Divvy

company on 6 shows · 37 statements across 5 episodes · said 93 times in 23 episodes since 2019

the Official SaaStr Podcast 52 Top Founders 29 20VC 9 Acquired 1 How I Built This 1 TBPN 1

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the Official SaaStr Podcast 52Top Founders 2920VC 9How I Built This 1Acquired 1TBPN 1

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37 statements about Divvy, every show

SAASTR Assertion Partly supported
BILL has 250,000 core platform customers out of 475,000 total
“And that's on the, on all three kind of original platforms, if you will, that's Bill, that's Divi, that's Invoice To Go. On the core builds probably around 250,000.”
René Lacerte Oct 22, 2024 ▶ 4:58 Approaching Half a Million Customers: How to Win in SMB | BILL CEO and Founder René Lacerte
SAASTR Assertion Supported
Divvy went from first institutional round to $2.5B exit in four years
“We went from our first institutional round of funding to getting acquired in, in about four years, right? In a two and a half billion dollar exit.”
Sterling Snow Jul 5, 2023 ▶ 0:16 Go to Market Strategies That Led To Divvy's $2.5B Exit with Divvy’s Former CRO, Sterling Snow
SAASTR What-if
Divvy could have added billions to its $2.5B exit with earlier lessons
“If I could go back to that moment in, in 2018, with everything that, that we've learned along the way, we could have added more, we could have added a couple billion more dollars, I believe, to that eventual exit.”
Sterling Snow Jul 5, 2023 ▶ 0:56 Go to Market Strategies That Led To Divvy's $2.5B Exit with Divvy’s Former CRO, Sterling Snow
SAASTR Disclosure
Divvy required all revenue hires to write reports on Extreme Ownership
“We had everybody who joined the revenue team read the book and write a book report because we believed That extreme ownership at the end of the day was what was going to separate us in many regards.”
Sterling Snow Jul 5, 2023 ▶ 4:01 Go to Market Strategies That Led To Divvy's $2.5B Exit with Divvy’s Former CRO, Sterling Snow
SAASTR Disclosure
Divvy compensated marketing on closed-won revenue, not MQLs or SQLs
“Marketing, we didn't talk about MQLs or SQLs. We actually talked about closed one new dollars. That's how marketing Was measured. That's how they were promoted and compensated, bonus, all of those kinds of things.”
Sterling Snow Jul 5, 2023 ▶ 8:37 Go to Market Strategies That Led To Divvy's $2.5B Exit with Divvy’s Former CRO, Sterling Snow
SAASTR Disclosure
Divvy tied sales compensation to customer implementation success, not just logos
“Sales. It wasn't just on new logos. It was based on what they did during their first 90 days of implementation.”
Sterling Snow Jul 5, 2023 ▶ 8:51 Go to Market Strategies That Led To Divvy's $2.5B Exit with Divvy’s Former CRO, Sterling Snow
SAASTR Disclosure
Divvy set board budget numbers with an 80% certainty threshold
“The budget number is what we would essentially present on to the board. This is the board number. This is the number that come hell or high water, we are not going to miss. And there is some conservatism baked into this number, ok? This is the number that give…”
Sterling Snow Jul 5, 2023 ▶ 10:45 Go to Market Strategies That Led To Divvy's $2.5B Exit with Divvy’s Former CRO, Sterling Snow
SAASTR Disclosure
Divvy consistently beat financial expectations by landing between quota and stretch targets
“This framework was incredibly powerful for us because we got to beat and raise at a very high frequency. Most of the time, we would Push ourselves and come in between that quota and that goal number, and then we got to raise our expectations.”
Sterling Snow Jul 5, 2023 ▶ 11:45 Go to Market Strategies That Led To Divvy's $2.5B Exit with Divvy’s Former CRO, Sterling Snow
SAASTR Assertion Not checkable as stated
Divvy raised annual revenue targets 12 times in a single year
“When we would focus on a four week interval, we had years where we got to raise our annual target 12 times. And that allowed us to grow much faster than if we had operated in any other way.”
