well.”
Typeform stayed in a free beta for a year before charging
“We launched the product, 2013. We spent a year in what we called a beta, but I think we just called it beta because we weren't charging at the time. After a year we got, we rolled out the payment plan. It was just one plan called the pro plan.”
Okunyev confirms Typeform generates over $1.6 million in monthly revenue
“You're a good mathematician.”
Typeform has raised $52 million across four funding rounds
“In total, we've done four rounds, as I mentioned, and we raised fifty-two million dollars so far.”
Typeform's monthly logo churn hovers around 5%
“Yeah, around the five percent mark.”
Typeform sees cyclical churn driven by returning 'serial reactivators'
“We have a lot of serial reactivators in Typhoon because people come in, they do a Typhoon, they churn, then the next Typeform. So they come back. So there's kind of this cyclical thing.”
Typeform gets around 50 million unique form landings monthly
“So there is I think it's probably now fifty million unique landings a month on, on, on, on forms.”
Thompson built Poppy's initial prototype with Squarespace, Typeform, Excel, and SMS
“Typeform, like Squarespace, I can do a four week trial, Typeform do signups and things like that. I can use Excel as a database. I can use a Google Calendar as a scheduler and SMS trying to connect it all.”
Thompson: Poppy's initial MVP was built on Squarespace, Typeform, Stripe, and Excel
“I had a landing page on Squarespace, signups and feedback forms were done through Typeform, Stripe handled the payments, I did scheduling via Google Calendar, communication with SMS, and my database was Excel.”
Point Nine Capital invested in Typeform before the company began monetizing
“We looked at it quite early in the company's lifetime. They had the product pretty far, but they didn't charge users yet, right? They were kind of in an extended beta version, and we saw the product, and we just really loved it, and so we took a leap there, an…”