Assertion certainty 3/5 debate potential 1/5

Dessaigne: Algolia maintains a 1:1 to 1:2 SDR-to-AE ratio

Nicolas Dessaigne · 1562 Why $40m ARR Algolia CEO Believe Developers Should Do 1 Day of Support Per Month · Nov 3, 2019 · at 3:27

Algolia CEO Nicolas Dessaigne describes the team structure and sales rep ratios in Algolia's go-to-market organization.

0:00 / 0:09exact quote · 9.2s
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“It's about if I group SDRs and BDR together, we're speaking about one between one and one for one for two.”

quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →

More from Nicolas Dessaigne

Assertion Not checkable as stated
Dessaigne: 5% of Algolia customers generate 80% of revenue
“Enterprise is 80% of our business today. Let's say that five percent of our customers are going to bring about 80% of their revenue.”
Nicolas Dessaigne Nov 3, 2019 ▶ 2:23 1562 Why $40m ARR Algolia CEO Believe Developers Should Do 1 Day of Support Per Month
Prediction Not checkable as stated
Dessaigne: Algolia expects to surpass $40M in ARR this year
“We crossed the, so we crossed the twenty million ARR milestone last year and pretty like we're going to close, close to double this year. So we're going to be over forty million this year.”
Nicolas Dessaigne Nov 3, 2019 ▶ 5:39 1562 Why $40m ARR Algolia CEO Believe Developers Should Do 1 Day of Support Per Month
Disclosure
Dessaigne: Algolia forced early software engineers to handle all customer support
“And so we decided very early not to have any support team, for example. Because we wanted to make sure everyone in the company was user facing and really felt the need and the pain of the customers. So support was done by engineers.”
Nicolas Dessaigne Nov 3, 2019 ▶ 7:30 1562 Why $40m ARR Algolia CEO Believe Developers Should Do 1 Day of Support Per Month
Assertion Not checkable as stated
Dessaigne: Algolia's net retention lands between 120% and 125%
“Yeah, we're above a hundred percent. Okay. Largely above 100% retention. It's between like I mean, the return is going to end up between one 21 25, depending of like depending of the year, depending of the segment, but that's basically it.”
Nicolas Dessaigne Nov 3, 2019 ▶ 11:45 1562 Why $40m ARR Algolia CEO Believe Developers Should Do 1 Day of Support Per Month
Disclosure
Dessaigne: Algolia powers search for Medium, Twitch, and Under Armour
“We basically help developers of website apps like Medium, Twitch, Under Armour, and many users, and power their internal search. So if you search on any of these companies you basically, you are basically using us behind the scene.”
Nicolas Dessaigne Nov 3, 2019 ▶ 1:16 1562 Why $40m ARR Algolia CEO Believe Developers Should Do 1 Day of Support Per Month
Disclosure
Dessaigne: Algolia pricing scales from $35/month to upper six-figure annual contracts
“Pure play SaaS. It's only in the cloud. So it's only subscription based. We are going to have customers from Like long tail of developers that are going to self-serve on the service. We start at 35 dollars a month, and we're going also to have up to bigger ent…”
Nicolas Dessaigne Nov 3, 2019 ▶ 1:37 1562 Why $40m ARR Algolia CEO Believe Developers Should Do 1 Day of Support Per Month
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