Retail Stores
topic on 9 shows · 15 statements across 14 episodes
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14 statements about Retail Stores, every show
Cole: Founders must view physical retail stores purely as marketing investments
“You almost have to be prepared to write it off to look at it as a marketing and branding and initiative.”
Kendra Scott: The goal of retail staff is connection, not selling
“The goal for the people that you hire in your retail stores is not for them to sell. It is for them to connect. It is for them to make every single human that has taken the time out of their crazy busy schedule, who decided to walk through the doors of your st…”
Dasilva: Physical retail stores are more eco-friendly than e-commerce shipping
“If you think about retail stores as like a local warehouse, they don't, they're not sending boxes to your house. You're going to a place where it's already there and you make a selection. I think that these are environmental choices and not only people thinks …”
Sanchez: Spirit Halloween pop-ups cost $10k–$50k to set up in weeks
“The average commercial, let's call it retail store, costs millions to throw up and takes months and Spirit or Halloween Express costs maybe 10 to 50,000 dollars to throw up and is up in days or weeks.”
Gopalan: Esper manages 2,000 devices per location across thousands of retail stores
“Another example is in a retail store that we have. There's I mean, it's a product that I can't talk about too much, but as you, you're talking about 2000 devices per store. And, It's an amazing use case. And you can, and there are thousands of these stores and…”
Sukhi's secured 100 retail stores before prioritizing farmers markets
“We had the retail already gone to a hundred stores, and then the farmers markets and food service is what we concentrated on.”
Evans: Flagship retail stores are self-funded marketing, not logistical sales endpoints
“The stores are sort of a self-funded marketing operation. ... They broke even in their own right, but they're not just that, that's not actually what they're there for. They're not the end point to a logistic system.”
John Neman: Physical retail stores are Sweetgreen's best customer acquisition channel
“We find it to be incredibly important. And as it's our best customer acquisition channel, what it does is it's, there's no better way to really illustrate what we're all about than a retail... You know, it is by far our best acquisition channel.”
Neman: Legacy retail stores cannot simply retroactively add digital experiences
“You cannot take an old retail store and add the digital experience on it. We've thought from a digitally native way, not just about how to build the technology, but I think what people lose and people forget about this is you actually have to think digital fir…”
Winthrop: American Giant Grew in 2020 Despite Retail Closures
“We grew and that was growing despite our retail stores essentially shutting down. We had retail, which we had four doors in last year You know, produced, they became cost centers. They were not generating any revenue at all, but we did grow.”
Johnson: Operating retail stores as loss leaders is a failing strategy
“Oh, I think anybody who sets up a retail store as a loss leader is going to fail. You know, there are much better ways to invest your money to build a brand and to build a business than use a store as a loss leader. Now, that has worked at times for flagship s…”
Lake: A 10% to 15% sales drop can kill a retail store
“Like a 10%, 15% decline in your store volume can kill a store.”
Nicole Quinn: Allbirds physical retail stores reach profitability in months
“Clearly all birds have just raised around to focus on retail expansion, and you can see that these retail stores are profitable in a matter of months. Often they're cost-neutral marketing channels.”
Helix Sleep charges $900 for a mattress retailing up to $3,000
“And so whether you get a firmer mattress, a softer mattress, a more supportive one from us, We charge the same price to the consumer, which is for a queen size, 900 dollars. That product at a retail store would cost closer to two to 3000 dollars, so we're real…”