Assertion Not checkable as stated
TeamSnap: Sports rebounded 100% better in Canada due to pandemic management
“And in certain parts, it's actually over a hundred percent more Canada than the U S because they managed the crisis more effectively.”
Prediction Not checkable as stated
TeamSnap expects flat 2020 revenue, halting its 45% annual growth trend
“We expect our revenue this year to be the same as last year. So not 50% growth or 45%, But the same as last year, but given everything that's going on in the sports world, I count that as a victory.”
Insight
DuPont: The trough of a recession is the best time to start
“I would argue that the trough of a recession is the best time to get a company rolling.”
Assertion Not checkable as stated
TeamSnap maintained a 30% free-to-paid conversion rate for a decade
“Our conversion to paid from the free trial is about, and this has been consistent for a decade, 30%.”
Assertion Not checkable as stated
DuPont: TeamSnap's club segment is 40% of revenue, growing >100% YoY
“That part of our business is now that is clubs, leagues, and associations represent almost 40% of our overall business. So it's a, it's growing a hundred percent year over year, actually over a hundred percent as, and is an exciting part of our overall busines…”
Assertion Not checkable as stated
DuPont: TeamSnap's annual logo churn is 15% for teams, 5% for leagues
“We end up with 15% churn on an annual basis at the team level and five percent churn at the club and league level.”
Insight
DuPont: Junior sales reps should work in bullpens before going remote
“We don't really care where people work, but we found that on the sales side, we benefit from putting junior sales reps together in a pool, bullpen kind of deal, so they all learn from each other, and they kind of compete and have a good camaraderie, and then a…”
Assertion Not checkable as stated
TeamSnap reports 5 million MAUs and 1.5 million DAUs
“Monthly active users is five million. Daily active users is 1.5 million and You can do the math, but the average team has about 40 people on it.”
Assertion Not checkable as stated
TeamSnap historically averaged 45% annual growth in users and revenue
“We've grown steadily even since you and I talked and around, I think our average has been 45% per year. Since, since we, yeah, growth since we last talked in users and revenue.”
Disclosure
TeamSnap's business dropped by one-third at the onset of COVID-19
“Round figures, Nathan, was about 30 about a third initially. And then we climbed up from there.”
Assertion Not checkable as stated
TeamSnap furloughed half its workforce (80 employees) in March 2020
“Yeah. So round figures we furloughed about half the people in the company. Okay. That was about 80 folks.”
Assertion Not checkable as stated
TeamSnap has rehired 15% of its furloughed workers as of late 2020
“We've brought back about 15% of the folks we furloughed, and we hope to bring back more over time, but we're going to be extremely conservative.”
Assertion Not checkable as stated
TeamSnap reports a typical CAC payback period of six to seven months
“Yeah, so our typical CAC we look specifically at CAC time to break even, and our typical CAC time to break even is six or seven months.”
Assertion Not checkable as stated
DuPont: TeamSnap's average organization customer pays nearly $2,000 per month
“And the average organization is paying us approaching 2000 bucks a month.”
Assertion Not checkable as stated
DuPont: TeamSnap has grown revenue 70% to 100% every year
“We have grown. Between 70 and a hundred percent every year.”
Disclosure
DuPont: TeamSnap took no institutional venture capital until 2014
“We didn't take institutional capital until 2014.”
Assertion Not checkable as stated
DuPont: TeamSnap's average annual team subscription is roughly $80
“The average team per year, the average contract with the annual subscription is about 80 bucks.”
Assertion Not checkable as stated
DuPont: TeamSnap has approximately 250,000 active paying teams
“You're in the right range.”
Disclosure
DuPont: 30% of TeamSnap's new consumer customers come via referrals
“On the consumer side, people, we have about a 30%, 30% of our new customers come through, come to us through referrals.”
Disclosure
DuPont: TeamSnap spends roughly $500,000 per month on paid marketing
“We're spending about half a million a month.”
Disclosure
DuPont: TeamSnap's LTV:CAC ratio is approximately 3.5
“We especially look at LTV to CAC and that's about 3.5.”
Assertion Not checkable as stated
DuPont: TeamSnap's team-level CAC is $80 with a one-year payback
“Well, I mentioned that the payback is about a year's time. So we're paying on the order of 80 bucks.”
Assertion Not checkable as stated
DuPont: TeamSnap club and league tier has 2x better LTV:CAC
“The LTV to CAC is twice as good. The payback period is same over a magnitude about a year. The churn is lower”
Prediction Not checkable as stated
DuPont: TeamSnap will cross $50 million ARR in early 2018
“I think we will. Let me think through the numbers here. I think we'll break it at the beginning of next year.”
