Enterprise Search

“AI might be the first time that inside a company search can actually provide immediate value.”

“If you really want to go deep, I don't think you will ever dedicate the people to do it. And the last thing I'll say is you think about from an anthropic engineer's perspective, you joined a big AI lab to work on models, not to build Google drive connectors, r…”

“The challenge that we have here is as a domain, as an enterprise user, as a CXO, you know exactly what is out there in this vast ocean of data that, that needs to come back as an answer when I look for it, right? Because I know I wrote that document some, at s…”

“There's a lot of focus on embeddings and vector search over the last few years, but that's actually only one part of, ah, building a good search system. Because if you think about an enterprise, ah, imagine a company that has been around for a few decades. You…”

“Most of the companies started in the pre-SaaS world, they failed because you could just couldn't build a turnkey product. But SaaS actually allowed you to actually build something, you know which is my insight.”

“On the web, even if you don't have good semantic understanding, there is so much that you're going to learn from people's behavior because, you know, you have a billion people, you know, coming and using your product. In the enterprise, you don't have that lux…”

“We cannot offer the product to one individual inside a company. Even one person, you know, their search needs require us to actually search over all the entire company's information for them. So it's expensive. You have to actually index, you know, all of your…”

“Why don't we wait six months? Because this is going to be available from all of the major LLM providers today that want to get the enterprise accounts.”

“But I think those two worlds are gonna blend together. Consumer search should not just be limited to what's on the web, and enterprise search should not be limited to just proprietary data. It should have both, and a lot of these AI native services are working…”

“I would view AI as an enterprise search problem. So where do you have huge repositories of data? Like what are you putting that in your data warehouse if you have one? Or where do you have the most data in your system? Or if you could search that data really q…”

“And this is where, you know, the transition happened from the vitamin to the painkiller. When people saw that if only I had something like ChatGPT inside my company or all of my company knowledge, people realized that, whoa, like that, no, this is something I …”

“Like enterprise search kind of sucks. Like even inside of Google being a search company, like we had probably the best enterprise search, but it was still pretty bad.”

“That's number 11 on the CIO list of things to spend on. I'm not going to go after that during an economic downturn.”

“Where in his opinion, if you really wanted to solve the problem of enterprise search, it was actually, you go narrow, not broad. Search isn't actually a text box anymore. It's the interactions that people internally or externally are having with the informatio…”