McGregor: We were first in the world to use SMS for GSM delivery
“And we were the first company in the world to use SMS for delivery to mobile phones and GSM.”
WhatsApp completely dominates SMS for customer communication in Latin America
“And so SMS in Mexico
Mexico, Latin America is not very strong. WhatsApp is definitely the go-to.”
Trenda: 90% of Good Talk users eventually download the mobile app
“We're an SMS first product, although 90% of the users do eventually download the app, but we just believe you have to show them the value before you get them to download an app.”
Baszucki predicts immersive 3D communication will follow phone and SMS adoption.
“So if you start, if we take a step back and say immersive three D it will with market forces follow the phone system, video communication, SMS, then the influencers are just massive.”
Sharma: Capturing phone numbers converts at half the rate of email
“The conversion rate of grabbing somebody's phone number is You know, probably half, if not lower for most brands than what it is to grab email.”
Nagpal: Indian consumers ignore email, relying on WhatsApp and SMS instead
“There are scheduling software available like Calendly and many other, but they are mostly email. And nobody reads email. So I mean, people do not read email in my country. Usually they are like older people. They usually check SMS and WhatsApp.”
Karthik Jagannathan: 40B A2P SMS Sent Monthly in $90B Annual Market
“Even today, there are forty billion, billion, with a B, forty billion app to user SMS that gets sent every month. And reportedly, the SMS around the world is a ninety billion dollar market in dollar terms annually, right?”
Söderström: Early mobile data messaging cost 1/1000th of SMS
“So we started this company where you could send text messages over data instead of SMS. And already back then, even though you paid per kilobit, it was still one month thousand the cost of sending the same, you know, 160 characters over, over text message.”
Abousleiman: Consumers Prefer Texting and Will Stop Opening Emails
“Most people want to text these days. They don't want an email. They aren't going to open their emails anymore.”
Gupta: SMS Is an Impression, While RCS Is a Conversation
“When you say SMS, it's just like impression. The moment you talk about RCS is conversation”
New Communication Channels Layer on Older Ones Rather Than Replacing Them
“What you find is that these new channels don't replace each other. So Video and push notifications and things. They don't replace SMS, so you don't have the situation where the SMS market plateaus, or the email market with the synchronization, you know, where …”
Five-O is developing SMS functionality for users without smartphones
“We're also trying to get it that function so that it can work with SMS, and they can submit their interaction reports through text messaging.”
TextingBase marks up $0.006 wholesale SMS costs to $0.04 per text
“If our cost per message is about a .6 of a penny and we're charging four cents a penny you know, that's kind of a text.
Four cents a text.”
Evans: WhatsApp handles 50% more volume than global SMS with 40 engineers
“WhatsApp is doing about twenty billion messages a day, and the entire global SMS system of every mobile operator on Earth is doing about twenty billion. So WhatsApp is 50% bigger than SMS with 40 engineers.”
SMS Is Becoming More Relevant on Mobile, Not Dying
“I certainly don't believe SMS is dead, and in some ways you could argue that it's relevance, it's becoming ever more relevant as we move from the desktop to mobile.”
SMS Will Not Become a Primary Interface for Mobile Services
“I do also think that in in a variety of cases, I, you know, I'm not a believer. That SMS is going to, because there are people who are quite a bit more optimistic than I am that SMS is going to be one of the primary ways that we interact with services on our p…”
Gutierrez: SMS proved more effective than phone calls for loan collections
“So my, ah, last company, we dealt with a lot of lower income borrowers who were primarily didn't have a computer at home, but had a mobile device, and so we used SMS very often for collections. So, you know, instead of calling somebody at one day late, we woul…”