Drift

12 statements across 9 episodes · 6 bullish · 4 bearish · 9 people on the record · first statement Mar 9, 2019 by Kirk Simpson · said 104 times in 52 episodes since 2017 · across every show →

Mentions by year

brought up most by Nathan Latka (50), Kirk Simpson (6), Mark Kilens (5), Seth Lieberman (4), Palash Soni (4), Matt Benati (3), Drew Sheehan (3), Samir Patel (2)

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001.5103202017201820192020202120222023episodesmentions per episode
2023 8 mentions in 3 episodes 3 per episode
2022 6 mentions in 3 episodes 2 per episode
2021 9 mentions in 5 episodes 2 per episode
2020 12 mentions in 6 episodes 2 per episode
2019 40 mentions in 15 episodes 3 per episode
2018 28 mentions in 19 episodes 1 per episode
2017 1 mention in 1 episode

every mention, scene by scene, with the transcript →

Everything said about Drift, oldest first

Mar 9, 2019 positive
Assertion Not checkable as stated
Very few Wave users escalate from Drift chatbots to humans
“The amount of them that are going from the bot into wanting to interact with a human is very small.”
Kirk Simpson Mar 9, 2019 ▶ 21:23 1323 How FinTech Company Wave Is Deploying $100m in Capital, $25m+ in ARR
Apr 13, 2019 positive
Disclosure
Birdseed offers its full product free for two users to drive acquisition
“So it's appreciably less. We operate on a freemium model. You know, our whole product, we give away for free. We limit it to two account users, but for the majority of our Who we believe will be our business, which is small to medium sized businesses to accoun…”
Drew Sheehan Apr 13, 2019 ▶ 9:15 1358 He's Put in $450k Before Turning on Paywall, Smart or Not?
Jul 18, 2019 negative
Opinion
Drift and Intercom Cannot Serve Mid-Market Companies in Emerging Markets
“So for the companies, I mean, for the mid-market companies who try to hit the bottom of the pyramid where internet has just reached, but education is not there yet, neither Drift nor Intercom can do anything. I mean, the English, the mixed languages have to be…”
Gaurav Singh Jul 18, 2019 ▶ 16:43 1454 How This Intercom, Drift Competitor Is Winning in India
Jul 18, 2019 bearish
Opinion
Intercom and Drift's US Rivalry Leaves International Markets Open for Verloop
“So I believe, I mean, both Intercom and Drift, the good thing, they both have money, and they both are locked in the battle in United States. Yeah. We have an entire Southeast Europe empty, so Europe is massive for us, Southeast Asia is massive, and India has …”
Gaurav Singh Jul 18, 2019 ▶ 4:02 1454 How This Intercom, Drift Competitor Is Winning in India
Jul 18, 2019 negative
Assertion Partly supported
Intercom and Drift Lack Deep Out-of-the-Box Backend Integrations
“Neither intercom nor drift provides the service. I mean, it's too hard to integrate your services.”
Gaurav Singh Jul 18, 2019 ▶ 11:06 1454 How This Intercom, Drift Competitor Is Winning in India
Jul 31, 2019
Insight
Powered-By Chat Widgets Drive More Viral Growth in B2B SaaS
“Like for example, if you're an e-commerce company, like we end up getting less customers that way. If we were, if you're a B to B SaaS company, you'd see more. I imagine that both drift and intercom have seen like similar growth sort of based on where they're …”
Ben Congleton Jul 31, 2019 ▶ 8:29 1467 Olark Founded 2007, $14.4M+ in ARR, So Why Did New Live Chat Players Get All The Love?
Aug 11, 2019 positive
Insight
Schuckert: Use Messenger for Lead Gen, Intercom for Customer Support
“So one thing that we teach our people is that on their sales pages and their landing pages, use any of the Facebook messenger lead magnets. So you could have like your chat widget, you could have a bar up top that has it and like an exit intent, use all that s…”
Carl Schuckert Aug 11, 2019 ▶ 10:12 1478 The Art of the Start: First $1k in MRR and How He Did It
Jul 6, 2020 positive
Disclosure
Estevez: Gus targets enterprise clients exclusively, unlike Drift
“We're a way more enterprise solution. So, so we actually work with a band, we do all the user experience consulting and then we create an enterprise solution that's implemented. It's way more robust, robust versus drift, which is just kind of like a few questi…”
Pablo Estevez Jul 6, 2020 ▶ 2:50 Gus Chat Raising $5m on $15m Pre Right Now. Are The Worth That Much?
Sep 14, 2021 negative
Opinion
Vandenberg: Drift Refuses Small Customers to Mask Churn Problems
“I see the drift is doing that because they've had the churn problem. So then they're trying to make their numbers look better. So they even refuse to take companies.”
Nicolas Vandenberghe Sep 14, 2021 ▶ 12:54 ChiliPiper Meeting Tool Hits $12m Run Rate, Approaching Unicorn Status
Apr 22, 2022 positive
Assertion Not checkable as stated
Drift became Goldcast's first major customer via an investor event
“So our first big customer was Drift that we signed because they spoke at underscores event, like the CEO, David Kanceli spoke at underscores event. That was hosted by Goldcaster and underscore was our investor.”
Palash Soni Apr 22, 2022 ▶ 4:32 New Event Tool Worth $40m with $2.5m in ARR, Raising More Now
Oct 3, 2023 positive
Disclosure
Kilens gives culture carriers quarterly budgets to drive bottom-up team events
“And what we've done at AirMeets, at HubSpot, at Drift, is we've gotten people together on the team who want to be the, kind of, the life of the party of the team. So these people are empowered. I give them budget. I give them X amount of money per quarter. The…”
Mark Kilens Oct 3, 2023 ▶ 6:22 9 Lessons from Building Marketing Teams at HubSpot, Drift, and Airmeet
Oct 3, 2023
Assertion Not checkable as stated
HubSpot and Drift adopted MSPOT goal frameworks at $50M and $40M
“We did this, you know, probably when we were like, fifty million at HubSpot. We did this kind of when we were at forty million at Drift. We're doing this now at AirMeet even sooner, right?”
Mark Kilens Oct 3, 2023 ▶ 13:51 9 Lessons from Building Marketing Teams at HubSpot, Drift, and Airmeet
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