Lemkin: Algolia grew 20% month-over-month for its first two years
“Algolia was growing 20% a month for the first two years.”
Lemkin: Algolia will conduct an IPO
“I did Algolia, which is gonna IPO.”
Algolia closed its first $2,000/month deal with only a command-line demo
“Actually, I still remember our first customer, that first meeting, when I did a demo using a command line to index content. We didn't have any API client yet. We didn't have any admin UI yet. Just a command line and then a very simple webpage to show the searc…”
Algolia scaled to $10M ARR without ever using a sales deck
“At Algolia, we didn't have a sales deck before we got to ten million ARR.”
Algolia lost deals with non-technical buyers but won with technical buyers
“When the buyer is not technical and wants a turnkey solution, we always, not always, but most of the time, we actually lose the deal. But when the buyer is technical, or if tech has a lot of influence in the decision, we win way more often.”
Dessaigne: Documentation is marketing for developer tools products
“Documentation is marketing. That's how people are going to interact with your product. That's actually the first place people are going after your homepage and maybe a pricing page.”
Dessaigne: Algolia features were not considered complete until documented by developers
“At Algolia, we decided that the feature was not ever done until the doc was done. And documentation should be written by developers.”
Developer tools companies should have their software engineers directly handle customer support
“Developers hate speaking to these level one support people who don't know anything about the product they are supporting. Engineers should do support, and that's going to lead to two great things. One, your users are developers, and when they interact with dev…”
Algolia waited until reaching hundreds of employees before building a support team
“Taking the example of Algolia again, we actually waited until hundreds of employees Before we built a dedicated support team. And then we actually asked our best engineering manager to build that team.”
Algolia required every engineer to execute a marketing hack every single month
“Well, early on at Algolia, we were actually asking every single engineer in the team to do what we called a marketing hack every single month.”
Dessaigne: Algolia founders manually coded Product Hunt's first search integration
“I remember when we implemented Algolia in Product Hunt, you know, Ryan, the founder, that was before Product Hunt became huge, and he didn't have, like, any resource to implement search himself, and so we remembered the Stripe story. We did it. Like, he gave u…”
Liberty: Keyword search is a deeply flawed retrieval method for AI
“With other search technologies, this is again, this is the wrong search mode. If you're searching with keywords and just not finding The relevant information, because the embeddings, the contextual space in which these pieces of text, documents, or images live…”
Lemkin: $200M ARR SaaS startups converge at 700 headcount and breakeven
“Turns out in 20, 24, they're all, these three and a half companies, 200, they're all exactly the same. They're all breakeven, and they'll have 700 employees. Break even and set all of them.”
Lemkin: Algolia crossed $200M in revenue and will IPO next year
“Second one, Algolia, worth three billion, doing over two hundred million, we'll IPO next year.”
Lemkin: Algolia, Talkdesk, Greenhouse, or SalesLoft will likely IPO in 2024
“We had a panel of Algolia, Talkdisk, Greenhouse, and I think SalesLoft, they're all at two hundred million and at least three of them, I think, will IPO next year.”
Lemkin: First five VC investments all achieved unicorn valuations
“And I did five real unicorns in my first 13 months, right? I did pipe drive, which exited for like 1.25 billion. And then I'll go, it was my second. That's where 2.5 billion will IPO next year. I did talk to us worth ten billion. I did Parklet greenhouse, whic…”
Lemkin: Search API company Algolia will IPO in 2024
“And then I'll go, it was my second. That's where 2.5 billion will IPO next year.”
Developers building search should consider Algolia over Elasticsearch
“So, to build search, you don't necessarily need elastic search. You maybe need Algolia. If that's what you're looking for, and you're focusing on building great search, you don't have to build everything around what you need in order to operate a complete sear…”
Lemkin: Talkdesk was the only SaaS unicorn he knew would hit $1B
“I had no idea that any of my cash unicorns, right, the ones that were exited for billions, I didn't, Think any of them would except for talk desk. I did. I, and it's not that I didn't love the founders. It's just so hard, right? It's just so hard to build thes…”
Lemkin invested in Pipedrive, Talkdesk, Algolia, Greenhouse, and Salesloft in 12 months
“I did pipe drive, talk desk, Algolia, greenhouse, and sales loft all within 12 months.”
