COVID-19

“By the second week in February, something very strange happened, and all of a sudden, there was a pretty big diversion or a dip in company propensity to purchase, and we know why that was. Most likely because of COVID. And that is actually what happened over t…”

“What this is showing that there's the amount of consumption that business professionals are doing has been very steady in the last few weeks has increased significantly. Of course, as you would expect this looks at a bunch of different Large topical areas like…”

“We're happy to discuss that, but at this point, no one has tuned because of this.”

“Leading into COVID, they were already expanding the balance sheet through the repo market, and it was only a matter of time before they were going to have to do QE. And so once the COVID hit. It was like, oh yeah, here we go here. It's QE because of COVID. It …”

“No, there was nothing. There was, the virus hadn't hit yet. I mean, the process began in December.”

“So we're gonna, I expect us to see something even worse than we saw the last time this happened when, you know, it took 10 years to create all these jobs that we just lost in a matter of time.”

“Are all those people going to go back to their jobs? No, they are absolutely not going to go back to their jobs. You're going to have a lot more machines doing a lot of these jobs for one thing.”

“The only reason we're talking about UBI like we are right now to the degree that we are is because of this crisis.”

“During COVID it was 1200. Now it's back to normal six, 700.”

“I think we lost about three to six months of earned or like potentially earned income overnight and sales since then have continued to be just absolutely dead.”

“If we look at January, 2018, we were around 60% of our revenues were coming from small business. If you look at January this year around 20%. And COVID actually increased our churn in the smaller business segment. Which we were able to replace it for enterpris…”

“We had about 900 cases with customers who are trying to, you know pull back their contracts.”

“We do think overall we're going to lose between three to four months of recurring revenue.”

“I think we lost at least fifty million, if not a hundred million in valuation.”

“So prior to COVID office parks are the number one channel for consumers. And on average, we make a thousand dollars a month at an office park.”

“Round figures, Nathan, was about 30 about a third initially. And then we climbed up from there.”

“I'll say that we've helped 600 children since COVID started, not all which have paid to be connected with a provider.”

“Prior to COVID, we were at about a 44% deficit in San Diego alone, very close you know, statewide.”

“Well, actually because of COVID, it actually was about two million a year ago. And this last year was around 1.5 million. So we did see a little bit of a fall off.”

“And the number of consumers who are coming to get, get them pre-COVID, it was about one point 1.1 to 1.3 million per month. Because of COVID, people are not going out doing stuff. It has come down to about seven, 600 to eight, 800,000.”

“When COVID started, we downsized the team and left only the more senior folks. Then we basically replaced junior folks by senior folks when raised capital. So, in terms of headcount, we try to stay pretty much the same. In terms of the team cost, it actually c…”

“And suddenly the industry like hit this massive uptick and we started getting more calls than we did pre COVID. So it's been interesting to say the least. Certainly some industries, you know, are on tighter budgets, but I'd say our HR tech and specifically emp…”

“We had like, 25% of our accounts go on hold, so COVID was definitely, it impacted us, but we were able to retain all of our employees, and we actually started working for the 25% of our accounts who needed to go on hold for free, just because we wanted to help…”

“If last year didn't happen, we'd probably be in the one 20, the 30 range right now.”

“Revenue pre COVID we were doing a couple 100,000 dollars a month, you know, again, working with some of the largest you know, more offline merchants in the space.”

“Churn, I guess, like, customers that we had that were in the recruitment and the event space in particular got really heavily hit.”

“We crossed five million in revenue in 20 20, 20, right before COVID hit, and we're at 40 people”

“When COVID hit in March we were doing around 2000 200,000 per month in revenue. And so you can see me whatever hair I had I lost during that March. And so almost 90% of our customers called me and they said, well, you know, everything is shutting down, especia…”

“We probably lost 40% of our customers during like revenue wise during during 2020. That being said, we were able to sell to a bunch of new customers during that period. So we only ended up about down about 10%.”

“The issue was that our revenue tanked 97% when COVID hit.”

“We still, we shrunk about eight percent in 2020, because as you say, it's a bad time to be meeting your customers face to face.”