Sterling Snow Jul 5, 2023 ▶ 14:20 Go to Market Strategies That Led To Divvy's $2.5B Exit with Divvy’s Former CRO, Sterling Snow
SAASTR Insight
T3B3 feedback frameworks must be bilateral between managers and direct reports
“Now, there's a trick to T-three, B-three. You not only do it for your direct reports, you have your direct reports do it for you. So it's bilateral, ok?”
Sterling Snow Jul 5, 2023 ▶ 17:15 Go to Market Strategies That Led To Divvy's $2.5B Exit with Divvy’s Former CRO, Sterling Snow
SAASTR Insight
Snow: Initiatives without an assigned name and number will never happen
“A phrase that we circulated all the time was if it doesn't have a name next to it, and it doesn't have a number, it's not going to happen. Just book it. Like, it will not happen. It is a pipe dream.”
Sterling Snow Jul 5, 2023 ▶ 19:25 Go to Market Strategies That Led To Divvy's $2.5B Exit with Divvy’s Former CRO, Sterling Snow
SAASTR Insight
Snow: Teams should sell a manual version of a product before building it
“When you think you've got the idea for the product or the service, you first go out and you sell it. Put together some duct tape and bailing wire version of it. Most of the time it looks like a manual process or service, and you go out and you sell it. And you…”
Sterling Snow Jul 5, 2023 ▶ 23:55 Go to Market Strategies That Led To Divvy's $2.5B Exit with Divvy’s Former CRO, Sterling Snow
SAASTR Insight
Operating on a monthly cadence gives startups 12 chances to beat targets
“If your business today runs on quarters, figure out how to run it in months. You give yourself 12 chances To beat and raise, you give yourself 12 chances to correct mistakes, you give yourself 12 chances to have a higher growth rate at the end of the year.”
Sterling Snow Jul 5, 2023 ▶ 29:38 Go to Market Strategies That Led To Divvy's $2.5B Exit with Divvy’s Former CRO, Sterling Snow
SAASTR Insight
Startups missing targets must immediately shorten operational reporting to daily cadences
“If something is getting really hard, If you're behind, you need to shorten the cycle even more. So if you're forecasting and you're saying, Hey, I don't think we're going to get there in, in whatever time period you've chosen. We're not going to get there this…”
Sterling Snow Jul 5, 2023 ▶ 29:58 Go to Market Strategies That Led To Divvy's $2.5B Exit with Divvy’s Former CRO, Sterling Snow
SAASTR Insight
Snow: Great marketers embrace revenue quotas while bad marketers flee them
“In my experience great marketers love that, and bad marketers run away from that very, very fast. Like, I talk about it a ton in the interview, like, hey, this is how we structure it, and you know, you're gonna be a demand gen person here, and like, this is ho…”
Sterling Snow Jul 5, 2023 ▶ 36:52 Go to Market Strategies That Led To Divvy's $2.5B Exit with Divvy’s Former CRO, Sterling Snow
SAASTR Disclosure
Divvy measured brand marketing performance by total organic revenue
“Brand would have a number and their number was the organic number. Okay. So like I'm saying, okay, you want credit for basically everything. That's fine. The organic number, right? So everything we didn't use performance marketing dollars for that starts to th…”
Sterling Snow Jul 5, 2023 ▶ 37:44 Go to Market Strategies That Led To Divvy's $2.5B Exit with Divvy’s Former CRO, Sterling Snow
SAASTR Insight
Lemkin: Multi-billion valuations for Brex, Ramp, Expensify, Divvy changed VC investing behavior
“When Brex and Ramp and Expensify and Divi, all of them are worth billions, it changed. Not only did it change the size of outcomes, but it changed the way we invested. We didn't have to decide who was number one.”
Jason Lemkin Feb 3, 2023 ▶ 2:38 What Venture Looks Like In 2023 | SaaStr Founder Jason Lemkin + 20VC Host Harry Stebbings
SAASTR Assertion Supported
Blond: Bill.com acquired Divvy for $2.5 billion in 2021
“Last year, two and a half billion dollar acquisition by Bill.com.”
