Chat

“Chat makes sense if you're the highest agency person in the world, which is Elon and Sam. But for the average consumer, like their ideal interface is TikTok. So we need to find something between chat and TikTok.”

“It is the best new shopping tool, I think, and the place for discovery when people start asking.”

“And if in chat you say, what's the best website builder and Webflow's URL is the number one citation and nobody else mentions Webflow, then they won't win. And so for these popular questions, the way to win is not just a page on your site. It's pages off of yo…”

“The average, I think the stat roughly was average of 25 words per prompt and average of three to six for search, something along those lines. So chat is significantly more specific.”

“Search was pretty magical in terms of its ad unit and its cost economics, because there was the index, which was a fixed cost that you could then amortize in a much more efficient way. Whereas this one, you know, each chat to your point, you have to burn a lot…”

“We only have an agent, and it's called Cascade inside of Windsurf. Chat is a legacy paradigm, and we completely replaced it, and as you can see here, users are enjoying it, or in fact, they might not even know the difference, but they're just enjoying the high…”

“I think for chat, like, you're chatting with somebody, like, it's already better in, in many cases, right? Because, like, you know, those chat experiences are horrible with humans, because, like, the human is probably doing, like, 20 different parallel chats, …”

“By the way, I think there are like, it's not that it's only chat either, like there are, if you have high volume use cases where they're more prescribed, and the, you don't actually need the full generality, there are many use cases where it's better to have s…”

“Ultimately, do not think so. I think that chat was always a useful feature. It's an, it's a useful interface, but again, it's like a single cell in Excel. It's like asking if the TI-eighty-four was the right interface for computers, or the terminal was the rig…”

“And so that's why the HCI problem, like people just aren't spending enough time thinking about like chat is obviously not it.”

“I mean, every social communicator, every, whether it's Yahoo, AOL, Facebook, everything becomes chat in the end.”

“Chat is a massively limiting interface, you know, at the limit prompts are for developers.”

“I didn't believe that chat would replace search, but I think for many use cases, it will.”

“I actually agree with you that chat isn't the right thing for all things. One of the critiques that I got, of course, from the piece that I wrote about conversational commerce was, well, it was your critique, which is, well, you know, it doesn't make sense to …”