Lemkin: Algolia generates hundreds of millions and will IPO post-downturn
“The second one was Algolia, which is doing hundreds of millions and is worth three billion today, which will go IPO when we come out of this search as a service API.”
Lemkin: Algolia Is Worth $3B and Would Have IPO'd in Better Markets
“I'll go like today's worth three billion probably would be IPO and if it wasn't for the markets”
Lemkin: Invested $500K in Algolia's Seed at $12M Pre and $3.5M in Series A
“I did only 500 K in the first round and I bought up in the next. I did three and a half million in the A. So I did 500 K in the seed at 12 pre.”
Lemkin: Would pass on early Algolia deal today over ownership
“First of all, I would have done the million at 15 in a heartbeat, right? And that would have been my bare minimum of investment, right? Because then I would have owned eight percent or something in the company. And no, I would have passed on it.”
Lemkin: Algolia Investment Was Made Despite Unanimous Rejection From Partners
“Algolia, and again, this was the first venture investment I did when it was unanimously no, and I still did it, but the founders were clearly better than me. The traction was better than I had. The understanding of the problem was better than I had as a founde…”
Lemkin: Algolia's founder waited until $40M revenue to build an executive team
“Nicholas was very clear on this. He waited until forty million to build his first management team. That was way too long.”
Lemkin: Algolia co-founder stepped down near $100M ARR
“Nicholas did step down as they were approaching a hundred million and Bernadette took over.”
Lemkin: European VCs passed on Algolia at $12M pre-money valuation
“The other investors thought that fifty million was the highest outcome for Algolia. One of the reasons I was able to invest is because twelve million pre was too high for them. Because a fifty million dollar exit can't support anything much more than a five to…”
Lemkin: Algolia's first executive team failed and nearly wrecked the company
“When that first management team, which because they had so much momentum, they recruited so late, right at 30 or forty million. When really none of that team worked out, it was, it almost wrecked the company.”
Algolia CRO: Company Has Over 13,000 Customers and 30B Weekly Searches
“We have over 13,000 customers, and doing about thirty billion search requests a week.”
Nixon: CRO differs from VP Sales through whole-company allegiance
“What makes the CRO role different than the VP of sales is the fact that this allegiance to growing the overall company and an understanding that there's gotta be a marketing strategy that's in lockstep with the product strategy that then when it rubber hits th…”
Algolia acquired Australian vector search startup Search.io in late 2022
“We made an announcement yesterday that we acquired A company called search.io. So we have been the leading API first keyword search platform on the market, and search.io cool startup, about 30 people, mostly out of Australia, and they are, and they have a sema…”
Algolia CRO: 10-quarter forecasting algorithms broke down in Q2 2022
“I'll tell you, Q two, the data failed me. The algorithms we've built over the past 10 quarters from the tops down and bottoms up, it started to fail.”
Nixon: A company's second product must target its existing buyer persona
“As you're thinking about introducing that second product, make sure it's a product that is applicable To your main persona or the decision-making unit to which your sellers, your go-to-market strategy is already aimed because otherwise they will have a hard ti…”
Nixon: Startups should raise capital when they do not need money
“You want to raise the money when you don't need the money, because then you can act financially independent because you don't need the deal.”
Nixon: Startups must screen candidates for stage-specific experience to avoid mismatch
“You also need to blend that with people that have stage-specific experience, so you're screening for values, you're screening for skills, Also, screening for stage-specific experience can be really, really important, because again, you get that impedance misma…”
Lemkin: All four panelists from a 2015 SaaStr session became SaaS unicorns
“You did a panel you did it with three entrepreneurs on, that were at a million in ARR, and all four of you are unicorns and decacorns. So it's interesting. It was you, Tiago from TalkDesk, Nicholas from Algolia, and Daniel from Greenhouse, and all were growing…”
Lemkin: Algolia crossed $100M in revenue with growth accelerating at 60%
“And they just crossed a hundred million accelerating, okay, at about 60% growth.”
Dessaigne: Algolia powers search for Medium, Twitch, and Under Armour
“We basically help developers of website apps like Medium, Twitch, Under Armour, and many users, and power their internal search. So if you search on any of these companies you basically, you are basically using us behind the scene.”