Sam Blond Nov 17, 2022 ▶ 0:48 SaaStr CRO Confidential: Founders Fund Partner Sam Blond + Divvy CRO Sterling Snow
SAASTR Assertion Not checkable as stated
Blond: Brex and Divvy were fierce corporate card competitors from 2018–2020
“Brex, where I was most recently CRO, and Divi, where Sterling is currently CRO, were bitter competitors from the time that I joined at least, which was mid 2018, at least through sort of like early 20 20, we were the primary two players in the corporate card, …”
Sam Blond Nov 17, 2022 ▶ 1:08 SaaStr CRO Confidential: Founders Fund Partner Sam Blond + Divvy CRO Sterling Snow
SAASTR Assertion Open · timeframe Nov 2022
Snow: Divvy parked branded cars outside Brex's office to troll them
“We paid some cars, wrapped them in like, you know, the Divi branding and said, you know, corporate card for everybody. And we had them sit outside your office.”
Sterling Snow Nov 17, 2022 ▶ 9:34 SaaStr CRO Confidential: Founders Fund Partner Sam Blond + Divvy CRO Sterling Snow
SAASTR Disclosure
Blond: Brex took bad margins to aggressively undercut Divvy on price
“We had a lot of sort of low margin deals where we were hyper competitive because we negotiated on price so deeply something that I'm a bit conflicted about, but those, there were a lot of deals where the margins weren't great.”
Sam Blond Nov 17, 2022 ▶ 10:57 SaaStr CRO Confidential: Founders Fund Partner Sam Blond + Divvy CRO Sterling Snow
SAASTR Insight
Snow: Competing on economic incentives inevitably triggers a race to the bottom
“It's hard not to race to the bottom if your value is built on on either one of those like underlying economic factors.”
Sterling Snow Nov 17, 2022 ▶ 11:39 SaaStr CRO Confidential: Founders Fund Partner Sam Blond + Divvy CRO Sterling Snow
SAASTR Disclosure
Blond: Brex framed Divvy's advanced budgeting features as unnecessary complexity
“Divi had a sophisticated budgeting tool. There was a feature that Rex did not have. And we actually positioned that as a negative. We said, you're a, you know, 50 person company. You don't want to have a lot of sophistication around rules around where cards ca…”
Sam Blond Nov 17, 2022 ▶ 18:16 SaaStr CRO Confidential: Founders Fund Partner Sam Blond + Divvy CRO Sterling Snow
SAASTR Assertion Not checkable as stated
Snow: Divvy reduced CAC by 75% after COVID caused a 30% drop
“And for our business, we immediately, you know, revenue drops 30% overnight, and so we get, we got thrust into that efficiency mindset for just a second during COVID, and then it obviously went crazy again, but during those moments, we had an initiative that r…”
Sterling Snow Nov 17, 2022 ▶ 24:45 SaaStr CRO Confidential: Founders Fund Partner Sam Blond + Divvy CRO Sterling Snow
SAASTR Assertion Not checkable as stated
Snow: A single newsletter ad generated 900 Divvy demo requests
“And I remember that day, like it was a very pivotal moment for me. Cause we got like 900 demo requests.”
Sterling Snow Nov 17, 2022 ▶ 27:35 SaaStr CRO Confidential: Founders Fund Partner Sam Blond + Divvy CRO Sterling Snow
TOP FOUNDERS Disclosure
Bean: Divvy targets Main Street SMBs rather than just VC-backed companies
“Luckies of the world, but just SMBs, you know, we kind of have two audiences. I say like one to 50 and 50 to 500, slightly different use cases for the most part, but SMBs in general, that that's, we're going after the mom and pops of America, Main Street Ameri…”
Alex Bean May 17, 2021 ▶ 4:10 Divvy Founder Sees Clear Path to $100m, 20k Customers, Most Revenue from CC fees, $1b+ in GMV
TOP FOUNDERS Disclosure
Bean: Divvy offers free software by monetizing card interchange fees
“We make money just like the banks would. And then we give you the software that Expensify and others are giving you. So we really combine it into one platform.”
