Assertion Partly supported AI assessment confidence: 90% certainty 4/5 debate potential 3/5

Intercom and Drift Lack Deep Out-of-the-Box Backend Integrations

Gaurav Singh · 1454 How This Intercom, Drift Competitor Is Winning in India · Jul 18, 2019 · at 11:06

Gaurav Singh, founder of Verloop, compares his platform's deep backend and order management integrations to competitors Intercom and Drift.

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“Neither intercom nor drift provides the service. I mean, it's too hard to integrate your services.”

quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →

More from Gaurav Singh

Opinion
Drift and Intercom Cannot Serve Mid-Market Companies in Emerging Markets
“So for the companies, I mean, for the mid-market companies who try to hit the bottom of the pyramid where internet has just reached, but education is not there yet, neither Drift nor Intercom can do anything. I mean, the English, the mixed languages have to be…”
Gaurav Singh Jul 18, 2019 ▶ 16:43 1454 How This Intercom, Drift Competitor Is Winning in India
Opinion
Intercom and Drift's US Rivalry Leaves International Markets Open for Verloop
“So I believe, I mean, both Intercom and Drift, the good thing, they both have money, and they both are locked in the battle in United States. Yeah. We have an entire Southeast Europe empty, so Europe is massive for us, Southeast Asia is massive, and India has …”
Gaurav Singh Jul 18, 2019 ▶ 4:02 1454 How This Intercom, Drift Competitor Is Winning in India
Disclosure
Verloop's Enterprise Contracts Average $45K Annually
“So for enterprise customers, our average ranges, I mean, average is about 45,000 dollars. Per year? It spreads between, per year. It spreads between 20,000 to 80,000.”
Gaurav Singh Jul 18, 2019 ▶ 3:11 1454 How This Intercom, Drift Competitor Is Winning in India
Disclosure
Enterprise Customers Generate Two-Thirds of Verloop's Revenue
“Enterprise is a lot bigger, almost two-third of the entire revenue comes from enterprise.”
Gaurav Singh Jul 18, 2019 ▶ 3:31 1454 How This Intercom, Drift Competitor Is Winning in India
Disclosure
Verloop Has 18 Enterprise and 200 Paying SaaS Customers
“Around February, 2017 is when we closed our first customer, and since then we have about 18 paying enterprise customers almost 1600 SaaS users, and then out of them almost 200 or so pay.”
Gaurav Singh Jul 18, 2019 ▶ 5:27 1454 How This Intercom, Drift Competitor Is Winning in India
Assertion Not publicly verifiable
Verloop Generated $925K in Net Revenue in FY 2017-2018
“In India, we do accounting from March to March, so it was still from March 2017 to March 2018. ... Nine 25 grand was the actual net money we made.”
Gaurav Singh Jul 18, 2019 ▶ 6:17 1454 How This Intercom, Drift Competitor Is Winning in India
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