Everything Mikita Mikado said on any show that made the record, most notable first. Each card names its show and opens the statement there.
PandaDoc was never dependent on any single partner for growth
“We were never dependent on anyone to drive our growth.”
SimilarWeb traffic data is highly inaccurate for B2B companies
“If SimilarWeb was extremely accurate in the world of B to B, I think would be spending a lot of money with them, but we don't because it's not.”
Mikado claims crossing $3M ARR essentially guarantees a SaaS founder becomes wealthy
“So like, money is immaterial. At some point, like when you, I think like when every founder breaks, breaks like, Three million dollar AR mark. It's like, doesn't matter. Like whatever you do, you're going to be wealthy.”
HubSpot has not been the major growth driver for PandaDoc
“It hasn't been the major driver of the growth. It's a good growth channel. Partnerships in general is a very good growth channel for us, but it hasn't been the major one.”
PandaDoc prioritizes payments adoption over transaction take-rate revenue
“Well, we're not really measuring that revenue because that revenue is not that strategic for us. What's strategic is that we basically add more value to customers. Not only they can streamline their documents, but also a portion of payments through documents. …”
Operating a SaaS business with 50% annual revenue churn is almost impossible
“50% is, is, is just, it's very hard to do business when you churn 50% of the revenue every year. It's almost impossible.”
PandaDoc is nearing $19 million in annual recurring revenue
“We're getting close to 19 right now.”
PandaDoc surpasses $1M in monthly bookings and approaches $1M MRR
“Depends in bookings. Yes. In MRR, we're a little shy of that.”
PandaDoc runs professional services as a retention loss-leader
“The reason we do professional services is, frankly, not to make money, but to ensure that our customers get to value faster. And that's that helps tremendously.”
Building an Oracle integration was a 'dumb' mistake for PandaDoc
“I mean, it's not dumb if you're not, you know, if you're not in, if you're not an SMB SaaS company, but it was pretty dumb for PandaDoc.”
Belarus's deep outsourcing talent pool makes it ideal for engineering recruitment
“Belarus is fantastic for hiring engineers hundreds of outsourcing companies that you can pull from, and we've been fortunate to have our product organization in Minsk.”
Hiring sales talent in Belarus is impossible due to Soviet history
“And on the contrary, it's very hard to hire for sales in Belarus. Almost impossible. I mean, the marketing and sales were illegal in the Soviet Union, and therefore that domain had a really hard time developing, you know.”
PandaDoc templates outrank competitors because they use native HTML over PDFs
“What's fundamentally different about PandaDoc is that PandaDoc is not built on top of PDF. So the templates that we create, they're not PDF files. They're HTML pages. And when you send a document through Panda doc, you pretty much send a link to a web app, to …”
Mikado admits PandaDoc's outbound sales team has the worst CAC-to-ACV ratio
“Our outbound sales team Has the worst cac-LTV ratio, and we're, like, cac-to-ACV ratio, not cac-to-LTV, cac-to-ACV ratio, and you know, like, we know that, we're aware of that.”
PandaDoc generated approximately $700,000 in monthly recurring revenue by August 2017
“That's fair.”
PandaDoc strictly avoided entering the CRM space to protect integration partnerships
“No, definitely not.”
PandaDoc focuses on businesses with 10 to 200 employees
“We continue to focus on small to mid-sized businesses, companies that have more from 10 to a couple hundred employees.”
PandaDoc's average revenue per account is slightly over $100 monthly
“Yeah. A little more than that.”
PandaDoc has raised $23 million in total capital
“The 23.”
PandaDoc has reached nearly 14,000 customers
“Close to 14,000.”
PandaDoc's customer acquisition payback period is under 12 months
“We're actually a little bit under than 12 months with the payback”
PandaDoc has positive net dollar retention
“I'll tell you that our net net retention is positive.”
PandaDoc is growing 55% to 60% year-over-year
“I have to look into the spreadsheets, but we're doing something like 55, 60% year-over-year growth.”
PandaDoc is operating at cash flow neutral
“We're trying to build a business that lasts, so we're, you know, cash flow neutral.”
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