Alex Bean May 17, 2021 ▶ 4:50 Divvy Founder Sees Clear Path to $100m, 20k Customers, Most Revenue from CC fees, $1b+ in GMV
Bean: Co-founders can be true partners without a 50/50 equity split
“And the advice I would give a non CEO co-founder is you have to understand where you sit for me. I always knew Blake was the quarterback and I was the running back to use a football reference, meaning we were partners and he, I don't think he could have done i…”
Alex Bean May 17, 2021 ▶ 7:44 Divvy Founder Sees Clear Path to $100m, 20k Customers, Most Revenue from CC fees, $1b+ in GMV
TOP FOUNDERS Assertion Supported
Bean: The vast majority of Divvy's revenue comes from interchange fees
“Almost, almost all I would say majority of that is on interchange.”
Alex Bean May 17, 2021 ▶ 10:30 Divvy Founder Sees Clear Path to $100m, 20k Customers, Most Revenue from CC fees, $1b+ in GMV
TOP FOUNDERS Disclosure
Divvy paused its SMB lending product during COVID-19 and plans to relaunch
“Well, we do have that set up. We are not Fully launched on it simply from a product standpoint, we actually launched it pre COVID. We pulled it obviously with COVID. And now we're, you know, going to start launching it again.”
Alex Bean May 17, 2021 ▶ 11:52 Divvy Founder Sees Clear Path to $100m, 20k Customers, Most Revenue from CC fees, $1b+ in GMV
TOP FOUNDERS Prediction Didn’t hold up
Alex Bean: Divvy will easily top 20,000 customers by year-end
“I mean, I think we'll easily top 20 and even with some growth pay on that, so we'll see, but we're going over a hundred percent, so we expect that to continue.”
Alex Bean May 17, 2021 ▶ 12:53 Divvy Founder Sees Clear Path to $100m, 20k Customers, Most Revenue from CC fees, $1b+ in GMV
TOP FOUNDERS Prediction Held up
Alex Bean: Divvy will hit a $100M run rate within two years
“No, I'm very confident that we will achieve that.”
Alex Bean May 17, 2021 ▶ 15:06 Divvy Founder Sees Clear Path to $100m, 20k Customers, Most Revenue from CC fees, $1b+ in GMV
TOP FOUNDERS Assertion Not checkable as stated
Bean: Divvy Maintains Annual Churn Rate Under 5 Percent
“Yeah, it's very fair. So which is crazy on a free product that people can walk away, right?”
Alex Bean May 17, 2021 ▶ 16:32 Divvy Founder Sees Clear Path to $100m, 20k Customers, Most Revenue from CC fees, $1b+ in GMV
Bean: Brex Innovated on Credit While Divvy Innovated on Software
“Brex drove innovation on the credit side and they deserve a lot of credit for it. We drove innovation on the software side and we deserve a lot of credit for it.”
Alex Bean May 17, 2021 ▶ 18:19 Divvy Founder Sees Clear Path to $100m, 20k Customers, Most Revenue from CC fees, $1b+ in GMV
TOP FOUNDERS Prediction Not checkable as stated
Bean: Major Banks and Startups Will Emulate Divvy's Budgeting Features
“You're going to see the market, whether it's the big companies like Chase, Wells Fargo, Amex, et cetera, or other startups. Copying suit. Budget is one of those things that we've held to and we're super proud of, and it's super powerful for our customers. And …”
Alex Bean May 17, 2021 ▶ 18:34 Divvy Founder Sees Clear Path to $100m, 20k Customers, Most Revenue from CC fees, $1b+ in GMV
TOP FOUNDERS Disclosure
Bean: Ingesting invoices serves as customer acquisition for Divvy virtual cards
“Every invoice is a new vendor that we can talk to and say, do you want to accept a virtual card? Or do you still want to accept the ACH? And there are ways for us to make money in that flywheel and get new customers.”
Alex Bean May 17, 2021 ▶ 20:05 Divvy Founder Sees Clear Path to $100m, 20k Customers, Most Revenue from CC fees, $1b+ in GMV
TOP FOUNDERS Assertion Not checkable as stated
Bean: Divvy captures 200 to 300 bps interchange on card spend
“Clearly, if someone's a hundred percent company spending a 100,000 dollars, you know, there's 200 to 300 bips, so you can do the math, right? Like, now, there's a lot that we have to account for, though, right? What people don't forget is we are giving rewards…”
Alex Bean May 17, 2021 ▶ 21:10 Divvy Founder Sees Clear Path to $100m, 20k Customers, Most Revenue from CC fees, $1b+ in GMV

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