Dessaigne: Algolia pricing scales from $35/month to upper six-figure annual contracts
“Pure play SaaS. It's only in the cloud. So it's only subscription based. We are going to have customers from Like long tail of developers that are going to self-serve on the service. We start at 35 dollars a month, and we're going also to have up to bigger ent…”
Dessaigne: 5% of Algolia customers generate 80% of revenue
“Enterprise is 80% of our business today. Let's say that five percent of our customers are going to bring about 80% of their revenue.”
Dessaigne: Algolia enterprise ACV ranges from $80K to $100K
“We're close to six figures in the range, like 80 to 100 K.”
Dessaigne: Algolia maintains a 1:1 to 1:2 SDR-to-AE ratio
“It's about if I group SDRs and BDR together, we're speaking about one between one and one for one for two.”
Dessaigne: All of Algolia's engineering is based in Paris
“All our engineering is is there.”
Dessaigne: Algolia has roughly 6,000 customers
“We're about 6000 customers right now.”
Dessaigne: Algolia expects to surpass $40M in ARR this year
“We crossed the, so we crossed the twenty million ARR milestone last year and pretty like we're going to close, close to double this year. So we're going to be over forty million this year.”
Dessaigne: Algolia forced early software engineers to handle all customer support
“And so we decided very early not to have any support team, for example. Because we wanted to make sure everyone in the company was user facing and really felt the need and the pain of the customers. So support was done by engineers.”
Dessaigne: Algolia is creating a 24/7 support team but keeping engineers involved
“And as we speak, we're actually creating a support team now, dedicated support team mostly to be able to do 24 seven support and have a higher quality of support and response time. That's great. But we still ask our engineers to participate to that.”
Dessaigne: Algolia expects roughly 30% annual customer contract expansion
“So it's going to depend about the segment industry and so on, but basically you can expect them to pay about 30% more the next year.”
Dessaigne: Algolia's net retention lands between 120% and 125%
“Yeah, we're above a hundred percent. Okay. Largely above 100% retention. It's between like I mean, the return is going to end up between one 21 25, depending of like depending of the year, depending of the segment, but that's basically it.”
Dessaigne: Algolia's CAC payback period is close to one year
“No, no, no, we're close at one year.”
Dessaigne: Algolia plans to raise a new funding round in 2020
“Yeah, it's going to be like probably next year. Sometime next year will raise a new run.”
Algolia ran 3,000 bare-metal servers handling 300B API calls in 2019
“We are today around 350 people in six different offices. We have mainly a bare metal infrastructure with close to 3000 servers distributed in more than 70 data centers, and we handle between 203 hundred billions API columns.”
Julian Lemoine: Strong engineering teams struggle more with build-vs-buy decisions
“The better your team is, the more difficult it is to take the good build versus by solution.”
Algolia founders chose bare-metal hardware over cloud VMs at inception
“First big decision we took, it was in the very early days of the company, we were only two, we have not even fundraise, we have no salaries, so very, very early days of the company, we decided to use bare metal infrastructure and not use cloud infrastructure, …”
Cloud infrastructure in 2012 lacked the hardware required for search engines
“Like search engines are very intensive in terms of CPU, SSD, memory, so we had to pretty much select a very specific machine, very specific hardware, to make sure we have the best performance of the market. None of that was available on cloud infrastructure at…”
AWS Route 53 supported only 7 of Algolia's 12 regions in 2014
“Like we had at the moment of the launch, 12 regions. Amazon was covering only seven of them. So we were not able to do the geo routing for all our customers, all our region.”
Julian Lemoine: Engineers overconfidently propose building tools outside their core expertise
“I think a good engineering team will always find this, and they will come to you and give you a big list of things you could do way better than anyone else, even if they have no strong expertise on this market.”
Julian Lemoine: Challenge engineers on maintenance costs instead of arguing
“So what I did learn in this story is never try to convince them, but challenge them on the cost of developing their prototype, challenge them on the fact we cannot use our existing monitoring solution for six months to a year while we find a good solution on t…”
Julian Lemoine: Internal engineering teams can never compete with SaaS vendors
“And I think that the big learning with SAS, your internal team will never be able to compete with the SAS product. Never. It's hopeless. Like, if the solution is successful, the team will scale, and maybe today they have two engineers, but in two years they wi…”